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GreatMats

4.4

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GreatMats Reviews Summary

GreatMats has a rating of 4.4 stars from 1,326 reviews, indicating that most customers are generally satisfied with their purchases. GreatMats ranks 1st among Fitness Equipment sites.

service
6
value
7
shipping
7
returns
3
quality
7

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3,534 reviews

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Jeremy C.
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0 helpful votes
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Word up
September 12, 2017

Word up.

Date of experience: September 12, 2017
KC Y.
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The color I wanted was out of stock
September 10, 2017

The color I wanted was out of stock. The driver couldn't make it up our narrow and bumpy street, and my husband had to meet him at a different location the next day. The driver was rude and didn't help my husband load the mats into our van...instead, he dumped them on the ground and drove away.

Date of experience: September 10, 2017
Craig P.
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Easy to use product search and ordering process
September 8, 2017

Easy to use product search and ordering process.

Date of experience: September 8, 2017
Ken E.
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The shopping experience was good (however, feedback thing at the end is kind of annoying). The item shipped quickly (note: I chose an in-stock item for this reason) and I received it right on time. I actually didn't expect the delivery until end of day but it was at the door by 10am. I only had it about a week but use it daily and the mat seems great (hence the name, I suppose): high quality, no complaints, just what I wanted/expected. For nearly the same price as competitor's product (caveat: to be fair, I'm comparing greatmats.com sale price to a full price), this mat has a thicker vinyl layer so expect it will hold up significantly better.

Date of experience: September 8, 2017
Shirley F.
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Good selections of product
September 6, 2017

Good selections of product. Easy to order on site/prices better than local store.
Anxious to receive product!

Date of experience: September 5, 2017
John S.
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Does not tell me the size?
September 3, 2017

Does not tell me the size? At checkout. Kinda silly.

Date of experience: September 2, 2017
Robert C.
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Quick and easy found exactly what I wanted
September 2, 2017

Quick and easy found exactly what I wanted

Date of experience: September 1, 2017
Roberta C.
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Very helpful ordering and answering questions!
August 30, 2017

Very helpful ordering and answering questions!

Date of experience: August 30, 2017
Theresa R.
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It was a bit hard to search for what I was looking for on the site. I wish I could of entered in carpet tile 2 x 2 originally on your site and it would come up WITH ALL of the products only that you sell like that. Plus the pricing was a bit hard to understand at first and one seemed quite outrageous in price. Other than that, customer service was GREAT and I appreciated their email and emails to me!

Date of experience: August 29, 2017
Sassan P.
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Quick checkout
August 29, 2017

Quick checkout

Date of experience: August 29, 2017
Lori W.
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Didn't have the exact amounts of each color that I wanted

Date of experience: August 28, 2017
Lois T.
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Quick, easy, no issues
August 25, 2017

Quick, easy, no issues. Highly recommend Greatmats.

Date of experience: August 25, 2017
James H.
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Very easy site to use/did not recommend edges though

Date of experience: August 23, 2017
JAMES H.
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Great, so far!
August 23, 2017

Great, so far!

Date of experience: August 23, 2017
Lynnsie G.
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Lots of great product information, thank you!
August 23, 2017

Lots of great product information, thank you! Detailed reviews and great prices.

Date of experience: August 22, 2017
Antonio Q.
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Ordered on line after watching product videos and reading customer reviews. Product was received promptly. I am happy with the quality and feel it was a great purchase.

Date of experience: August 21, 2017
Kelly Y.
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Great
August 20, 2017

Great

Date of experience: August 20, 2017
Chris W.
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Great email response from live representatives
August 18, 2017

Great email response from live representatives. Mobile access needs work.

Date of experience: August 18, 2017
Heather F.
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Really disappointed that there no trim/borders to finish out the area of mats.

Date of experience: August 17, 2017
Brandi S.
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Easy ordering
August 17, 2017

Easy ordering

Date of experience: August 17, 2017