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GreatMats

4.4

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GreatMats Reviews Summary

GreatMats has a rating of 4.4 stars from 1,326 reviews, indicating that most customers are generally satisfied with their purchases. GreatMats ranks 1st among Fitness Equipment sites.

service
6
value
7
shipping
7
returns
3
quality
7

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3,534 reviews

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Diane C.
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VERY QUICK and EASY to order!
October 19, 2016

VERY QUICK and EASY to order! I love it - it doesn't slide, is very padded - and it arrived in 3 days! I got to choose pink, my favorite color! The padding is good for working out, so I don't hurt myself. LOVE IT!

Date of experience: October 19, 2016
STaylor Y.
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Easy to review product
October 9, 2016

Easy to review product. Helpful videos. Plus a calculator to help you gauge how many tiles you may need! Once I received the product it was a breeze to install and the final product looked great.

Date of experience: October 9, 2016
George M.
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Easy and plenty of information to made a decision.

Date of experience: October 8, 2016
Perriee W.
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Great
October 4, 2016

Great. Love the floor now.

Date of experience: October 4, 2016
Katrina R.
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Two of the mats were delivered damaged
October 3, 2016

Two of the mats were delivered damaged. Not from the shipping but it looks like from the manufacturing or the packaging. I took pictures and will send them to Joanne a great mars

Date of experience: October 3, 2016
keith m.
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I ordered these mats last minute ( procrastination
September 30, 2016

I ordered these mats last minute ( procrastination

Date of experience: September 29, 2016
Jane W.
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Website was easy to use
September 27, 2016

Website was easy to use. One suggestion, let he buyer know the quantity available before entering all credit card info.

Date of experience: September 27, 2016
Julia S.
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Great experience with express checkout
September 27, 2016

Great experience with express checkout.

Date of experience: September 26, 2016
Peter S.
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I commend you for having an easy to navigate website and fantastic efficiency in shipping. I ordered on a weekend, and still had my mats early on Wednesday - that's pretty impressive.

Your product is clean, professional looking, and the puzzle style mats I purchased go together very well.

My disappointment comes with the confusion that I have only now discovered upon delivery. I bought the "Home MMA BJJ 1-5/8 Inch" mats... I laid them on top of my existing carpet-padding & carpet. And the mat surface is MUCH HARDER than the carpet! I specifically chose them because, according to the page:

Home MMA mats are an excellent choice for ground grappling technique practice and full on takedowns. They are designed specifically for the grappling arts: Judo, Jiu Jitsu and MMA for home users.

Sure, I see that there is a "Grappling 1-5/8" mat that may have been softer (judging now solely on price). Imagine though, that you see something for "full on takedowns" and compare it to something that doesn't say that at all. There's no way this mat lives up to the advertising.

I know there's a refund opportunity... but I've paid shipping, would have to pay shipping again, and would have a 20% restocking fee... I can't justify spending like that... and now that I've taken the edges off to assemble them and tried rolling around on them to convince myself they're ok, I wonder if they'd now be "used" anyways.

I should have just spent more money and just purchased the same thing I had in my professional dojo in Los Angeles: polyethelene foam rolls (which I had purchased from Norberts). Instead, I tried this for my home training, and regret it.

I do feel like I was misled, and know better now. It seems like I was expecting more than I was paying for - and ended up with less than I had to start with. That's what's disappointing.

Date of experience: September 26, 2016
Amy M.
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Although it wasn't apparent at time of check out that the item was actually in stock and would get here on time, it did indeed get here quickly (faster than expected) and in great condition. Thanks for being reliable and new good vendor.

Date of experience: September 26, 2016
Jeffrey W.
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Ease of use and good product selection
September 23, 2016

Ease of use and good product selection

Date of experience: September 23, 2016
Michael M.
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Very easy
September 19, 2016

Very easy

Date of experience: September 19, 2016
Jack C.
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2nd time ordering from Greatmats, easy and quick AWESOME QUALITY

Date of experience: September 16, 2016
Chuck O.
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Easy to order but shipping seems quite expensive
September 15, 2016

Easy to order but shipping seems quite expensive.

Date of experience: September 15, 2016
Sharon C.
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So far so good
September 12, 2016

So far so good

Date of experience: September 12, 2016
C D.
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Great product
September 10, 2016

Great product - we put it in our basement storage/workout room and it really brightens up the room..

Date of experience: September 10, 2016
simia h.
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Very easy and affordable!
September 10, 2016

Very easy and affordable!

Date of experience: September 9, 2016
Michael S.
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Customer service was helpful answering all my questions. Online ordering fast and simple. Was able to order what I needed saving $$ compared to package purchase at big box stores. Order delivered days earlier than predicted. Easy to install

Date of experience: September 8, 2016
Heidi T.
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Would prefer a better edit feature, just a bit clunky compared to other sites.

Date of experience: September 7, 2016
Bryan M.
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Great price
September 6, 2016

Great price. Great phone customer service.

Date of experience: September 6, 2016