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Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
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I ordered two halara items that came to $60. I was expecting pretty good quality due to the price and hype. When my order arrived it was awful. The dress was see through the skirt was so short i couldn't bend over or even walk. I asked for a refund they gave me store credit. I asked for a refund saying i didn't want store credit and they told me i'd have to pay all these fees in order to shop my items back. So i ordered again with the stupid store credit and now i have even worse items. I keep trying to give this place a chance but it's totally a scam. Lost $60 on $5 material and clothing
Overall good but my package took forever to arrive.
I gotten to many dress are purchase though The HALALA site and really not wasted my money to buy products and mostly many product looking good but materials was not good but once to order though halala product used.
Good afternoon! I want to thank you for your prompt delivery, for the excellent quality and service! I will continue to use your services! I am very satisfied!
The fit is terrible and flattering. The material is heavy and think. It looks like a swimming suit on the approved list for a Baptist summer camp. I was not. They really missed the boat by not having adjustable straps. I can't imagine how swampy one would feel on an afternoon of sightseeing in this get up. I would be pausing to splash water at every fountain I found. Just really not the cute whimsical summer dress it is advertised as. And overall pretty expensive too.
I was pleased with the dresses but I was unsatisfied with the amount of time it took for them to arrive. I waited over a month to receive them, granted I live in Alaska but I have never waited that long for something to be ready to be shipped then be shipped.
It was great and delivery was quick. I love the products I received
Cute but color can fade with certain skin products
The clothes are pretty good quality but the actual shipping and mailing too super long and things were really confusing for a while.
Love the quality of that item. I ordered a dress with shorts. Got many complements of the color and the fit. Did have to raie up the straps for the tops because they were WAY too long
They informed me of a delay due to canceled flights because of weather so I wouldn't wonder what was taking so long. Very professional.
Love everything that I purchased! Excellent quality!
Had I known this was shipping from China and take 15+ to process and ship I would have reconsidered. I can't even speak to quality yet as I am still waiting for my items ordered on 5/17… it's 6/1
Overall easy to find and order what I wanted. Everything was delivered within a reasonable amount of time.
Customer service was great. Shipping was delayed, but that is to be expected
Shipping was delayed and took longer than expected
Honestly Halara is great. I ordered the wrong bikini top size and only realized after I looked at the confirmation email. I replied asking to change the size and they did, which was perfect <3.
Great products at great prices! Every thing is really well made and washes and wears well! As a dance studio owner, I'm always looking for cute athleisure! I I'm a big fan of the quality and styles Halara has to offer- especially at this price point!
Shipping took a long time, and sizing runs a little smaller than expected. Otherwise very good quality and comfort.
I really like how light the material is and the way everything fits. I will be purchasing more clothes soon!
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the bes...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members