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GreatMats

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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GreatMats Reviews Summary

GreatMats has a rating of 4.4 stars from 1,326 reviews, indicating that most customers are generally satisfied with their purchases. GreatMats ranks 1st among Fitness Equipment sites.

service
6
value
7
shipping
7
returns
3
quality
7

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3,534 reviews

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Connie V.
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Great product
December 18, 2017

Great product. High quality, easy to install. Online calculator overestimated what I need by being too literal and I had to redo by hand.

Date of experience: December 18, 2017
Tammy M.
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Good service
December 18, 2017

Good service

Date of experience: December 18, 2017
Brian G.
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Good
December 17, 2017

Good

Date of experience: December 17, 2017
DENNIS G.
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Customer Service was great on the phone
December 17, 2017

Customer Service was great on the phone.

Date of experience: December 17, 2017
Donna P.
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Exactly what I wanted
December 17, 2017

Exactly what I wanted. Once I received the correct mat I was very happy with the purchase! Customer service was great at correcting my order and I received it the next day! Thank you Greatmats!

Date of experience: December 16, 2017
Dave Z.
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Easy to install
December 15, 2017

Easy to install

Date of experience: December 15, 2017
james e.
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Easy to order
December 14, 2017

Easy to order. After i received the order, i Menards put them on sale for half that price.

Date of experience: December 14, 2017
Kirk W.
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Easy ordering process, easy install process, opened the mats and rolled them out...instant gym floor!

Date of experience: December 14, 2017
Pamela O.
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Could not order as much as ineeded
December 14, 2017

Could not order as much as ineeded

Date of experience: December 14, 2017
Karen S.
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Wow, just Wow!
December 13, 2017

Wow, just Wow! I am extremely impressed with Greatmats customer service! I ordered FlexEdges, which are Borders for CarpetFlex and TileFlex Floor Tiles. Unknown to Greatmats, I had ordered my CarpetFlex Tiles from another company (hindsight being 20/20). The day after I ordered the Borders, I received a very nice email from Heather, a representative of Greatmats, questioning whether I really wanted to order these Borders, as they will only work for CarpetFlex or TileFlex Tiles. Greatmats did not have a record of me purchasing these tiles from them and was concerned I may be ordering the wrong product. I was stunned at their gracious proactiveness in trying to help prevent me from making a mistake. After my response to their email confirming that I wanted the borders, they shipped the product the next day.

Date of experience: December 13, 2017
Mom M.
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Bought these for gymnastics!
December 13, 2017

Bought these for gymnastics! Love them

Date of experience: December 13, 2017
Edward S.
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Easy Order
December 11, 2017

Easy Order

Date of experience: December 11, 2017
Mary G.
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Good
December 11, 2017

Good

Date of experience: December 10, 2017
Jim R.
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Easy to use website
December 10, 2017

Easy to use website. Packaged nicely. Delivered on time.

Date of experience: December 10, 2017
Greg D.
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My 3rd time ordering from Greatmats
December 9, 2017

My 3rd time ordering from Greatmats. Quality product and would recommend for children flooring...

Date of experience: December 8, 2017
Rich D.
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This company gets a perfect score from me!
December 9, 2017

This company gets a perfect score from me! They were the best priced on the entire internet. My order was shipped promptly. The easy of installation was amazing. The in home gym looks amazing. The wife is one happy woman!

Date of experience: December 8, 2017
Shawn B.
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So far great prices and easy website to use
December 8, 2017

So far great prices and easy website to use

Date of experience: December 8, 2017
Dolores P.
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Wish you had a cyber Monday coupon
December 8, 2017

Wish you had a cyber Monday coupon.

Date of experience: December 7, 2017
Mike W.
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Great experience so far
December 7, 2017

Great experience so far. I was sent 2 samples to help me decide which mat I wanted. They came several days sooner then expected. Hopefully my order will come just as fast.

The mats arrived fast as hoped and they are great. They set up easy and should work just fine. Great experience. Thank you Greatmats!

Date of experience: December 6, 2017
Chris B.
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I've ordered from Great mats before
December 7, 2017

I've ordered from Great mats before. The mats are high quality and delivered on time.

Date of experience: December 6, 2017