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Halara

2.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Halara Reviews Summary

The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.

This summary is generated by AI, based on text from customer reviews

service
609
value
142
shipping
154
returns
119
quality
429
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34,519 reviews

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New Jersey
1 review
0 helpful votes
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It was easy
August 8, 2021

It was easy. But I did feel mislead that I was not able to see from where the clothes were being shipped from.

Date of experience: August 8, 2021
Maine
1 review
0 helpful votes
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Great product and at a reasonable price. Very satisfied with the fit and have been telling all of my friends to shop here.

Date of experience: August 8, 2021
Switzerland
1 review
0 helpful votes
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The material is really comfortable! I love the colour too

Date of experience: August 8, 2021
Colorado
1 review
0 helpful votes
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It was really fast to buy especially because i knew what i wanted

Date of experience: August 8, 2021
Canada
1 review
0 helpful votes
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Great, order arrived at a decent time and the colours looked even better in person

Date of experience: August 8, 2021
Illinois
1 review
0 helpful votes
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I was worried because in online reviews people had complained about shipping. But it came wayyy faster than anticipated and tracking was thorough. Awesome dresses too! High quality, comfy, cute, and flattering! ORDER THEM!

Date of experience: August 8, 2021
Canada
1 review
0 helpful votes
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The shopping experience was fine, and the products are good, but plz tone down the ads! Many seem so forced.

Halara attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 8, 2021
Johnny L. — Halara Rep
over a year old

Hi Melody, Thanks for the review! Sorry to hear about your negative experience with ads. We'll look to contact you via email for further assistance.

Texas
1 review
1 helpful vote
Follow Michelle W.
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I was so pleasantly surprised by my shipments from Halara. Timely and packaged nicely. The colors and fabrics are soft and vibrant. I am 5' 1" and 110 lbs. I bought x-small in all of my clothes and the lengths were great for me. I am DD breast and the tops fit nicely. Pretty classy and fun clothes with a lot of versatility. I thought I would be using them for mostly working out, but they are really pretty enough to wear out for social occasions.

Date of experience: August 8, 2021
Canada
1 review
0 helpful votes
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Very happy with the 2 dresses
August 8, 2021

Very happy with the 2 dresses. SiE was great and the fabric is really nice.

Date of experience: August 8, 2021
Canada
1 review
0 helpful votes
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Quick delivery, good quality fabrics and true to size

Date of experience: August 8, 2021
Canada
1 review
0 helpful votes
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The everyday dress is perfect
September 7, 2021

The everyday dress is perfect. It has pockets… and no bra needed

Date of experience: August 8, 2021
Pennsylvania
1 review
0 helpful votes
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Great quality clothing, fast delivery, cute and comfortable

Date of experience: August 8, 2021
Canada
1 review
0 helpful votes
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Good good good good good good good good good good good

Date of experience: August 8, 2021
Texas
1 review
0 helpful votes
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Great experience
August 8, 2021

Great experience. Wonderful product. Would buy more of the product again soon

Date of experience: August 8, 2021
Georgia
1 review
0 helpful votes
Follow NICKY E.
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These dresses are so cute and fit very well. Mine was true to size but it seems others are saying they run small. I had no problems with mine and wish I would've ordered more!

Date of experience: August 8, 2021
Kentucky
2 reviews
0 helpful votes
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Great dress
August 8, 2021

Great dress. High quality material. Fit true to size and fast shipping!

Date of experience: August 8, 2021
Illinois
1 review
0 helpful votes
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Tennis dresses were functional, fit well and were very fashionable!

Date of experience: August 7, 2021
New York
1 review
0 helpful votes
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Over one month to receive order but I love the items once they arrived!

Date of experience: August 7, 2021
Nebraska
1 review
0 helpful votes
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I love the dress I ordered!
August 7, 2021

I love the dress I ordered! It's one of my new favorite pieces of clothing. Definitely recommend buying!

Date of experience: August 7, 2021
Massachusetts
1 review
0 helpful votes
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Love my dress!
August 7, 2021

Love my dress! It's a little long though, but i'm pretty short

Date of experience: August 7, 2021

From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the bes...


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