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Hampton & Lovett's reputation is notably polarized, with a significant number of customers expressing dissatisfaction regarding service delays, lack of communication, and aggressive marketing tactics. Many reviews highlight feelings of being misled about potential savings and the inadequacy of support received after payments were made. Conversely, a smaller segment of customers reported positive experiences, praising the professionalism and effectiveness of the service in securing substantial savings. This divergence suggests a need for the company to enhance its customer service practices and transparency to rebuild trust and improve overall customer satisfaction.
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I've had a great experience with them and they helped me expand my business more than I could have alone. I gained a lot of followers and have had an overall amazing experience with the company.
Hampton Lovett Consultant Surveyors Ltd. always trust a company that very good, first its a pass on GDPR and second I always say professional are friendly.
I own a small company. I approached this company for some of my cooperation. They have cooperated with
Hampton loved Very trained service. I like their service so I gave them 5 stars. Thank you
Highly Recommended.
Hampton -lovett ltd very good company. They give very good service. They pay the most attention to their customers. I will always suggest to this company. Highly recommended.
The team at Hampton Lovett is fast, knowledgeable and sincere. They were able to make establish my business effortless and help me through a number of different issues that presented themselves
I wanted help for a business. They helped me a lot. I wish them all the best in their future endeavors.
The communication has been clear and concise throughout and, Sarah and Louisa have been very helpful in answering all questions, being flexible and understanding our business needs.
Would definitely recommend their service. A++
We used Hampton Lovett Surveyors to appeal our valuation on our property and they have worked hard with us and helped to reduce our business rates on one of our floors by 100%!
Hampton Lovett Surveyors have been a great help to our business, especially throughout the Pandemic. After months of letters to and forth to our local council, we were refused any grants or reliefs in respect of our business rates. The holiday payments were slowly catching up and we were in financial trouble.
I was approached by this company to look at levels of Rates i was paying for a building i own in Great Dunmow, looking at the poor rating on trust pilot i became worried and spoke with Chris Goodhand, who went through the process and the benifits to be gained, i found Chris to be truthful in his comments and very knowledable in his field.
Unfortunatly for me the costs were too high for the potential benifit, should the need arise in the future i will call Hampton Lovett for assistance. I hope potential customers find this review useful.
Kishor Adnan Hampton Lovett Surveyors have been a great help to our business, especially throughout the Pandemic. After months of letters to and forth to our local council, we were refused any grants or reliefs in respect of our business rates. The holiday payments were slowly catching up and we were in financial trouble.
We used Hampton Lovett Surveyors to appeal our valuation on our property and they have worked hard with us and helped to reduce our business rates on one of our floors by 100%!
The communication has been clear and concise throughout and, Sarah and Louisa have been very helpful in answering all questions, being flexible and understanding our business needs.
Would definitely recommend their service. A++
We've found Hampton Lovett to be professional, thorough, responsive and insightful. Their solutions have helped us decrease our costs and we have turned our rebate into resources for growth. If you have a high business rates expenditure, Hampton Lovett are worth speaking to.
Hampton Lovett Consultant Surveyors Ltd just started to Spam me about 25% off rates, I have never had contact or done business with Hampton Lovett Consultant Surveyors Ltd. Never trust a company that spams, first its a fail on GDPR and second I always say Spammers are Scammers.
Looking at the reviews this company have been spamming for over 2 years and still have not learned its against the law to spam people on personal email address's
I will be reporting this to the ICO: Information Commissioner's Office
Hampton Lovett send spam emails full of lies. They are immoral and despicable. They get upset when you call their lies out.
DO NOT TRUST THEM.
I received an e-mail, via a third party, stating that I was a client of theirs ( by reference to my home address) and they had saved me thousands. I had never heard of them.
I have reported them to trading standards. I cannot see that they are regulated.
We received an assessment setting out how we would receive a substantial rates repayment and we paid for them to take the case forward that has recently been categorically turned down as not valid. We had to wait nearly 18 months for the appeal which is also very suspicious. Dont use this company they are liars!
"Good company with a good offering. Hampton Lovett Surveyors
Reduced my rateable on both my warehouse. Would definitely recommend thanks, guys."
As a business partner and a company that will listen Hampton Lovett delivered an excellent service. Good communication and professional yet friendly staff who delivered results. I own and they have always done a superb job.
This is an excellent company to deal with, very helpful, and professional staff that got an excellent result, nothing else to say.
Answer: Not Honest at all. They have no intention of doing what they promise you and only want your money.
Answer: Paul, please feel free to contact us with any concerns that you have regarding Hampton Lovett. We want to learn about the experiences of prospective and existing clients so we can understand any improvements that we can make to deliver our services in the best possible way. For the record, the Company is legitimate. We are aware that there are some detrimental comments posted online and we have contacted the individuals who have posted them in order to resolve their concerns.
Answer: The Company has 35 staff, and is continually expanding.
Answer: Taking legal action in Small claim court will cost about £100 and it is well worth it.
Answer: Bob, please accept our apologies for the delayed response. Please contact us with any concerns that you have regarding the service received.
Hampton Lovett offers the benefit of considerable experience and the highest level of customer service in ensuring the rateable value of commercial premises are correct and fair, as well as securing any reductions, allowances or reliefs that our clients may be entitled to.
Hampton Lovett's large and diverse client base are highly complementary about the services they receive, and the Company follows the RICS / IRRV / RSA Rating Consultancy code of practice, to ensure that any customer complaints are handled in a fair and transparent manner.
As a leading provider of independent advisory services to commercial property occupiers. Our business reflects decades of experience, a range of expertise, and technology-enabled capabilities. Our solutions empower clients to maximise profitability on their commercial property tenancies / investments.

