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General Supplies Inc. Reviews Summary
General Supplies Inc. has a rating of 4.4 stars from 1,093 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with General Supplies Inc. most frequently mention timely manner, best price and easy order. General Supplies Inc. ranks 2nd among HVAC sites.
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Would be nice to know where with out having to search. I trust a site much more when a phone and address are somewhere on every page. Even when just a commerce site with no store.
Parts arrived quickly, and everything was packed well. Thank you!
Fast and simple
Everything has been fine so far
Everything was as promised. I was very satisfied. Great service. Thank you.
Thank you, our heater fixed and running.
Parts I needed at great prices, convenient and easy to use ordering WELL DONE
None
The furnace module I received was just as depicted online. Great on-time service.
Very impressed with the service provided by GSI Store. I was kept informed about the status of the order throughout the process. Pricing was very reasonable. The item arrived in perfect condition and was well packaged. Item works as expected. Cant ask for more than that!
Thanks
Excellent prices, found exactly what I was looking for, replacement part works great, highly recommend others to get what they need here.
Great experience
Good service
1st time buyer thank you. This part was half the cost of the oem part i needed. A little research saved me some money and u guys had the part. Super service and great shipping thanks again.
Smooth ordering and fast delivery.
Better to ship with some else then USPS! It took a week longer then stated delivery date. USPS lost it some where in shipping it!
The 9999.00 is a it concerning for shipping cost
Ordering was easy. I was not thrilled with the lack of providing a tracking number. While the item was sent quickly I was unable to pinpoint when it would be delivered via any tracking number. As a result I missed UPS several times as they did not leave the product or a note. Had the tracking been provided I could have had the item days sooner. The site stated that I should ask for postal mail if the rate for shipping was high. They charged me $28 shipping on an 11 pound package from IL to TN. When asked they said it was not cheaper to go by mail. This was a blatant lie. Checking the post office online rates the cost for priority mail was around $9. The regional C flat rate could have fit two of my product and it was only $11. They simply didn't care or try not to waste my money on shipping UPS (resulting in delivery delays and extra cost). They need to get their act together with the shipping thing. As far as I'm concerned even considering handling costs they owe me at least $15 for not checking or being good stewards with my shipping money.
From the business
GSIstore is an online store operated by General Supplies Inc. to serve our internet customers. General Supplies Inc. starts its operation in 2005 from its mother company which has been in business since 1992. Located in City of Industry, California, we provide our customers quality products with very reasonable price and great personal attentions. As a small business, we understand each customer is just as important and we look forward to helping you solve your HVACR problems. We are also experts on locating hard to find parts that no one seems to want to help you with. Whatever your HVACR need is, let us know we'll do our best to help.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members