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GS-JJ

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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GS-JJ Reviews Summary

GS-JJ has a rating of 4.4 stars from 295 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GS-JJ most frequently mention customer service, great quality and final product. GS-JJ ranks 8th among Personalized Gifts sites.

service
80
value
79
shipping
76
returns
26
quality
77

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Texas
1 review
0 helpful votes
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Great Product
March 23, 2023

Rep was great and the pins I've ordered were good quality.

Date of experience: March 22, 2023
Washington
1 review
0 helpful votes
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Very responsive customer service. Helped make some changes after the first proof, which turned out great! Excellent quality and price. I even received it a week before the promised shipping date.

Date of experience: March 21, 2023
Massachusetts
1 review
0 helpful votes
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Helpful
March 21, 2023

I was in constant contact with our Rep. She was super helpful in answering my questions and sending me proofs of our pin. They came individually bagged for ease of giving - I would recommend them! Producing the pin and shipping was quite fast.

Date of experience: March 21, 2023
Nevada
1 review
0 helpful votes
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Beautifully Done
March 21, 2023

I will be reordering very soon...These are absolutely amazing

Date of experience: March 20, 2023
Texas
1 review
0 helpful votes
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Great product and awesome service.
March 20, 2023

My experience was great from start to finish. The design was flawless and we received our Challenge Coins quickly. We love the way they turned out. Will definitely use GS-JJ again when we are ready for a new coin!

Date of experience: March 20, 2023
California
1 review
0 helpful votes
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Disappointing Product
March 19, 2023

Customer service was great, with quick replies constantly. However, one of the patches we ordered was not symmetrically shaped, and the center piece of our patch was visibly uncentered. Not what we wanted to receive and surely not what we were expecting.

Date of experience: March 19, 2023
California
1 review
0 helpful votes
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Wonderful!
March 19, 2023

GS-JJ is so professional, helpful and efficient. For anyone looking to order baseball pins, this is the place! Thank you, Ella for your help!

Date of experience: March 19, 2023
California
1 review
0 helpful votes
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Best Pins and Service!
March 15, 2023

The experience and ordering process were amazing. This is the second time I have ordered with Ella at GS-JJ and I will continue to be a returning customer. Ella made the process so simple and easy, the pins also arrived on time and were great quality. Thank you very much for a great experience and a great product.

Date of experience: March 15, 2023
Texas
1 review
0 helpful votes
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Great product!
March 15, 2023

It came in a timely manner and the patches honestly couldn't have came out better!

Date of experience: March 15, 2023
Michigan
1 review
0 helpful votes
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PVC custom patches
March 13, 2023

Customer service was very helpful, very good competitive prices, and very high quality patches

Date of experience: March 13, 2023
California
1 review
0 helpful votes
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Pins looked lovely!
March 11, 2023

We are very happy with the pins! They came out really nicely and were a big hit with our crew.

Date of experience: March 11, 2023
Kansas
1 review
0 helpful votes
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Good stuff!
March 11, 2023

Client service was great. Production time turned out less than anticipated. Pricing is very competitive. Shipping out of China was surprisingly fast. The product is nice looking, and meets all expectations.

Date of experience: March 11, 2023
California
1 review
0 helpful votes
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Best pins!
March 11, 2023

I have been ordering from Lucy at GSJJ for many years and she is so helpful and communicative, the pin quality is always great and they're always on time.

Date of experience: March 11, 2023
Canada
1 review
0 helpful votes
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Great service, great quality
March 11, 2023

The process moved quickly and smoothly. From beginning to end, I was kept up-to-date with progress and photos to ensure what I got was what I expected. I would definitely order again.

Date of experience: March 11, 2023
Canada
1 review
0 helpful votes
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The pins are great quality and the turnover and shipping to Canada were really quick!

Date of experience: March 11, 2023
Canada
1 review
0 helpful votes
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Great product
March 10, 2023

Considering that this was my first time ordering a custom pin and I am unfamiliar with the terminology, the product turned out great and is of high quality! Thank you for your help and for the great pins!

Date of experience: March 10, 2023
California
1 review
0 helpful votes
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Pin
March 9, 2023

Wonderful experience. Highly recommended. The staff was able to refine my design and many request on changes. They made the pin look exactly as I wanted. Thank you!

Date of experience: March 9, 2023
California
1 review
0 helpful votes
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Cathy is the best!
March 9, 2023

Cathy is a quick responder to the emails and the requests.

Date of experience: March 8, 2023
Minnesota
1 review
0 helpful votes
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Very responsive!
March 8, 2023

Great customer service and very responsive. Will order again in the future.

Date of experience: March 8, 2023
Virginia
1 review
0 helpful votes
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Great pins!
March 7, 2023

Everything from design to shipping was perfect. They were able to do everything I requested and it didn't take a lot of time. Even shipping came faster than expected! Would definitely get my pins designed from GS JJ again.

Date of experience: March 7, 2023

From the business

GS-JJ e-commerce website is our latest venture in our effort to offer our quality products and service directly to Designer and end users.

U.S.A.: Los Angeles Office address: 20829 Valley Blvd. Walnut, CA 91789
Canada: Vancouver Office address: 5280 Oakmount Crescent, Ste 402, Burnaby, BC V5H 4S1

GS-JJ is affiliated to one of the largest manufacturers of promotional gifts merchandise in China, whose mission is offer their customers the best quality products at highly competitive prices and on-time delivery!
We have been in the manufacturing of promotional gifts merchandise for over 20 years! We wholesale direct to some of the biggest distributors, franchise operators, and high-end customers in America and around the world! We work hard everyday to be the best in the industry! We have become actively involved in web commerce by joining promotional products industry associations, such as ASI, SAGE, PPAI, and ARA. We are proud to say within a few years of becoming a member of these asso...


gs-jj.com
Walnut, California