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Graze

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Graze Reviews Summary

Graze has a rating of 3.6 stars from 3,005 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Graze most frequently mention healthy snacks, customer service and snack box. Graze ranks 2nd among Meal Delivery sites.

service
237
value
250
shipping
242
quality
249

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North Carolina
1 review
0 helpful votes
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Love the bars
September 17, 2016

Good variety. Would like more bars, those are the best

Graze attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 14, 2016
Michigan
1 review
0 helpful votes
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Great
September 16, 2016

I have like everything I have received in my Graze box and look forward to seeing what comes each time. It's almost like getting a birthday gift each time

Date of experience: September 14, 2016
Nebraska
1 review
0 helpful votes
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Love My Monthly Box
September 16, 2016

Look forward to my box every month! Love most of the snacks and I can always change up my favourites and interests as they add new items or as I try them. I not only recommend the subscription with graze, I have two who I've referred. Great company!

Date of experience: September 14, 2016
New Jersey
1 review
0 helpful votes
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I love Graze!
September 16, 2016

Graze is a great snack delivery service. The snacks are different each time and the company sends only what you like. It allows me to grab something on the go or easily get a healthy snack for my children. It also makes portion control easier since each snack is individually packaged.
My only complaint is that $11.99 per week is slightly pricey. It breaks down to about $1.50 per snack (including shipping). But I am saving time and gas by not having to drive to the store!

Date of experience: September 14, 2016
Alabama
1 review
0 helpful votes
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I absolutely love my Graze boxes. My kids say it's like Christmas when we open it and taste all we got!

Date of experience: September 14, 2016
Georgia
1 review
0 helpful votes
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Convenient
September 16, 2016

I have enjoyed having Graze. The snacks come automatically each week to work so I have portioned sized snacks for the day. They are tasty and it is fun having the variety. The website is easy to navigate to mark which snacks I prefer and which I do not like for future orders.

Date of experience: September 14, 2016
New Jersey
1 review
0 helpful votes
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Nice variety
September 16, 2016

I enjoy the variety. My last shipment was 4 days later then what it had been. I did receive it.

Date of experience: September 14, 2016
California
1 review
0 helpful votes
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Delicious snacks and a great experience
September 16, 2016

I love the easiness of finding food and the deliciousness of the snacks!

Date of experience: September 14, 2016
Minnesota
1 review
0 helpful votes
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Love the Variety
September 16, 2016

I take my lunch three days a week and I get so tired of the same snacks all of the time. So I joined Graze. I really look forward to my box full of surprise snacks every 2-3 weeks. I also love the fact I can speed up or snooze my delivery depending on my schedule.

Date of experience: September 14, 2016
Texas
1 review
0 helpful votes
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Phenomenal Service
September 16, 2016

Literally the best snack service. I highly recommend. Fresh and delicious snacks.

Date of experience: September 13, 2016
California
1 review
1 helpful vote
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Keeping the vending machine away!
September 15, 2016

I decided to try Graze because my desk at work is within 20 feet of our lunch room that has all the normally unhealthy candy, chocolate, cookies and chips along with very few unappetizing "healthy" granola bars. Since I've started I've been pleasantly enjoying really flavorful snacks with healthier options - including some small lunch like items. I'm feeling better and not hungry as well.
The website is awesome - clean simple and easy to navigate.
Thank You Graze!

Date of experience: September 13, 2016
Texas
1 review
0 helpful votes
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Worst company ever
September 15, 2016

They have charged me after telling me I never had an account with them. They take way too long to reply to emails. Honestly seems like I'm never going to get my money refunded.

Date of experience: September 13, 2016
California
1 review
0 helpful votes
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Great
September 15, 2016

I use them for gifts that I give my daughter and sister.
They are teachers and love them during snack time!

Date of experience: September 13, 2016
California
1 review
0 helpful votes
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Yummy
September 15, 2016

Snacks are tasty and healthy like the small portions.

Date of experience: September 13, 2016
California
2 reviews
5 helpful votes
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Love graze!
September 15, 2016

My family has been subscribing to graze for over a month. We really enjoy the variety and trying new snacks.

Date of experience: September 13, 2016
Texas
1 review
0 helpful votes
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My treats
September 14, 2016

I enjoy the boxes! I love trying new stuff but get disappointed when I see something is already had.

Date of experience: September 12, 2016
California
1 review
0 helpful votes
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Fun and tasty
September 14, 2016

I love getting packages in the mail, especially tasty, guilt-free snack packages.

Date of experience: September 12, 2016
District of Columbia
1 review
1 helpful vote
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Best idea I've seen in a long time!
September 14, 2016

Our son and daughter-in-law gave us a coupon to start this service - they liked it so much and thought we would as well - and they were right!
Great selections - and the fact you can tailor it to your likes is even better! Everything is healthy and in just the right size portions.
LOVE the popcorn - the little bags are just right for a quick snack.
Really like this - and I've passed on coupons to get other people turned on to this snack service as well -- hope they take advantage of this - you would be silly not to at least try it!

Date of experience: September 12, 2016
California
1 review
0 helpful votes
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Love snacking!
September 13, 2016

I look forward to receiving my custom boxes. Highlight of my week!

Date of experience: September 10, 2016
Florida
2 reviews
2 helpful votes
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Ok
September 11, 2016

Mostly tasty and presentable however shipment delays (received a week after debit if lucky)... don't feel it's worth $12 per weekly box.

Graze attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 9, 2016
Michelle V. — Graze Rep
over a year old

Hi Stephanie,

Thanks for sharing your thoughts about snacking with us!

As we are a subscription service, we start to prepare your upcoming box once a week, depending on where your box is being sent geographically. For this reason, we may take payment for your box up to a week in advance. We make mention of this in our FAQs. I'm sorry if you didn't see it.

You can read more about this by clicking the link below:

https://us.help.graze.com/customer/en_us/portal/articles/2078216-how-do-i-pay-

I can see that you mentioned you're currently receiving boxes on a weekly basis. We do offer biweekly and monthly delivery options, as well. If you'd like any assistance adjusting this, you can do so directly on your orders page or by dropping a line to the team at [email protected].

I hope this helps, but please don't hesitate to keep in touch if there's anything else I can do for you.

-the graze team