On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
It was great. The dress was quality. The order came fast and even when I was emailed that the dress I ordered was out of stock I was assured my dress would be coming soon.
Great except the sizing advice was not accurate. Will buy again but in a bigger size.
Website was easy to work, & everything was super efficient.
My initial purchase did not turn out to fit me correctly, however I received great customer service in response to this!
I wish there was tracking info! But the dresses are phenomenal
It went very well it just took a while for it to ship.
The dress is awesome, I wear it all the time. Shipping took longer than I thought
My dress was too small to wear comfortably, even though I followed the sizing charts
Products are smaller then the measurements listed in the descriptions
Hi Katherine, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.
Easy to order and loved the skirt! Only thing is I had no idea when it was coming in and that was slightly stressful.
Website us easy to use and order is received fairly quickly.
I washed my dress once air dried & theres a huge rip
Hi Marissa, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.
Fast shipping and I love love love my dresses! The quality is awesome too!
I really love the tennis dress that has the built in shorts with pockets! It fits and is true to size. Very nicely made and I get compliments all the time! I ordered two other dresses that run VERY small, so I probably wouldn't buy anything other than the one dress.
It was a very pleasant experience! I love the products!
It took a while to get but things are still slow everywhere. I was very impressed with the quality of the clothes and how comfortable they are.
The dresses were not as comfortable as I expected. The shorts ride up constantly and need adjustment. The support bra is too low and doesn't have as much coverage as I need.
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the bes...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jennifer, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.