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Halara

3.2

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Halara Reviews Summary

The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.

This summary is generated by AI, based on text from customer reviews

service
609
value
142
shipping
154
returns
119
quality
429
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Instant Feedback

34,518 reviews

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Arizona
2 reviews
0 helpful votes
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Reasonable pricing, fast delivery and quality fabrics.

Date of experience: March 7, 2022
California
1 review
0 helpful votes
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It was a good experience and was true to size which makes it nice not to have to return items!

Date of experience: March 7, 2022
California
1 review
0 helpful votes
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Easy to work with and would come back again. Thank you

Date of experience: March 7, 2022
Oklahoma
2 reviews
0 helpful votes
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Loved what I ordered and the fast shipping and easy website

Date of experience: March 7, 2022
Pennsylvania
1 review
0 helpful votes
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Easy order online
March 7, 2022

Easy order online- fit perfect- size is acutely to right size

Date of experience: March 7, 2022
Tennessee
1 review
0 helpful votes
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I really like the quality of the clothes; however they don't fit my body. I will be returning my items unfortunately

Date of experience: March 7, 2022
Customer S. — Halara Rep
over a year old

Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you'll give us a chance to make things right.

NL
1 review
0 helpful votes
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Everything from the purchase to delivery went smoothly and I am very satisfied with everything I bought

Date of experience: March 7, 2022
Washington
1 review
0 helpful votes
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Good shipping and packaging
April 6, 2022

Good shipping and packaging
Good communication from them
Shame that they fall down

Date of experience: March 7, 2022
Sweden
1 review
0 helpful votes
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Quicker delivery then I expected, easy checkout and great offers

Date of experience: March 7, 2022
Montana
1 review
0 helpful votes
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Good experience, got my order pretty quick. Packaging was very nice, everything was labeled so I was able to find what I wanted easily. The leggings i received were great quality and do an amazing job

Date of experience: March 7, 2022
Texas
2 reviews
0 helpful votes
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Good
March 7, 2022

Good. Overall, all was just as intended and expected. Nothing more to add.

Date of experience: March 7, 2022
Florida
1 review
0 helpful votes
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The shipping took a little bit long but overall i was satisfied.

Date of experience: March 7, 2022
California
1 review
0 helpful votes
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Everything was super easy and they shipped really fast.

Date of experience: March 7, 2022
Canada
1 review
0 helpful votes
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Great shipping and great prices for great products

Date of experience: March 7, 2022
North Carolina
1 review
0 helpful votes
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Please stop sending me 30 emails everything is good

Date of experience: March 7, 2022
Florida
1 review
0 helpful votes
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Fast shipping
March 7, 2022

Fast shipping. Concise delivery. Their leggings fall down a lot. I wish everything had pockets and hip and ankle elastics built in so I didn't have to constantly pull up the leggings. This is a problem with all leggings tho. Not just halara

Date of experience: March 7, 2022
New York
1 review
0 helpful votes
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It was good and I was happy with the selection. My girlfriend is happy too

Date of experience: March 7, 2022
Georgia
1 review
0 helpful votes
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It's cheap, is sucks, everything about it i hated it

Halara attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 7, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Missouri
1 review
0 helpful votes
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It was fine
March 7, 2022

It was fine. Items arrived as expected in a fairly timely manner. Thank you

Date of experience: March 7, 2022
Georgia
1 review
0 helpful votes
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Shipping was acceptable
March 7, 2022

Shipping was acceptable. The dress was super soft, great fit (true to size) and extremely comfortable. Already made another order.

Date of experience: March 7, 2022

From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the bes...


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