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Halara

2.6

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Halara Reviews Summary

The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.

This summary is generated by AI, based on text from customer reviews

service
609
value
142
shipping
154
returns
119
quality
429
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34,519 reviews

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Ohio
1 review
0 helpful votes
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Love them both so much!
April 30, 2022

Love them both so much! They are super comfortable I recommend them to every one

Date of experience: April 30, 2022
Kentucky
1 review
0 helpful votes
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Faster shipping than expected
April 30, 2022

Faster shipping than expected. The product is great and fits even during pregnancy. I will be wearing it all summer!

Date of experience: April 30, 2022
Michigan
1 review
0 helpful votes
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Took longer than expected to get here but everything is decent

Date of experience: April 30, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Texas
1 review
0 helpful votes
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Awesome leggings
April 30, 2022

Awesome leggings. I have four dogs and they all shed so these are perfect!

Date of experience: April 30, 2022
Canada
1 review
0 helpful votes
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They are very comfortable!
April 30, 2022

They are very comfortable! I would recommend them!

Date of experience: April 30, 2022
Wisconsin
1 review
0 helpful votes
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Still waiting
May 30, 2022

I ordered my 2 dresses about 3 weeks ago and I'm still waiting not sure what is going on. Don't know how to contact

Date of experience: April 30, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Minnesota
1 review
0 helpful votes
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Everything was great
April 30, 2022

Everything was great. Had no issues and love the stuff I got.

Date of experience: April 29, 2022
California
1 review
0 helpful votes
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The sale prices were great
May 30, 2022

The sale prices were great. The delivery was fast. I wasn't able to get great updates on the status of my order though because emails kept going to spam. There are too many promotion emails for sure. I'm satisfied with the quality of the products. There was a sizing issue with one and I've been told I will get store credit for it. Unfortunately, the spam emails are causing complications with receiving the store credit:

Date of experience: April 29, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

California
1 review
0 helpful votes
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Being short and heavy it's hard to find any cloths but these are perfect. I can wear them out and dress them up or down or just wear them to hang out. Extra comfy and soft I got blue and pink love them both

Date of experience: April 29, 2022
Alabama
1 review
0 helpful votes
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It took a couple weeks from the time I ordered it to the time I received it. Halara needs to find a more efficient method of shipping. I've been spoiled by free 2 day shipping.

Date of experience: April 29, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Wisconsin
1 review
0 helpful votes
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Quality products and honest notifications about delivery

Date of experience: April 29, 2022
Canada
1 review
0 helpful votes
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It was okay
May 30, 2022

It was okay. The customer service people were great. Just really disappointed in the top

Date of experience: April 29, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Canada
1 review
0 helpful votes
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Order and deliver flawless thank you. Unfortunately I don't like the material so probably won't wear them..

Date of experience: April 29, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Illinois
2 reviews
0 helpful votes
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Shirts underneath too big so it doesn't feel good on

Date of experience: April 29, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

California
1 review
0 helpful votes
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Great brand and amazing quality!
April 29, 2022

Great brand and amazing quality! The basics are a need.

Date of experience: April 29, 2022
Nebraska
1 review
0 helpful votes
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Delivery was a little bit longer than other companies. Leggings fit nicely and wash up great

Date of experience: April 29, 2022
Colorado
1 review
0 helpful votes
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You buy from your shop again it was everything I hoped for

Date of experience: April 29, 2022
Texas
1 review
0 helpful votes
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The only complaint I really have is shipping time.

Date of experience: April 29, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Georgia
1 review
0 helpful votes
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Easy delivery nice clothing
April 29, 2022

Easy delivery nice clothing. Will order again. Love love love the skirt. Top is great for around the house, will get larger to wear out

Date of experience: April 29, 2022
Georgia
1 review
0 helpful votes
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Wish I could exchange the one dress. They said I would have to return, wait on a refund then reorder.

Date of experience: April 29, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the bes...


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