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Guy4Game.com

2.3

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Guy4Game.com Reviews Summary

Guy4Game.com has a rating of 2.3 stars from 134 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Guy4Game.com most frequently mention live chat, credit card and customer service. Guy4Game.com ranks 130th among Mmorpg sites.

service
17
value
17
shipping
13
returns
12
quality
17

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Virginia
1 review
3 helpful votes
Follow Joseph D.
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Slow in getting in restocks for gold, this is my secondtime I have encountered this with them and had to wait more than 24 hrs for my order to be complete. Just awful customer service wont be back here again!

Date of experience: March 30, 2014
North Carolina
1 review
1 helpful vote
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Would not use again
March 30, 2014

Would not use again.

The first time, my order took much longer than expected and would not contact.

The second time was a nightmare! The order was placed at 8am Friday, 8pm that night still nothing. I reached out to live support and was told it would be less than 24 hours.

About noon the next day, I check in with live support and they tell me 8 hours more and that I'm now "priority" as they were waiting on stock. Mind you, I was also ordering the smallest amount of gold possible.

The 3rd day, near 1:30, I check in again with their sales email, get the run around again to go to live chat and get told that it will be another 24 hours while waiting on stock! At this point I asked for a refund, which I have still not seen posted...

Your millage may very, but I would not waste my time with this company.

Date of experience: March 30, 2014
Finland
1 review
3 helpful votes
Follow Pette S.
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I got my first order after 2 days (they told me i would get 1k gold extra for the delay when they told me I would get my gold within 24 hours, and I got it aswell). My second order I got after 1 day. I don't see any problems with this site, the live support is also very friendly.

Date of experience: March 7, 2014
Sweden
1 review
1 helpful vote
Follow gdg g.
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Scam, they took money and "forgot about 80 dollars... dont buy there

Date of experience: February 7, 2014
Kentucky
1 review
2 helpful votes
Follow C P.
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I placed an order from their website. The ordering process made it seem that I would receive my order in less than 30 minutes. I waited in-game for a response but didn't receive one. I contacted their live support and was told that it would be a few hours and that I would receive a bonus for waiting. I did finally receive the order around eight hours after placing it with no bonus. They did have the lowest price at the time but there was nothing spectacular about the process.

Date of experience: January 31, 2014
Australia
1 review
1 helpful vote
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Checked they had the gold I wanted. Delivery in 5 minutes they said. Nothing so I waited... and waited. Have contacted them every day for the past five days and get a different story each time. Finally today they said they can't scrape together the ten thou I ordered. Nothing but a bunch of scammers.The only thing that happened within 5 minutes was the money going out my bank. USER BEWARE

Date of experience: January 15, 2014
Maryland
1 review
2 helpful votes
Follow G H.
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I read a lot of bad reviews about customers not getting the service on buying gold, but I went ahead and took the chance anyways. I was worried because of it, contacted the live chat after the order was processed, was reassured I'd have it within the next day. I went to bed, woke up and logged in to find it in my mail well before the 12-24 hours window. Well done!

Date of experience: January 10, 2014
California
1 review
2 helpful votes
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I purchased virtual money from a company I thought to be reputable. I had done business with them before for much less money. When I felt like they were trustworthy, I made a larger purchase. Shortly after I received my reciept told me my order is in processing, and it will be delivered within 24-48 hours. It has been almost 1.5 months now. I had tried calling their call center, no answer, I tried their 24hour chat line, no answer, I have sent numerous emails, no response, its as if the company folded. The worst part is, I go to my order status and it stated delivered... Well it wasnt delivered to me thats all I have to say. Do not buy from this ripoff again, they bait you in, then steal your money.

Date of experience: December 17, 2013
Arizona
1 review
2 helpful votes
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Years ago, there site was somewhat reliable and after 3 years i needed some gold to raid with. I bought the minimal amount. If your ever going to buy gold then NEVER buy over 7.5 k gold from anyone or your gonna get caught By Blizzard and get banned! Anyways, they G4G said they had it'in stock and that their agent was on ' and after an hour of waiting and going back and forth, the g4g agent said their agent was having computer issues and to try again several hours from now. This server i am on is the most populated in WOW and i know they must have several agents farmng it This site is a scam and never, i mean never buy from them...

Date of experience: December 6, 2013
Maryland
1 review
0 helpful votes
Follow Hal C.
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My experience a mixed bag. Used them for gold a couple times and they were fine. Recently hired their raiding service for a quick ToT clear. Fine and quick on that. But they also accepted an order for a Siege of Orgrimmar clear and 8 days later, despite assurances they would start, haven't lifted a finger. 3 days ago they said they would start it in 2 days. They lied about that. Will give them one more day to begin, but after thatI will not deal with them again. For me one lie from a service provider is one lie too many. It will probably take me awhile to get my money back.

PS they refunded my money, but it would seem the site has been shut down completely.

Date of experience: October 7, 2013
New York
2 reviews
8 helpful votes
Follow J G.
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They are a scam
October 6, 2013

They are a scam. Told me they had gold in stock for my specific server.

I bought gold less than 5 mins later.

They all of a sudden were "out of stock" while I was still in chat and they approved the payment.

I did a credit card chargeback to get my money faster. They are the single worst site I've EVER used for something like this.

Date of experience: October 5, 2013
Florida
3 reviews
7 helpful votes
Follow Jorge V.
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I bought wow gold from them and 3 days later still no gold. I told them to cancel my order and give me my money back, they still have not returned my money... this place is as bad as it gets stay away huge scam.

Date of experience: September 17, 2013
Florida
1 review
4 helpful votes
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I thought this would be a great service. I waited over a week for the in-game currency i bought for WoW and they still did not have the gold. I think it is RIDICULOUS that they can sell merchandise they dont even have without letting you know in advance. Now i have to wait 7 business days for my money!

This is the second time I have had an issue with them and I thought I would give them the benefit of the doubt. NOT AGAIN..

Date of experience: August 30, 2013
Texas
1 review
1 helpful vote
Follow J K.
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For non gold items purchased from them, i. E. power leveling and profession packages, their service was excellent. For gold buying however they have been consistently bad which is why I use other sites for buying gold. They rarely update their site and will only tell you they are out of gold stock After you pay them. Then they want you to keep checking back with them to find out if they have your gold in stock. Really bad service for gold buying. Despite their bad service, their gold prices are often higher than any other site. Fastwowgold is a much more reliable gold buying site imo.

Date of experience: May 29, 2013
Washington
1 review
2 helpful votes
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Total scammers
September 15, 2012

Total scammers. Purchased gold for GW2. They sent confirmation that they sent the currency, but of course - nothing. When I emailed to let them know was given a snippy email that I should have received it. Live chat is useless. Gave me the the round around and said they could not do anything without a manager and that this manager wouldn't be back for 2 days? Every other time in chat they conveniently disconnect after telling me they will check on my order. DO NOT BUY FROM THEM. There are better places to purchase from.

Date of experience: September 14, 2012
Alaska
1 review
6 helpful votes
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The first thing I'd like to point out is that this is not a scam site. My low rating is for their annoying practices and poor customer service. For those just looking to buy services in a time of high stock, this site will more than likely be fine for you. I, however, tried to make a purchase for gold when the world switched to D3, after a lot of suppliers focused their attention elsewhere. This is unfortunate, but by no means G4G's fault. What -is- their fault is how they're unable to check stock on their servers and give even a ballpark estimate on how long it will take to receive your order. They all say the same thing (in broken, and sometimes snarky-sounding English): We can't give out time estimates.

I understand not wanting to guarantee something, but every other online company has to give you a time estimate. This seems to be the only industry allowed to get away with something like that. If you want security for a little bit more money, just go with IGE.

Date of experience: June 15, 2012
Oklahoma
2 reviews
3 helpful votes
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I ordered different products for multiple different games from this company. Each time they delivered the product as described in the time frame outlined. Even in relatively obscure games, they have what they say they have and deliver it quickly.

Date of experience: June 15, 2012
California
1 review
0 helpful votes
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Scam site that frauds own and use to process credit cards. Run!

Date of experience: May 11, 2012
California
2 reviews
7 helpful votes
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Got 11k in less than 10mins great service was a lil cautious because of them requiring your address and for you to sign up and register to order but it seem legit

Date of experience: April 5, 2011
Massachusetts
2 reviews
15 helpful votes
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Delivery within 10 minutes. Very satisfied. Now I can spend more time playing the actual game, and not griding to earn gold as if it were a job.

Date of experience: March 10, 2011

From the business

Buy cheapest wow gold from wow gold sellers with instant delivery and best after-sale service.


guy4game.com
Founded in 2004
Manhattan, New York