hackerspytechReviews 137

A freelancer through guru.com was supposed to make a website for me. I paid money in several stages, each time the freelancer showed the result of the work. Unfortunately after a few payments the contact was broken and I applied to guru.com for refund. They also stopped responding, I applied for chargeback to the bank. The bank refused and guru.com simply deleted my account with them and they stopped responding completely. Worst customer service. Never make a deal through guru.

* It does not allow to provide comments with negative reviews( good for conmen)
* Site is slow(takes 10 seconds to response after a click from India)
* Shortage of freelancers. Even after paying $29 promotional ad with 10x promise gives only 3X results
* Cheap Indian support
* Support is not ticket based and is randomly responded. It's like a bet if you get a response.

A couple of years ago I was scammed out of $600 by someone on Guru. When I reached out to Guru representatives, they said there was nothing they could do to help me, so I just had to move on with my life and deal with the loss. I have no job, so doing $600 of work and then not getting it was absolutely devastating to me. I still currently have no money, and now Guru has an inappropriate FEE just to verify your ID, which you are forced to do if you want to apply for any jobs. Not only do you have to pay them money just to verify your identity, but you also have to send them TONS of personal information that they should not need under any circumstances. They still let dishonest clients scam people out of $600 without doing ANYTHING about it, but we are the ones who have to verify our accounts and pay to use the website. I'm deleting my account. I lost over $600 to Guru and they refuse to pay me back. Don't use Guru!

Nothing but thieves, scammers and liars on this platform. Dont ever use this site unless you want your money stolen.

Hello pls i beg you don't use this site guru.com the site is a scam itself full of scammers developers also, i just lost my $500 to this site, after they collect my money from me and they closed my account, if you need a good freelancer I advice you to go to fiverr
Pls don't fall victim never use guru.com pls

Found a developer from India to develop a website+android+ios app for my business. Signed a contract, used a safepay. According to guru terms of service my money is guru's money once they get them, but they monitor the job too. If they find that the freelancer is unable to deliver on time - guru can work on employers favour... YEAH RIGHT! Not only in my case the freelancer was more than 1 month late, I haven't received a thing! No alpha, no beta test products. Absolutely nothing! Guru arbitration ruled that I was 100% right and refunded the last payment I was due to pay months ago to finalize the job. After I spoke about the rest of the money paid already, they closed my job on guru, then blocked messaging to the freelancer. I turned to guru customer service seeking help, and they ignored me for 2 weeks. Once I turned to PayPal (that's how I transferred my money), guru got in touch with me within a couple of hours! They only thing they wanted - to remove my dispute from paypal so they could discuss my problem with them. I refused and demanded 100% refund. No one from guru ever contacted me. They closed my account and removed all files I had there (luckily I saved it all on hard drive and still got it). PayPal refunded 2 out of 5 payments and accepted my evidence. Other 3 are still under review. AVOID GURU.COM BY ALL MEANS AND LET OTHERS KNOW THAT THESE SCAMMERS FARM FAKE ACCOUNTS TO MILK MONEY FROM PEOPLE WHO WANT TO START THEIR BUSINESS OR DO THE JOB. Just a hint, when you own a web service like guru, you don't have to rely on REAL freelancers. All you need a bunch of people who will sit behind the desk 24/7 and accepting jobs and taking money on safepay, pretending being freelancers. Absolutely fake service, 100% scam scheme. Just a heads up, if you were scammed by them, and paid with paypal, contact paypal and provide them with all you got. It helped me!

I was scammed by a developer on the site. The support will not do anything to intervene.

The developer was indian registered as US based.

Worse is that reviews are HIDEEN and not shown. They will only show reviews if both sides write one, so the scammer can continue taking people money and get away with it as you will never see a single negative review.

Actually that developer has managed to make 127k US when I looked at his profile today. I think they are part of the same website.

Avoid them like a plague

I subscribes to guru paid the necseeary fees ( which is weird thing), came with 0 results.
The projects traffic is so low that u can no depend on this site for a living.
I dont recommend using this site, in the same time there is better alternatives

Posting one job has never been more frustrating. I gave up after four tries, and never going back, because Upwork's process was seamless. Long story short: just use Upwork or Fiverr.

For everyone else interested in the details: First, their terms a policies are strict--maybe this is needed. But, they're not clear about them. After a few hours of posting, they reject your post saying there's one problem. You fix it, then try to repost. For some reason there is an error message. You start from scratch again, then post. You get another rejection email in a few hours, saying there's another problem (WHY DIDN'T YOU TELL ME THE FIRST TIME?), you try fixing again, and are reminded that the site has an error forcing you to repost from scratch. Do that five times, contact their customer service, only to hear that I've been the one in the wrong for not abiding by their guidelines. Will not be going back to Guru.com

Where they fall short is the lack of vetting. I am a freelancer on there and a great provider. They do allow too many unvetted freelancers and clients to post. Caution is needed when using the site but I find them better than upwork or freelancer. Upwork and freelancer advertise high end clients and I found none ever.

They do have a support number but technical problems occur for myself and my clients on there which they can never solve. I see others complain about freelancers being from other countries while listed as usa. It's also true of the employers listed. Too many now list themselves as usa and Britain but turn out to be from underdeveloped countries.

The fees are more reasonable and support tries to help but more vetting and more help for support is needed.

This site allows the freelancers to deceive the employers. Most of the freelancers are from India and Guru has a close relationship with many of them. Guru asked it freelancers and i mean it freelancers not all freelancers on the website, Guru asked them to pretending to be from the USA or Britain because the employers will paid more if the freelancer from USA Or Uk. So Guru let it freelancers to put the Residency in one of these two countries instead of their real residence in India and that will show on freelancers profiles. You can check Guru.com visitors from which countries simple search on www.alexa.com

I was a victim of a scam. Lost $1800. I was contacted by a "recruiter" Aja Gardner who sent me to an interview with a supposedly Human Resources agent from Mcmillan publishers. The agent made a one hour interview for the job and then sent me a check for $6900 for me to buy equipments. I deposited the check and as soon as I sent the first payment ($1800) to a supposedly computer retailer the bank bounced back the check. Everything was very professional, very well made...

Went on the site looking to hire beta readers. Met a few, agreed on pricing, we moved to email for communication. Guru asks for you to verify phone number, photo of yourself, valid ID, and proof of address... just to do business with people online? I've been using other sites for years to hire readers and never had to do this. But here's the best partafter an entire day of back and forth with the freelancers I hired, they begin the projects, and Guru terminates my account. Out of nowhere. No explanation, just a random email saying they terminated it per their user agreement, and best of luck with my future endeavors... what?
I normally don't even write reviews. I went out of my way to warn someone, somewhere, about this $#*!ty $#*! website. Just go elsewhere. Don't waste your time. Seriously.