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Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
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Loved how fast shipping was and the quality of the skirts :) will be ordering again
Shopping was fine, but the products were very poor quality.
Shipping didn't take that long at all and the packaging was still in perfect shape and the dresses were amazing
The XL shorts I ordered fit like mediums, so they dont fit and it took too long to get them delivered, I dont have the time to try and return them. Otherwise, I would have LOVED them if they fit!
Sorry to hear our product ordered wasn't the right fit for you. We just reached out via private message/email too! Hope you’ll give us a chance to make things right.
Shipping process takes too long. Can not track after received at local delivery partner.
Hi Jessica, sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
Disappointed with returns process and quality of item
A bit slow getting here, but good quality product.
I would like to see more sizes for plus sizes people
My order arrive quick, and fit and it looked great
The dress is comfortable but it clings to every imperfection on my body, especially my stomach area. I can literally see my belly button through the dress. I'm not overweight but I've had children to include a set of twins so this is a no for me.
Sorry to hear our product ordered wasn't the right fit for you. We just reached out via private message/email too! Hope you’ll give us a chance to make things right.
All around have a great experience with the product
Came quickly, great quality, super comfortable to wear!
My experience was great! Easy to navigate the website, place the order, and all of the products are fantastic!
I got my clothing really quickly and love them! Everything fits perfectly.
Great! The Customer Service was very helpful. Good experience
It was good - I saw and add and the item was available in my size. It fits well and I get many compliments!
It was pretty easy to order. Sizes are not true to size. Should recommend going up a size due to the material.
Took way too long for my dress to be delivered. Over a month!
Hi! Sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
Love the dress but it is a bit to short to wear as a dress! Looks like a tennis dress on me but feels good on!
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the bes...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Iris! We're sorry to hear about the quality issue. Could you please send us your order number? Please be assured that we will sort out the issue upon your reply.