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GreatMats

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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GreatMats Reviews Summary

GreatMats has a rating of 4.4 stars from 1,326 reviews, indicating that most customers are generally satisfied with their purchases. GreatMats ranks 1st among Fitness Equipment sites.

service
6
value
7
shipping
7
returns
3
quality
7

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3,534 reviews

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Roger G.
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A better description/explanation of what Shore Hardness is between Shore A and Shore C, and how they compare. I found a chart on line that was helpful, but took some time to figure out what product to buy.

Date of experience: January 26, 2018
Kathleen C.
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Pages are slow to load and you cannot edit quantity from the checkout page

Date of experience: January 26, 2018
Anna H.
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Allot of options to solve my needs
January 26, 2018

Allot of options to solve my needs.

Date of experience: January 25, 2018
Thomas B.
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Great customer support and advice!
January 25, 2018

Great customer support and advice!

Date of experience: January 25, 2018
Ron L.
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Very easy and straight forward ordering process
January 25, 2018

Very easy and straight forward ordering process.

I have not installed the tile yet but am confident it will work well

Date of experience: January 24, 2018
David C.
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Great price and easy to order
January 23, 2018

Great price and easy to order

Date of experience: January 23, 2018
Cindy D.
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The website is easy to use
January 23, 2018

The website is easy to use. My orders have all been delivered within the time stated. The floor tiles are exactly what we needed for our basement floor.

Date of experience: January 22, 2018
Brenda A.
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So far very easy and informative
January 23, 2018

So far very easy and informative.

Date of experience: January 22, 2018
Birgit W.
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Everything was great, but FedEx did not deliver when they said would. Our contractor had to pick up the product at the FedEx hub.

Date of experience: January 18, 2018
DANIEL C.
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Website is easy to navigate and checkout was a breeze.

Date of experience: January 18, 2018
Camille S.
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Shipping day and time not at all clear and was an inconvenience.

Date of experience: January 16, 2018
Lilian M.
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Very Helpful.happy with the product
January 17, 2018

Very Helpful.happy with the product

Date of experience: January 16, 2018
Kirk W.
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Fast easy to install
January 15, 2018

Fast easy to install

Date of experience: January 14, 2018
Jan V.
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Love your product
January 13, 2018

Love your product. Easy to order and quick delivery.

Date of experience: January 12, 2018
Donna C.
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Great, nice choice of colors
January 12, 2018

Great, nice choice of colors

Date of experience: January 11, 2018
Michelle P.
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Thanks for the samples
January 11, 2018

Thanks for the samples. They really helped me solidify my decision. Super easy ordering process. Installation was a breeze. Mats look and work great.

Date of experience: January 11, 2018
Dan W.
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They arrived very quickly and were very easy to install. The only VERY minor complaint would be that the top texture of some of the tiles were different (less "pebbley"). Other than that. No complaints. Everything was very easy, from selection, to ordering to installing.

Date of experience: January 11, 2018
Tammy T.
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Very easy
January 10, 2018

Very easy. Loved pics and info and reviews! But once we started to install the carpet foam mats with the woodgrain foam mats at the doors they would not interlock. This was very disappointing. So now we have to try and make it work out by cutting the foam mats. Love the carpet mats. I wish in the description for the wood grain it would have said that they won't go with the others and that it will wear and tear quicker. Thanks

Date of experience: January 10, 2018
Rob J.
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Easy to find products and checkout
January 9, 2018

Easy to find products and checkout. The mats appear to be good quality and are working out great.

Date of experience: January 9, 2018
Jeremy H.
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The process of purchasing items was quick and user-friendly even on a smart phone.

Date of experience: January 2, 2018