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hackerspytech

1.5

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hackerspytech Reviews Summary

Guru.com is a platform that connects businesses with expert freelancers from around the world. It offers a flexible and secure way for them to collaborate and get work done.

This summary is generated by AI, based on text from customer reviews

service
29
value
29
shipping
17
returns
21
quality
26

We monitor reviews for authenticity

Florida
1 review
3 helpful votes
Follow Charles S.
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After reading all of the reviews below I am glad I wasn't able to register with Guru. They are the most mixed up, useless, group that ever started an online site. Very slow response. I think I will stick with UpWork for now.

Date of experience: May 23, 2018
Italy
1 review
12 helpful votes
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I've been a member of Guru.com for several years, and just this year decided to try the platform out. I got a job, was given a 'great work' review and paid $60. Once I tried to withdraw the money, they started processing. A day later they cancelled and put it on hold, citing 'verification processes.' I jumped through the hoops for the Paypal account, but for some very strange reason the only problem was the phone number I gave them: they said they tried to ring me, with a busy signal at the end. I sat waiting with my phone for 3 days, only to receive silence and then a message today: '... it came up as busy and the verification could not be completed. Unfortunately, we could not complete verification with your or your employer. The funds have been returned and the accounts are closed.' In other words, they kept the money. They closed my account and supposedly refunded money to the client for a job well done?!? My account has been erased, which means no recourse to the clearly unhelpful Help Desk. This platform used to be respectable and legitimate. Not even close. Freelancers, beware. You won't see your money at the flimsiest of excuses. Mel

Date of experience: May 10, 2018
Georgia
1 review
10 helpful votes
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I hired someone from Guru to do a website for me. Guru required that I put money in the escrow of $615.00. First, they made two small deposits to my account for verification. I verified the 13 cents and 20 cents that were posted to my account. I then transferred $615 to them. After, they requested, my bank statement, cashed checks, voided checks and numbers associated with the account. My bank advised against providing them with all the information that they were requesting but went ahead and provided them with it.
After receiving the information, they blocked my account and told the person I hired to do the work that the money was returned to me because I did not provide verification of account. Fortunately, I had the private email and phone number of the person I hired. I contacted him and provided to him the detailed information of the money I transferred to Guru. When he confronted them with the information, they told me that my bank should request for my money. Wells Fargo my bank told me that since the money was already paid, there was nothing they could do. I spent several days trying in vain to get my money or have the money I sent paid to the person I hired. It was a fruitless effort.
This is my first review of any business. I want to write this perhaps someone may not have to be scammed as I was. Please read other reviews, if I read perhaps I could have avoided them. If you have to use them, please request and get a direct contact number and email of the freelancer just in case they block you out.
I wish you all the LUCK IN THE WORLD if you have to use them.

Date of experience: April 22, 2018
California
1 review
5 helpful votes
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SafePay hidden fees
April 18, 2018

I added funds to my cash account, then when I needed to withdraw, they charged me a 3.5% fee. It's called a "cash account" as if it was a cash account and since I deposited the full amount, I should be able to withdraw the full amount, just like a real cash account. Not happy.

Date of experience: April 18, 2018
Mexico
1 review
10 helpful votes
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I had a perfectly normal profile, with my cv, services and everything, I had a new client, I invoiced, client paid perfectly and when I tried withdrawaing my money into PayPal, Guru cancelled the transfer and locked the withdrawal option, I can nolonger withdraw my money! Horrible, horrible horrible platform, stay away!

Date of experience: April 5, 2018
Florida
4 reviews
8 helpful votes
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Disappointing
March 20, 2018

This site is a U.S. base site but the job market is set for overseas employment in terms of projects. Projects here are around a few hundred dollars. So qualified U.S. contractors cont work on this platform. The customer service is - Meh. Searching for a job here is not good. You can itemize what you're looking for. You just have to do a general search, then filter the penny contracts hoping to find a job. If there is a good paying job it is littered with overseas unqualified applicants. There are many better sites out there.

Date of experience: March 20, 2018
Belarus
1 review
11 helpful votes
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I have never written a website review before but gurus service shocked me.

Here its my first and the only experience with this website. I was hired for a project. I completed it within two days, and the employer payed right away. Then I tried to transfer the money from the guru platform to my credit card, but the transaction failed. I got an email from some Sara saying there was a procedure of checking some information, she was going to get back to me in a couple of days. Then in a couple of days Ive got an email saying they took the money I earned from me, and sent it back to my employer. When I started to ask questions trying to figure out why did it happen, those Sara told there was nothing she could help me with. I completed the project, the employer transferred the money, but guru.com decided not to transfer it to me, and just scammed me. In addition to that they blocked the employers account despite he provided all the necessary data.

Thats not it. My employer tried to recover his account in order to pay me via their platform, and continue hiring freelancers on guru. He was edchanging emails with guru, but looks like they couldnt fix it. After all of that long story he offered to pay me via direct money transfer.

Thats not it yet. In a day or so I got an email from the same Sara saying my employer stated he payed outside the platform, and that was a violation of their terms of use. I clearly understand that, BUT there was no intense to violate their terms. That all happened on guru. Coms fault. The employer provided the required data, he tried to transfer the money, but guru didnt accept his data, blocked his account, took money from me, and refused to assist: Sorry, there is nothing we can help you with - were their words. So Sara told if I violate the terms once again they were going to block my account. I was really shocked by that undeserved threat, and told her the whole story was gurus fault - both of the parties (me and employer) were willing to make the payment via gurus platform. You know what happened next? They blocked my account without even noticing me.

Resume: you should be very careful if you want to work with guru. Com. According to the earlier feedbacks Im not the first one who was scammed by them.

Date of experience: February 27, 2018
California
1 review
2 helpful votes
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Poor user experience
January 11, 2018

Although the concept makes sense, the user experience on this platform is extremely poor and not very well thought out. The solution that's being solved is smart, but the construct and built of this design is too complicated to use - would not recommend the use of this site.

Date of experience: January 11, 2018
Illinois
1 review
4 helpful votes
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Scammed by Paul 879
December 23, 2017

His Skype is paul. Ricky 81, feel free to message him and generally scold him. Put about 8-9 hours of writing into projects and articles of his (for really, really good pay) only for him to ghost on me and not pay. Just messaged guru but I don't see how they could help. But hey, at least I'm not that person that wrote a 40,000 word book (!) for a client only for them to ghost. Wow.

Date of experience: December 23, 2017
Singapore
1 review
1 helpful vote
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GREAT!
November 30, 2017

Awesome Result and full of reliable and skillful developers.
Upwork and Freelancer is getting worse than Guru.com
Nowadays many skillful developers are coming in.

Date of experience: November 29, 2017
Uzbekistan
1 review
2 helpful votes
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Just read Fatima A's review, and she is totally right. I went through the same experience. I also wrote more than 30 articles for Joan Kimberly (sype id: Joan. Kimberly4), and she dissappeared. Guru.com is the worst place to look for a job. I feel cheated, and really dissappointed that I was so naive

Date of experience: November 24, 2017
Pakistan
1 review
10 helpful votes
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Unsafe
November 7, 2017

I wrote 50+ articles for a client, and when it was time for my weekly payment I never received it. The client was Joan Kimberly with Skype name: Joan. Kimberly4 from Sarasota United States. I'm never going to be using Guru.com ever again. Highly unreliable and unsafe

Date of experience: November 7, 2017
Michigan
1 review
8 helpful votes
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Many clients take work without paying for it and Guru.com does NOT help at all. I am a professional writer and technical consultant and feel a responsibility to warn others about the site.

I wrote a 42,000 word book for a client, Rebecca Farlene on guru.com. She took my work without paying and the site was less than helpful. Do not waste your time or effort on Guru.com. Besides facilitating theft of intellectual property, they are rude and disgraceful.

The client stole my work and the site does NOT care at all.

Date of experience: October 14, 2017
Canada
1 review
5 helpful votes
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I got scammed
September 20, 2017

Sadly I hired someone on this site to do my website.
He seemed competent in his description. After our initial contact, he asked for the first half of the money right up front, so I gave it.
After almost 3 months of not hearing much from him, he told me the website was done and to send him extra money for him to upload it, so I did, but it turned out that he never finished the site and the unfinished file he was trying to upload was not even uploaded properly. He demanded more money to feel motivated and finish the job. After days of stressing, I managed to get some of my money back, but I lost most of it. I would not recommend this site.

Date of experience: September 20, 2017
New York
1 review
13 helpful votes
Follow Melanie S.
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If you're looking to make money as a freelance writer, don't work here. They allow ads for less than minimum wage, which may appeal to people in India, BUT IS ILLEGAL in the United States. They do not care if you get screwed by scammers. Claim they need proof and say they will never take responsibility. This site and others like it need to be shut down. The owners should be prosecuted. DO NOT SIGN UP HERE. You've been warned.

Date of experience: August 11, 2017
Texas
3 reviews
23 helpful votes
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Un-Safe Pay is unsafe
August 7, 2017

First of all the tiny bit of good. Guru seems to do some quality control on their job posters. Most jobs are legit from decent people.

Then the bad. The escrow system allows you to automatically bill your client without providing any results. All the money is instantly funneled offshore despite their lies about being located in Philly or NY. You add those two details together and you get a scam site. Where most freelance sites like to scam the contractor Guru goes after it's clients.

Date of experience: August 7, 2017
Michigan
7 reviews
22 helpful votes
Follow Adrastia V.
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I was going to give them my credit card information just to get the bit of data I wanted, and then if the membership fee was high later I would simply cancel. Your explanation of how guru.com works was illuminating. I looked at many reviews, some of them very enthusiastic and some very negative... when I read your particular comments I felt that I understood why this is happening. The negative reviews and the positive reviews confused me at first, and your analysis helped me to decide not to involve myself or give them money. Their materials said that I would have a "trial membership" which would cost $1.00. It was very helpful to know that the "membership" puts you in for more charges through "Automatic continuation". The lines of communication are not clear. I don't know the original intent of the founder of this site, the intent may have been benign or not... but I do know that I don't want to get involved in the struggles others have gone through. Obviously the company wanted to get my credit card information at the very beginning. So when you give them your information thinking that they are going to charge "only $1.00" and then you can "easily cancel", it appears from these comments that once they have your information they could even keep it forever if they so choose. That results in having your information out there and possibly having it hacked. I've heard of so many companies having to write apology letters to customers informing them that the site was hacked and there is no way to prevent your information being used in what-all. They often don't find out who the hackers were. I am so glad that I have been reading reviews and have not given this company my digits. I did give them my email address but no financial information. It appears that to use this site "safely" one must really know what they are dealing with and be prepared for an unnecessary struggle over money... well, that just doesn't fit with me. So I won't "join" this enterprise. There are quite a few positive reviews here of this freelance company and also quite a few negative reviews; but knowing what happened to those who participated (and how the site works) helped me make my decision not to give them my information. Well-written review and very helpful. I am grateful for the reviews, this one actually explained why this site is having problems, along with giving them a low rating. That brought me out of the "it's only $1.00" funk that had been causing me to consider putting in my credit card number. That "only $1.00" tactic is used by many companies. I didn't know that they were also a "job-finding site" and knowing that changes my feelings about the site and the people behind it. I'm not the sort of person who would want to get involved in this, haggling to get your money back, I would have gotten very upset if that happened to me. So I was assessing the risk by coming here and based on what I saw I decided not to take the risk of giving them my financial information. The Internet is a wild, wild place and it helps to see what others have experienced before participating is such a business relationship. They are not just selling information that a person desires and then you get the specific information you wanted, pay $1.00 and then you leave and there is no problem... because the site is set up to get that financial information first. It's a bad business model, with contracted employees who may or may not complete the task honestly and fairly. Some employees may not really know what they are trying to do and may react unprofessionally I hate that. I hate trying to get results if the people involved are not proven to be honest, reliable, and informed. This would have been a terrible choice for someone like me. Your very clear review helped me pull myself out of the attitude that "it's only $1.00" (I was in a trance) and make an informed decision. Thank you so very much!

Date of experience: July 19, 2017
Louisiana
1 review
12 helpful votes
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I use contractors on many sites. One of my long term contractors wanted to move to Guru. I jumped through their hoops, paid the contractor and then got an email demanding voided checks and copies of statements. When I refused, as everyone should since the statements contain IDEAL data for hijacking a bank account, my account was closed and the freelancer got his money pulled back.

AVOID AT ALL COSTS!

Date of experience: July 11, 2017
Kenya
3 reviews
14 helpful votes
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This is probably the worst freelancing site you will ever come across. The number of incompetent freelancers is extremely high. After selecting someone to work with, they demand 50% of the payment and once you pay they disappear completely even for users with multiple good reviews(suspicious). When you contact site admin, they tell you they cant do anything about it. Just avoid them completely. Its a scam.

Date of experience: July 6, 2017
California
1 review
3 helpful votes
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Bit surpised from all the negative comments. My expirence with Guru is a 5 stars experience from finding jobs to clients who actually respond. Here is the best features compared to other similar websites:
- you can see who is applying for the job
- you can see who got selected for the job - very informative
- you can send questions about the job to clients without applying.
- less commission!
- blocking power for feedback

Date of experience: July 3, 2017