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Halara

2.6

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Halara Reviews Summary

The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.

This summary is generated by AI, based on text from customer reviews

service
609
value
142
shipping
154
returns
119
quality
429
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34,519 reviews

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California
1 review
0 helpful votes
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Just like any other online shopping i dont know how else u want me to describe a shopping experience

Date of experience: March 3, 2022
Georgia
1 review
0 helpful votes
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Wayyy to short, I'm 5 9 and 125lbs the fall off my waist with just walking and create a saggy gold in front. They are also way short on me, closer to capris then full length leggings. The bra is useless the elastic is gone and cracky.

Date of experience: March 3, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Illinois
1 review
0 helpful votes
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The shipping was expensive and took a long time to get to me. I wanted to exchange my leggings for a different size and they can't do free exchanges which is disappointing. I got a gift card refund instead but I haven't even used it. Shipping wasn't included. Just disappointed overall with the quality and prices.

Date of experience: March 3, 2022
Canada
1 review
0 helpful votes
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Easy ordering
March 3, 2022

Easy ordering. Quick shipping. Loved the products. Hate having to have a minimum word count here to submit a review. Makes me not want to submit my review.

Date of experience: March 3, 2022
Texas
1 review
0 helpful votes
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Shipping took over 2 weeks and quality isn't good.

Date of experience: March 3, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Colorado
1 review
0 helpful votes
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Great experience from start to finish. The website is easy to use and shipping was timely.

Date of experience: March 3, 2022
Austria
1 review
0 helpful votes
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Leggings too short, but very very comfortable. Tshirts are as expected

Date of experience: March 3, 2022
Canada
2 reviews
0 helpful votes
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Quick and easy shopping and checkout. Unique product.

Date of experience: March 3, 2022
Texas
1 review
0 helpful votes
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Great customer service
March 3, 2022

Great customer service. Easy to order. Great tracking and updates.

Date of experience: March 3, 2022
Texas
1 review
0 helpful votes
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Very good quality items and efficient process, will order from again!

Date of experience: March 3, 2022
Oregon
1 review
1 helpful vote
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Products looked cute size charts should be updated

Date of experience: March 3, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

California
1 review
0 helpful votes
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They fit great and are very soft
March 3, 2022

They fit great and are very soft. I received them in a quick time.

Date of experience: March 3, 2022
Ohio
1 review
0 helpful votes
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My experience has been great!
March 3, 2022

My experience has been great! Great quality of clothing.

Date of experience: March 3, 2022
Florida
1 review
0 helpful votes
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5/5
March 3, 2022

5/5. Will definitely be purchasing more! Overall happy with the material, fit and quality of my order.

Date of experience: March 3, 2022
Missouri
1 review
0 helpful votes
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I really like the leggings, however, they are extremely expensive and they took a very long time to deliver.

Date of experience: March 3, 2022
Michigan
1 review
0 helpful votes
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The waist doesn't fit as expected, it is loose compared to the rest of the fit

Date of experience: March 3, 2022
New York
1 review
0 helpful votes
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No complaints on shopping experience itself. The sizing can be a little off though

Date of experience: March 3, 2022
Georgia
1 review
0 helpful votes
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These leggings are very comfortable and fit just right.

Date of experience: March 3, 2022
California
1 review
0 helpful votes
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There are just so many options when you get to the online store that it was hard to make heads or tails of it all.

Date of experience: March 3, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Kansas
1 review
0 helpful votes
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Good experience
March 3, 2022

Good experience. I could track my order the entire time. Took a few weeks to get here but that was expected

Date of experience: March 3, 2022

From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the bes...


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