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Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
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The ads make these products sound life changing. Truth is they are mediocre. Super thin material. Doesn't stay put. They are ok I guess. I could've gotten similar items for a fraction of the cost.
The Halara site is not very user friendly. Whenever you want to take real action, they keep directing you back to their app. Then you go to their app, and half the functions don't work.
How do you actually leave a product review? There is no prompt via Order details, nor a survey received. There's also nowhere to leave a business review (Google Business Profile, Yelp, etc.).
I recently ordered a couple of items and they were very small. They will not issue an exchange or accept a return. As I have no use for clothes that don't fit... this is pretty unacceptable. Disappointed for sure, as there are so many positive reviews displayed.
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My order took about a month to come in so I was a little worried that it was a scam, but when it did arrive, I was really pleased with all of the products.
Decent shipping times, good products, good prices, large selection of styles and sizes
The sizing has changed from previous times I've ordered. The XS is smaller, now I would need an S
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Ordering was easy. Product arrived promptly amd in excellent condition/well packed. Very cute and stylish as advertised. Good quality & stitching.
En la foto se veia que la tela quedaria suelta pero mas bien es como un leggins ajustado! No me gusto
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Took forever to deliver and when it arrived it was subpar materials, top and bottom different colours and materials. No shorts.
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Great product, I was worried about the package not arriving but was delayed a bit, no worries.
Very comfy! Would buy more— wish I sized up a bit so the legs look a bit more float like the pictures but I like the waist band.
It is normal shopping, not like the picture, the white one do not have pockets for ball, the other one has too much wrikkel
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I received my order in fairly good time! All the clothes fit well. Some are see through, but I can wear them with larger shirts or sweaters and I will wear them around the house.
I had really good experience, customer support was also very quick to respond and make changes to my order!
Don't do it, runs very small and is overpriced. Buy a TJMAXX dress and wear shorts under it. It will cost less
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Good experience, just takes a little longer to get my item than I would like.
I was easy order and I got my order fast. And they were just what I ordered
I love these clothes and have bought more! I can't wait to get them!
The products are good in general, but mostly geared towards a very slim audience I feel. Some are not appropriate for a more curvy person and their advertising doesn't allow for people to assess the product in an efficient manner in that aspect. I have found some products to fil perfectly and make me look great, others create a muffin top, were not made for people with larger hips,...
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From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the bes...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!