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Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
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Although my package got lost in the mail, the Halara customer service team helped me out. They were responsive and helped me get refunded.
I LOVE this, but as a person with a well-endowed chest and a smaller body, I struggle to find something that is supportive and covers my chest. If this amazing dress did that I would give 5+ stars!
Item arrived damaged so I can't comment on fit. Reported the damage to Halara. They responded quickly and refunded my money. Great customer experience!
Everything fit, and I received both items quickly.
They were very understanding about how i needed a exchange for bigger size and they sent me a bigger size dress right away and let me keep the first one to gift to a friend. 10/10 recommend
Great. Love these more than the outdoor voices dress. I'm 5'3 and these fit perfectly
The items I received were very nice- I wanted to try different colors and styles- and the quality seems great. The return process was confusing, however.
I placed this order at the beginning of July to take with me on spa vacation at the end of July. The order did not arrive until after I had left.
It was great love the dress so cute thanks so much!
I was a bit skeptical since it took a while to get here but my friends all had a good experience so I trusted their words.
Great quality! Sizes fit small though, so order up 1-2 sizes.
Good times good memories bye bye bye bye bye bye. Yeb
Pretty easy to navigate the website, though the shipping was longer than i had hoped. Definitely worth the money and i 10/10 recommend
Hi! Sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
Good quality love the fit. Less one product that didn't fit me well at all
Sorry to hear our product ordered wasn't the right fit for you. We just reached out via private message too! Hope you’ll give us a chance to make things right.
Skirt was adorble and fully functional to play tennis in. Got a medium and it fit perfectly. 10/0 love it!
I got the dress and a crop top bra. Both were fantastic quality and fit perfectly!
Great skirt. Comfortable and easy to move in. Would buy it again in multiple colours!
Size was incorrect. I ordered a 2 x. Did not fit at all. Gave it to my daughter who wears a large it just fit her.
Sorry to hear our product ordered wasn't the right fit for you. We just reached out via private message too! Hope you’ll give us a chance to make things right.
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the bes...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi! Sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!