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Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
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Dress was good. But I Payed for fast shipping. Took 3 weeks to arrive
I received my order quickly and it was accurate. It was also easy to order
The skirts are perfect! The size fits me just right. I'm wearing one right now to go to the restaurant. They can be dressed up or down.
Good good good good good good good good good good good.
Great product and easy shopping! Will buy more items!
I ordered 5 items from Halara, 2 skirts and 3 tops. 1 of the skirts and 2 of the tops didn't fit me, so I emailed them for a return. They said they would give me $66 for the 3 items and that I could keep them. I sent an email asking why I wouldn't receive a full refund for the 3 items. Edit: After going back and forth they have offered me the full refund.
Hi kailey, Sorry to hear you were disappointed with the return process. Could you please give us a chance to make things right by email?
The package came on time and the clothing fits perfectly!
Very good experience. Came in decent time and excellent quality
Muy bueno, me encantó, lo recomiendo mucho, aunque tarda un poco en llegar el pedido
Easy process and quick delivery. Loved the quality of the clothes.
I was doubtful on the quality I was buying, but this ended up being amazing.
Fast and easy. Great quality, I will definitely be buying more items
Easy to access, easy to browse and easy to make a payment.
Great I had two outfits that did not fit and rather than exchange they offered me a gift card for the price to get the size that fits me
Packing came quickly and no damage. The material of the clothing is good and comfortable; easily to move in.
Super comfy, I ony wish the skirt of the dress was a touch longer so I could wear it more places! I love the dress, it's a great 'throw it on' sort of outfit and the built in shorts and pockets are really good.
Nice fabric and design. Lovely colors. I would order again someday.
Exactly what I wanted, was delivered and fit perfectly.
Ok was good thank you don't really want to type this
Shipping took 2 weeks but love my dresses. Worth it
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the bes...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Lydia, sorry to hear about your negative experience regarding shipping. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!