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Halara

2.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Halara Reviews Summary

The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.

This summary is generated by AI, based on text from customer reviews

service
609
value
142
shipping
154
returns
119
quality
429
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Instant Feedback

34,519 reviews

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Florida
1 review
0 helpful votes
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Quick easy and fast!
March 6, 2022

Quick easy and fast! Love all of my purchases. Will be ordering more

Date of experience: March 6, 2022
Ohio
1 review
0 helpful votes
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Fast shipping and great quality leggings I will definitely buy again

Date of experience: March 6, 2022
New Zealand
1 review
0 helpful votes
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Shopping online very easy website to use! Cant wait to shop from here again!

Date of experience: March 6, 2022
North Carolina
1 review
0 helpful votes
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Very quick and easy
March 6, 2022

Very quick and easy. Super fast shipping. Leggings were great when they got here, very true to size.

Date of experience: March 6, 2022
Austria
1 review
0 helpful votes
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Fast shipment, nice quality, I think I will order again soon

Date of experience: March 6, 2022
Canada
1 review
0 helpful votes
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Easy and fast order but delivery took too long. Kind of pricey as well

Date of experience: March 6, 2022
Customer S. — Halara Rep
over a year old

Hi! Sorry to hear about your negative experience regarding shipping time. We've connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!

Texas
1 review
0 helpful votes
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Very happy with everything
March 6, 2022

Very happy with everything. Speedy shipping and emails to keep me updated.

Date of experience: March 6, 2022
Massachusetts
1 review
0 helpful votes
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Ordering was simple
April 5, 2022

Ordering was simple. I wish the sizing chart for the dress had been accurate though.

Date of experience: March 6, 2022
Customer S. — Halara Rep
over a year old

Sorry to hear that you were having trouble using our site. We'll reach out via email to learn more. We value your input so our team can make improvements for all our customers moving forward. Thanks in advance!

New Jersey
2 reviews
0 helpful votes
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Love the sales and easy size guide that is easy to follow and accessible on every item! It was fun to shop HALARA!

Date of experience: March 6, 2022
Canada
1 review
0 helpful votes
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No complaints
March 6, 2022

No complaints. I struggle with technology and I'm happy to report this was one of the easiest shopping experiences I've enjoyed. I just visited a friend who had a dog and cat and I have very little animal hair stuck to me. I'm very happy with this purchase.

Date of experience: March 6, 2022
Ohio
1 review
0 helpful votes
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I got items that were very good quality and for a good price. At first the website did say the shipping would be 14 business days which I was okay with. But then after I clicked order it informed me it might be longer! They should put that information beforehand. However it did arrive earlier than expected.

Date of experience: March 6, 2022
Pennsylvania
1 review
0 helpful votes
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Fast shipping and I have never had any issues with any of my purchases.

Date of experience: March 6, 2022
Georgia
1 review
0 helpful votes
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Ordering was fine
March 6, 2022

Ordering was fine. Shipping took a while it was ok

Date of experience: March 6, 2022
New York
1 review
0 helpful votes
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It was online so the experience was forgettable. Happy I couldn't sleep at 4am and decided to snoop on ig where I de died I needed yoga pants that were on sale.

Date of experience: March 6, 2022
Australia
1 review
0 helpful votes
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Something new to try, wanted to see the material, lived the colours, sizing was very accurate also

Date of experience: March 6, 2022
Florida
1 review
0 helpful votes
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Not happy with the product at all
April 5, 2022

Not happy with the product at all. Nothing fit all see through

Halara attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 5, 2022
Customer S. — Halara Rep
over a year old

Hi Morgan, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!

California
1 review
0 helpful votes
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Love the products and the prices are amazing. Been back to shop 3 times now

Date of experience: March 5, 2022
Florida
1 review
0 helpful votes
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Experience was good, shipping just took longer than expected

Date of experience: March 5, 2022
New York
1 review
0 helpful votes
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Will return 4 out of six items, did not fit as expected.

Halara attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 5, 2022
Customer S. — Halara Rep
over a year old

Hi Heather, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!

New Jersey
2 reviews
0 helpful votes
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Wish there were more separate prices to use the coupon codes on

Date of experience: March 5, 2022

From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the bes...


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