General Supplies Inc.

Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of General Supplies Inc.

General Supplies Inc.

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate General Supplies Inc.?
grey stargrey stargrey stargrey stargrey star

General Supplies Inc. Reviews Summary

General Supplies Inc. has a rating of 4.4 stars from 1,093 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with General Supplies Inc. most frequently mention timely manner, best price and easy order. General Supplies Inc. ranks 2nd among HVAC sites.

service
2
value
2
shipping
2
returns
1
quality
2
This company does not typically respond to reviews

Instant Feedback

8,121 reviews

We monitor reviews for authenticity

John R.
0 reviews
0 helpful votes
Follow John R.
Unfollow John R.
Share Review
Report Review

Item was received quickly and no problems with it, able to track the shipping, all went great, thank you!

Date of experience: December 27, 2015
Sherman P.
0 reviews
0 helpful votes
Follow Sherman P.
Unfollow Sherman P.
Share Review
Report Review

Wish you could ship USPS for these small items. UPS charge of $13.23 is high for $6.40 item.
Above line was added when order was placed. When I received shipping conformation i noticed that the order did ship by USPS not UPS as stated on order form as the only option available. This is the reason I gave you a 4 overall rating.

Date of experience: December 26, 2015
Dennis K.
0 reviews
0 helpful votes
Follow Dennis K.
Unfollow Dennis K.
Share Review
Report Review

Fast & easy
December 26, 2015

Fast & easy

Date of experience: December 26, 2015
Lucien B.
0 reviews
0 helpful votes
Follow Lucien B.
Unfollow Lucien B.
Share Review
Report Review

Easy, best price found, shipping charge reasonable
December 23, 2015

Easy, best price found, shipping charge reasonable

Date of experience: December 22, 2015
Ronald M.
0 reviews
0 helpful votes
Follow Ronald M.
Unfollow Ronald M.
Share Review
Report Review

Great way to get my parts
December 22, 2015

Great way to get my parts

Date of experience: December 22, 2015
Jonathan S.
0 reviews
0 helpful votes
Follow Jonathan S.
Unfollow Jonathan S.
Share Review
Report Review

Shipment was quick and the part was perfect
December 22, 2015

Shipment was quick and the part was perfect.

Date of experience: December 22, 2015
Gary B.
0 reviews
0 helpful votes
Follow Gary B.
Unfollow Gary B.
Share Review
Report Review

This is my first time using your service
December 21, 2015

This is my first time using your service. If my package comes on time, I will definitely use you again.

Date of experience: December 21, 2015
Joe Z.
0 reviews
0 helpful votes
Follow Joe Z.
Unfollow Joe Z.
Share Review
Report Review

A OK
December 21, 2015

A OK. As Described.

Date of experience: December 20, 2015
Randy T.
0 reviews
0 helpful votes
Follow Randy T.
Unfollow Randy T.
Share Review
Report Review

Excellent Customer Service, 50% off of Retail and Fast Shipping on the Trane OEM Part, Thank You GSI.

Date of experience: December 19, 2015
Michael R.
0 reviews
0 helpful votes
Follow Michael R.
Unfollow Michael R.
Share Review
Report Review

Worked just fine
December 19, 2015

Worked just fine

Date of experience: December 19, 2015
Janet S.
0 reviews
0 helpful votes
Follow Janet S.
Unfollow Janet S.
Share Review
Report Review

Absolutely perfect
December 18, 2015

Absolutely perfect. Very satisfied!

Date of experience: December 18, 2015
kevin U.
0 reviews
0 helpful votes
Follow kevin U.
Unfollow kevin U.
Share Review
Report Review

.
December 14, 2015

.

Date of experience: December 14, 2015
Philip U.
0 reviews
0 helpful votes
Follow Philip U.
Unfollow Philip U.
Share Review
Report Review

Score for price is not a direct reflection of satisfaction with gsistore - but it is an honest answer to the question. I think this product is way over-priced for what it is - Same at every retailer and in fact gsishop was the cheapest I found - hence 3 stars instead of 2

Date of experience: December 11, 2015
William R.
0 reviews
0 helpful votes
Follow William R.
Unfollow William R.
Share Review
Report Review

Xgvbnvcbncv
December 10, 2015

Xgvbnvcbncv

Date of experience: December 9, 2015
Kurt N.
0 reviews
0 helpful votes
Follow Kurt N.
Unfollow Kurt N.
Share Review
Report Review

It was just so so
December 9, 2015

It was just so so. Not a modern site. $12 for a $6 shipping box from USPS was too high in my opinion. Pick the items, Print label, pack. 5 min Max... $6 for 5 min. Are you paying them $70 hr / $140K per year? Sounds like a good job. Have a nice day

Date of experience: December 9, 2015
Matthew G.
0 reviews
0 helpful votes
Follow Matthew G.
Unfollow Matthew G.
Share Review
Report Review

I had a question about a part
December 9, 2015

I had a question about a part. Lawrence returned my call promptly and answered all my questions. Great customer service. Thanks.

Date of experience: December 8, 2015
Darren L.
0 reviews
0 helpful votes
Follow Darren L.
Unfollow Darren L.
Share Review
Report Review

Easy and straight forward purchase
December 8, 2015

Easy and straight forward purchase. Very satisfied!

Date of experience: December 7, 2015
Lily K.
0 reviews
0 helpful votes
Follow Lily K.
Unfollow Lily K.
Share Review
Report Review

Thank you for your service
December 7, 2015

Thank you for your service.

Date of experience: December 7, 2015
Curtis F.
0 reviews
0 helpful votes
Follow Curtis F.
Unfollow Curtis F.
Share Review
Report Review

Good so far
December 6, 2015

Good so far. Everything arrived on time. Good quality items.

Date of experience: December 6, 2015
bill b.
0 reviews
0 helpful votes
Follow bill b.
Unfollow bill b.
Share Review
Report Review

Great site easy and fast
November 29, 2015

Great site easy and fast

Date of experience: November 29, 2015

From the business

GSIstore is an online store operated by General Supplies Inc. to serve our internet customers. General Supplies Inc. starts its operation in 2005 from its mother company which has been in business since 1992. Located in City of Industry, California, we provide our customers quality products with very reasonable price and great personal attentions. As a small business, we understand each customer is just as important and we look forward to helping you solve your HVACR problems. We are also experts on locating hard to find parts that no one seems to want to help you with. Whatever your HVACR need is, let us know we'll do our best to help.


gsistore.com
HACIENDA HTS, California, United States