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General Supplies Inc. Reviews Summary
General Supplies Inc. has a rating of 4.4 stars from 1,093 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with General Supplies Inc. most frequently mention timely manner, best price and easy order. General Supplies Inc. ranks 2nd among HVAC sites.
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Quick n easy, fast shipping
So very easy. Thank you. Hopefully it will be the right part.
Easy to locate parts.
Fast delivery and exactly what I ordered
Very good service I recommend doing business with them
Part was out of stock when ordered. Customer Service agent contacted me directly to let me know and provided ETA. Part was dropped ship. Merchant is fast and responsive. Their supplier can't keep up with demand so no fault of the seller.
Found what I needed very quickly. An option to print order would help
The part came quickly, even though there was a bit of a back order. The motor was the exact part and fit. A ver happy customer here. THANK YOU!
Lawrence responded very quickly to my email inquiry. Motor was shipped same day when my order was very close to cut off time, which was much appreciated as I would have had to go without AC for a very hot weekend if you hadn't. Love the prompt emails of package status too. Maybe your site should have suggested to buy a new capacitor, as I was told by my friend they should be changed together and they are usually sold together? When I called to ask what color the wires were (one looked purply brown and needed to know if it was brown or purple) I was told he couldn't tell me because I wasn't a contractor, a little rediculous since I bought it. He also didn't ask if I was or was not a contractor, did he just assume I wasn't because I am female? I was able to install it just fine regardless and AC has been working great since.
The site made it quick and easy to obtain the needed parts.
Fast easy to use
Fast delivery, as advertised
Needed a thermal fuse for bathroom in-wall heater. They had the exact part at a good price. Got it in two days (Saturday delivery no less). Fixed the heater. Wife is happy again. What else could you ask for. Thanks guys!
Good product and fast shipping.
I'm very pleased with my experience with GSI from the ease of navigation of the website, the product price and quality and the shipping speed. I would definitely recommend you to all my friends and family.
Great service, fast delivery
The ordering and check out process was easy and very secure.
All good. No issues
So far so good.havnt got part yet so well see.got the control board but no adaptor plate or had to do some rewiring good thing i have 36 years pf experience because there was no wiring diagram with new control.but it worked just fine after a few modifications.
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From the business
GSIstore is an online store operated by General Supplies Inc. to serve our internet customers. General Supplies Inc. starts its operation in 2005 from its mother company which has been in business since 1992. Located in City of Industry, California, we provide our customers quality products with very reasonable price and great personal attentions. As a small business, we understand each customer is just as important and we look forward to helping you solve your HVACR problems. We are also experts on locating hard to find parts that no one seems to want to help you with. Whatever your HVACR need is, let us know we'll do our best to help.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members