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Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
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Easy to order and track shipments. Appreciated the wide range of colour options.
I am trying to return my item and have not received instructions yet
Took some time to get it but really happy with the product
Fun to explore a new shopping option. I'm a little picky, but I loved everything I saw, it was hard to choose.
Came in sooner then expected which is definitely a plus
Good no real complaints working on retuning the "tank top"
Hi Jacqueline, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!
Awesome shipping even if it said 10-15 days. Great quality for price.
No communication regarding the order after purchase. Plenty of solicitation emails though. I paid for express shipping on 3/20 and have heard nothing since.
**Update: Did receive word that the order was being delayed due to a restocking delay. Was offered a discount on future purchase. Elected a refund as the dress was for a specific occasion and would be arriving too late.
Hi Rebecca, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!
Nothing fits and the size chart is wrong. I order all XS which i am on everything. These XS are definitely not correct. I feel like every skirt I got is a size medium
Hi Nina, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!
Great experience with customer service, good product
It was great and delivered in a timely manner. Loved the free head band I got. I will definitely be recommending it to my yoga friends.
Very easy to order and pay was a week late but still wonderful.
Stuff took a little more than expected but everything was great
It was good! Everything came packaged neatly! The only issue I had was speed of shipment.
Clothing is beautiful, shipping took a very long time. Nearly two weeks to arrive from the time that I placed the order.
The quality of the clothes was not what I expected. The clothing felt cheap.
Hi Melly, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!
It was good. Easy to use website, checkout process and my order arrived in great time. Very happy thank you.
My order has taken a while to ship and I haven't received any updates in a while as well
Hi Elora, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!
Good shopping experience except the shipping took kind of long.
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the bes...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jessica, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!