Handtec.co.uk

Phone developed dead pixels within 2 months of purchase so I returned it as faulty as required.
I chased it up 2 weeks later and they confirmed the engineer would look at it soon.

24 days after sending it back I finally have an email reply:
Engineers Report:
The device has been dropped and therefore this line has come.
The phone has internal damage which can result in a line on display.
Internal damage can come from a pressure exertion or phine drop.
Kind regards
Customer care team.

-I have requested photographic proof of damage sustained but They say there isn't any externally