On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Good, everything went as planned. But was hoping dress would have built in bra.
It was fine. I liked a lot of the products. I got a lot of ads from facebook and instagram
It was great, I just think that my package delivery took too long.
Amazing would highly recommend for anyone looking for a cute and comfortable fit
It took a really long time to receive the product.
Hi Alexis, sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
The online sales experience is smooth. The delivery time is acceptable.
Poor fit for plus size girls. Material was too thin for the price
Hi Esther, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.
Takes too long to receive the items and there is no way to return items that do not fit or do not like.
Hi Sarah, sorry to hear about your negative experience regarding shipping time and products. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
I love your products and your choices and I will be definitely shopping again with your products and your brand
Excellent shorts, material is of extremely high quality. I love it!
Great experience! Easy to order and customer support was extremely nice and helpful.
My experience shopping at Halara was fantastic! I ended up ordering a size too small and needed to size up and the customer service was very helpful and the whole process was very smooth.
I love my purchase. I probably should have purchased a larger size but I still love the item. And would definitely purchase again
Very easy to pick the style, colour and size. No problems completing my order and I love my dress!
I do love it. Unique models of sport goods, quick delivery
Easy to order, good prices, arrived promptly. Outfits were true to size.
Great product and quick delivery! Just as pictured on the website.
Quick shipping and dresses were just as described!
Very fast shipping and comfortable dress, no issues at all
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the bes...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Nathalia, sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!