On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
It was a ok. Would be better if returns weren't such a chore to return items. I will be shopping with them again though.
It was easy to navigate through the website. Quick payment options. Overall satisfied.
Order to small and the customer service was fantastic
Not bad but disappointed with my last purchase. I've ordered a few dresses in the past and love them, but this ordered was not as successful.
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
It was very easy and fun! The clothes were perfect
Great customer service! Had to do returns. Great communication & very quick to reply!
Easy check out, fast shipping. Not problems, all product arrived as described and in excellent quality.
Great customer service. Fast enough delivery! When my package got stuck in the shipping process they were able to track it and update me.
Very quick service and accurate in items ordered...
Love shopping your products! However, please redo your return policy requirements. I don't shop your products as often as I would like because if something doesn't fit right or? Tring to return it is a pain so I am just out the money and product. Not everyone can "supply a picture" and if you are going to ask for "the original packing slip" Place one in the bag with the products ordered!.
It was easy, quick and the articles received were of good quality.
Return policy is not good, i need an address to return the clothes and my money back
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
Sucked I ordered rush and didn't come on time they blamed it on weather and Covid and everything else you could think of didn't refund my rush shipping or anything
Hi! Sorry to hear about your negative experience regarding shipping time. We've connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
Was ok, address not correct. I am also sure this is the same company I ordered shoes from. Money has been taken from my account and have not heard anything at all. Will not be ordering anything again.
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
Loved everything I'll definitely be ordering more!
Overall i only tried on the clothes I bought but they are very soft and comfy I'm happy with what I got!
I love the shipping it didn't take too long and also I love how they update you are where your person is where your purse is and when it'll come
The order arrived on time and the pet hair runs right off of them. It was a better order experience than most.
The legging are getting holes and shrinking already
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the bes...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!