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HandyVisas

3.4

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HandyVisas Reviews Summary

HandyVisas has a rating of 3.4 stars from 45 reviews, indicating that most customers are generally satisfied with their purchases. HandyVisas ranks 20th among Travel Visas sites.

service
27
value
25
shipping
19
returns
19
quality
21

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Virginia
1 review
0 helpful votes
Follow Nettier K.
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Lo usé para México donde normalmente es dificil conseguir wifi en el aeropuerto. Ya tenía mi tarjeta FMM impresa y pase rápido. Recomiendo para viajes de trabajo

Date of experience: October 20, 2022
Robert T. HandyVisas Rep
over a year old

Estimado Nettier,

Muchas gracias por tomarte el tiempo de dejarnos una valoración excelente. Nos encanta leer que nuestros usuarios están contentos tras utilizar nuestra plataforma de aplicaciones y nuestro servicio de tramitación.

Estaremos encantados de volver a tener noticias suyas, Carol
Equipo HandyVisas

Illinois
1 review
0 helpful votes
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I would like to highlight how quickly my ESTA was approved with Online Visa Service. It takes less than a week and they are very friendly, I will definitely recommend this company to all of my friends traveling to the USA.

Date of experience: October 3, 2022
Robert T. HandyVisas Rep
over a year old

Dear Marga,

Thanks so much for taking the time to leave us an excellent rating! We love to read that our users are happy after using our application platform and processing service.

We'll be glad to hear from you again, Carol
Team HandyVisas

California
1 review
0 helpful votes
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Very efficient service!
September 29, 2022

Very efficient service! Also I got attended by Adam when I got some problems in paying process! Thank you for the help

Date of experience: September 28, 2022
Robert T. HandyVisas Rep
over a year old

Dear Angeles,

Thanks so much for taking the time to leave us an excellent rating! We love to read that our users are happy after using our application platform and processing service.

We'll be glad to hear from you again, Carol
Team HandyVisas

New York
1 review
0 helpful votes
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Sacan la tarjeta FMM libre de colas y mareos en el avión! Me gusta mucho el diseño de la web y la usabilidad. Ideal para hacer trámites cuando es por trabajo.

Date of experience: September 22, 2022
Robert T. HandyVisas Rep
over a year old

Dear Don,

Thanks so much for taking the time to leave us an excellent rating! We love to read that our users are happy after using our application platform and processing service.

We'll be glad to hear from you again, Carol
Team HandyVisas

Canada
1 review
3 helpful votes
Follow Kelli L.
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Should have done our due diligence... Partner clicked on the link, thinking it was info for if we needed a visa for Singapore, which it turns out we do not, jist need a pre arrival form submitted. The wording on the site interchanges visa with arrival card. We have contacted our credit card company to withhold payment as the product they sold us is not what we received. Would love a customer service rep to sort this out with directly, but there is no one! Also, their Online Visa Manager link doesn't work, so we can't even cancel it.

Date of experience: September 17, 2022
Robert T. HandyVisas Rep
over a year old

Hi Kelli,

We apologize for any misunderstanding about our Services and Service fee, which in most cases includes the government(s) fees.

In order to help you and review your case, first we need to identify you in our Secure Systems. Please complete the following form, so our “expert visa team” can get in touch with you with a solution: https://www.onlinevisa.com/contact/.

Thanks,
OnlineVisa Team

New Zealand
1 review
9 helpful votes
Follow Kelly C.
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This website comes up as soon as you google visa waiver and I mistakingly entered my details thinking it was a direct website - my fault I know. I was shocked to see what I was charged in comparison to the $21 fee that is shown on the official ESTA documents I received.
I am not sure how they justify charging a service fee of more than $200!
I am now in the process of trying to claim a refund but when trying to log into their system I am told my email address isn't recognised. I am not hopeful of receiving my $200 back but would definitely warn anyone off using this website and will be contacting my bank to see if there is anything they can do.
Shocking 'service'!

Date of experience: September 4, 2022
Robert T. HandyVisas Rep
over a year old

Hi Kelly,

We apologize for any misunderstanding about our Services and Service fee, which in most cases includes the government(s) fees.

In order to help you and review your case, first we need to identify you in our Secure Systems. Please complete the following form, so our “expert visa team” can get in touch with you with a solution: https://www.onlinevisa.com/contact/.

Thanks,
OnlineVisa Team

New Zealand
1 review
2 helpful votes
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Visa to New Zealand
August 15, 2022

Worst company to get visa the overcharged me took them 14 days since I apply and still nothing just get visa from government cheaper and faster scammers

Date of experience: August 15, 2022
Robert T. HandyVisas Rep
over a year old

Hi Stefan,

We apologize for any misunderstanding about our Services and Service fee, which in most cases includes the government(s) fees.

In order to help you and review your case, first we need to identify you in our Secure Systems. Please complete the following form, so our “expert visa team” can get in touch with you with a solution: https://www.onlinevisa.com/contact/.

Thanks,
OnlineVisa Team

North Carolina
1 review
0 helpful votes
Follow Estelle P.
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I really love this website, and the social media its amazing! I go to México! From USA! Very easy...

Date of experience: July 4, 2022
Robert T. HandyVisas Rep
over a year old

Hi Estelle!

Thank you for sharing your experience and choosing us to process your Online Travel Authorization. We are delighted that you rate our service as 5 stars.

Best regards!
OnlineVisa team

California
1 review
0 helpful votes
Follow Ada H.
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I really liked the speed of management and everything was perfect when I entered the country! Thank you for the service

Date of experience: July 4, 2022
Robert T. HandyVisas Rep
over a year old

Dear Ada,

Thanks so much for taking the time to leave us an excellent rating! We love to read that our users are happy after using our application platform and processing service.

We'll be glad to hear from you again.
OnlineVisa team

Estonia
2 reviews
0 helpful votes
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Everything fast and with good communication at all times! I recommend it to travel for work and expedite all documentation...

Date of experience: March 25, 2022
Robert T. HandyVisas Rep
over a year old

Hi!

Thank you for sharing your experience and choosing us to process your Online Travel Authorization. We are delighted that you rate our service as 5 stars.

Best regards!
OnlineVisa team

Estonia
1 review
0 helpful votes
Follow Noah J.
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I love this website for every time I decide to travel, it is fast and efficient! I highly recommend it!

Date of experience: March 24, 2022
Robert T. HandyVisas Rep
over a year old

Dear Noah,

We are incredibly grateful for your positive review. Your feedback means a lot to us. We strive to provide the best application processing service for our customers.

Kind regards,
OnlineVisa team

GB
2 reviews
0 helpful votes
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Tienen un buen servicio de atención al cliente en sus Redes Sociales y me ayudaron a ver qué visa necesitaba para mi viaje de Verano! Gracias a sus artículos en el blog ahorré mucho tiempo!

Gracias :D

Date of experience: March 2, 2022
Robert T. HandyVisas Rep
over a year old

Hi Andrea,

Thank you for sharing your experience and choosing us to process your Online Travel Authorization. We are delighted that you rate our service as 5 stars.

Best regards!
OnlineVisa team

New York
1 review
0 helpful votes
Follow Jessica C.
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A very easy to use site
February 22, 2022

A very easy to use site, I loved the facilities they put in place to process the multiple visas that sometimes you need to make a trip. I recommend it!

Date of experience: February 21, 2022
Robert T. HandyVisas Rep
over a year old

Dear Jessica,

Thanks so much for doing the review! We love to read that users are happy after having used our online visa processing service.

We'll be glad to hear from you again. Thanks

-Online Visa team.

Spain
1 review
0 helpful votes
Follow Lev A.
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I advanced time at immigration for my business trip to Mexico. I recommend it because it is very simple and you arrive at your destination with everything ready.

Date of experience: February 3, 2022
Robert T. HandyVisas Rep
over a year old

Dear Lev A,

Thank you for sharing your experience and choosing us to do your Online Visa for Mexico. We are glad to read your give us this rating.

Best regards!

-Online Visa team.

Spain
2 reviews
0 helpful votes
Follow Naim V.
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Guys! This web is real! Yesterday I finally entered Australia with my correct visa. I am very happy about it, that's why I decided to make this review.
We all know how complicated the bureaucracy is for visas, but this website processes your visa online and also has a great customer service. I made my application and in the promised time I got my visa.
Thank you! I am finally in AUSTRALIA!

Date of experience: February 1, 2022
Robert T. HandyVisas Rep
over a year old

Dear Naim!

Thanks so much for doing the review! We love to read that our customers are happy after having used our online visa processing service and we are glad to hear that you were able to travel to Australia.

We'll be glad to hear from you. Thanks

-Online Visa team.

1 review
4 helpful votes
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SCAM!
December 10, 2021

These guys pose as an official site and mislead people into thinking they're in an official site. DON'T USE THEM! Working on getting my money back right now

Date of experience: December 10, 2021
Robert T. HandyVisas Rep
over a year old

Hello Aramis,

We apologize for any misunderstanding.

Unfortunately, we do not know what happened during your interaction, so in order to review your case, we suggest you contact our support line so that our Customer Care Team can assist you with anything related to your account or escalate it if necessary.

You can do so directly here: https://www.onlinevisa.com/contact/

Thanks

-Online Visa Team.

Spain
2 reviews
0 helpful votes
Follow Ronda V.
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I found my online visa so faster! I need travel for USA and Online visa they help me in one week, for the ESTA.

Date of experience: November 23, 2021
Robert T. HandyVisas Rep
over a year old

Hello Ronda,

Thanks so much for doing the review! We love to read that users are happy after having used our online visa processing service.

We'll be glad to hear from you. Thanks

-Online Visa team.

GB
1 review
1 helpful vote
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Scam
November 7, 2021

DO NOT USE THIS FOR VISAS! I APPLIED FOR UAE VISA AND ITS BEEN 10 DAYS NOW IT STILL SAYS IN PROCESS. I APPLIED AGAIN WITH TRUST WORTHY AGENT AND I HAVE NOW GOT MY VISAS SO CLEARLY ONLINE VISA NEVER PROCESSED MY APPLICATION. I PAID 126 POUNDS AND THEY ONLY REFUNDED ME 50. TERRIBLE SERVICE. DO NOT USE

Date of experience: November 6, 2021
Robert T. HandyVisas Rep
over a year old

Hello Meghna,

We apologize for any misunderstanding on our plans and pricing.

Unfortunately, we do not know what happened during your interaction, so in order to review your case, we suggest you contact our support line so that our Customer Care Team can assist you with anything related to your account or escalate it if necessary.

You can do so directly here: https://www.onlinevisa.com/contact/

Thanks

-Online Visa Team.

GB
1 review
4 helpful votes
Follow Sho S.
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Dreadful.
September 14, 2021

Had a really poor experience with them.

Submitted my documents only to be told they didn't meet their requirements.
Submitted the exact SAME ones again because they ABSOLUTELY met their requirements. Of course they got accepted then.

Then mentioned a totally different country when asking for proof of my stay. Which by the way I had attached in the form of the confirmation email.

Then finally asked for one more document - which I once again correctly sent only to be told the day before my flight that they could no longer process my application. Without giving a reason why. And gave me a link to another visa website.

Total waste of time leaving me to scramble and cancel my bookings.

AVOID AT ALL COSTS.

Date of experience: September 14, 2021
Robert T. HandyVisas Rep
over a year old

Hello Sho,

We are sorry for any mistake we may have made during our service, it was certainly not our intention. If your problem has not been solved yet, we remind you that we have policies that protect the user.

You can find the information here by filling out the form:
https://www.onlinevisa.com/contact/

Thank you very much.

Kind regards

-Online Visa team.

Canada
1 review
1 helpful vote
Follow Numa U.
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Applied a middle eastern visa through them. Got rejected because I didn't have a visa for Czech. I wasn't going to Czech. Super incompetent

Date of experience: September 14, 2021
Robert T. HandyVisas Rep
over a year old

Hello Numa,

We are sorry for any mistake we may have made during our service, it was certainly not our intention. We remind you that we are a processing agency and that the applications are approved or denied directly by the governments of the countries, it does not depend on us. If your problem has not been solved yet, we remind you that we have policies that protect the user.

You can find the information here by filling out the form:
https://www.onlinevisa.com/contact/

Thank you very much.

Kind regards

-Online Visa team.