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GuruAid UKReviews 58

3.9

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GuruAid UK Reviews Summary

GuruAid UK has a rating of 3.9 stars from 58 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GuruAid UK most frequently mention and excellent service. GuruAid UK ranks 10th among Tech Support sites.

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Canada
5088 reviews
4777 helpful votes
Follow warren e.
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Did a little research on this company...

It kind of raises a flag when a company has so many "5 star we love it reviews from accounts that only do one review." Usually they are paid/or fake shill accounts trying to hype their ratings...

Currently they are using all these domains:
guruaid.com
guruaid.co.uk
guruaid.ca
guruaid.us
guruaid.net

More info below from several other sources.

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complaintslist.com

http://www.complaintslist.com/computer-repair/guruaid/
Average rating: 1.09 out of 5?
Average reported loss: $1,004.54?
Number of complaints: 53
Complaints of high pressure sales tactics
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http://www.scambook.com/report/view/*******/GuruAid-Complaint-*******-for-$169.99
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Among other warning signs to be careful:
Web Of Trust: - Ratings are disabled, WOT has detected unusual behavior on the scorecard and new ratings has been disabled.
(usually means shill (fake) accounts are trying to tamper with the sites ratings)
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Here is a link to answers at microsoft:
https://answers.microsoft.com/en-us/windows/forum/windows_vista-security/is-guruaidcom-a-reputable-support-service/ff0a56d2-eecb-4916-9958-bca1786a5fb7

Some quotes, from the microsoft link above:

- I called tech support for Vipre Antivirus and a RogerJim from GuruAid.com
(WAIT: If you called Vipre Antivirus why did you get GuruAid? Seems someone might be misrepresenting
Themselves)

- Very sorry for your experience however GuruAid is NOT the Official Microsoft Support
No matter what they claim.

- Avoid tech support phone scams
http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx

- Hoaxes and Scams
http://support.microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3
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Date of experience: December 1, 2014
GB
1 review
2 helpful votes
Follow Toufik T.
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I am satisfied with Guruaid Service and Naeem was very good and helpful and did his work very professionally

Date of experience: November 26, 2014
Singapore
1 review
3 helpful votes
Follow KSHITIJ D.
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Hi!
November 5, 2014

Hi! Guys, I would highly recommend using Guru Aid services. This is one of the best company I have ever came across. Any problems such as Clean up, Tune up or any other problems related to your computer they help you to assist you. Customer service is extremly very good and all technicians who look into trouble shooting matter are guinness or doctors I would say. My technician Mr Nilesh Bagul did good job on my computer and cleaned all the harmful virus & tune up my computer and made it perfect for using again as normal. Give them a try & you will feel the difference in your computer.

Date of experience: November 5, 2014