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Graze Reviews Summary
Graze has a rating of 3.6 stars from 3,005 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Graze most frequently mention healthy snacks, customer service and snack box. Graze ranks 2nd among Meal Delivery sites.
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I really enjoy the snacks I get and they're easy to take to classes and stuff so its convient and healthy, I just wish it wasn't so expensive
I got a coupon for a free box and decided to give them a try. I canceled the subscription as soon as the box arrived, however a week later another box showed up in the mail. I sent an inquiry to customer service and was told they had already sent the box out before I canceled (a week earlier). DO NOT try the free box unless you are willing to pay for more as they give you no time to try and decide whether or not to continue. Also, I was not a fan of any of the snack and the size was very small - definitely not worth the money. Very disappointed.
Really glad I tried this. I share these snacks with my kids and co workers. So far I have yet to find something I don't like. I like the variety that comes in the box, I can always find something to fit my mood.
I love the food, except the peanuts are a little soft. I love the variety of foods available. I wish there was some search capabilities: calories, a specific ingredient, etc. and I wish I could enter preferences: nothing with coconut, nothing over a certain amt of calories, etc. - perhaps a Profile of sorts.
Hi Kathy, thanks for your review! It's really great to hear you're enjoying the snacks, and I can certainly pass on your search suggestions for you.
Did you know that we have a food preferences page where you can let us know a little more about your tastes? You'll find this page here:
www.graze.com/us/account/food-preferences
Please do email [email protected] if you need any help with this at all :)
I love having these little snacks in my office desk, and I love the variety. I like that I have control over what I "trash" but also that they send things I may have otherwise not tried that ended up being a favorite. It gives me one less thing I have to pick up at the store and I'm less likely to oversnack just because I'm bored. The few times I've had issues (related to my shipment, not something Graze did), the customer service reps were nice, quick to respond, and went above and beyond to fix my problem (and then some).
Love all snacks that Ive reviewed so far. I also like the variety. I stopped buying snacks at the store. Those little packages of goodness are much healthier
I love the portion control items. Every flavor is unique and different. I look forward to trying them all when I receive my box. I am about to try the Apple Cinnamon Flapjack for my snack of the day before lunch. My so being a melinial is also hooked on the items I share for hi desk at work.
Like the variety, need improvement with shipping, a way to track the order to know when it's been shipped and when to expect the order. Also, would like to have some say in what goes into the order.
My entire family looks forward to our box every week. We havent received a single item that nobody liked. Most of the kids fight over who gets what.
When I get the munchies after dinner, one nutritious snack from Graze fulfills my snacking urge! Instead of eating half a bag of chips or a bowl of ice cream, I know I'm eating food that is healthy. I love that it comes via USPS & I don't even have to go out & shop.
All of the snacks are good. What I'm most impressed with is how timely all my shipments come in the mail. Its either they come on time or a day earlier than expected. I LOVE that.
Very pleased with the service & quality of the snacks. My husband & I are dieting and the snacks really help us curb our cravings for things we shouldn't choose!
I seen they had a free box to try so i ordered it and cancelled my subscription immediately. A week later i was billed so i went and cancelled again and when i told them they didn't acknowledge me. That wasn't the only problem. The snacks are tasteless and when they did have flavor they were disgusting. The size and amount of snacks you get isn't worth the money either.
Hi Josiah,
I'm really sorry to hear that you didn't enjoy the snacks, and that you received an unexpected box from us.
I'd like to take a look into this so I've sent you a PM on Sitejabber, asking for a little more information. If you could get back to my message, I should be able to resolve this for you!
Thanks in advance, and I'll look forward to hearing from you.
Great concept. Have recommended to several friends. Would like to have option of building my own box and to have an app for easier access on phone.
Hi Deborah,
It's great to hear that you're enjoying the snacks, and that you've even been spreading the word about graze!
We always love hearing ideas from our grazers, so I'll be sure to pass your suggestions along to the rest of the team for future consideration :)
Ive been happy with the products however, they are getting somewhat routine. When I look at the offers on your website their is significant variety. I would like to see some more of them in my basket.
Hi Carol,
Thanks for your review, it's really lovely to hear that you're happy with the snacks:)
We're big believers in variety, so please do email [email protected] and we'll gladly look into how we can shake your deliveries up a little!
I really love this whole idea. Its a very smart idea to get people snacking healthy and letting the us know whats actually out there in terms of healthy snacks. And bringing them to your doorstep is invaluable! No one buys snacks at the grocery store that they MIGHT enjoy! Right?!?
I really like graze but the size of the snacks you get are kinda disappointed they aren't very big... the boxes you get contain 8 credit card sized packages of different snacks. Also mostly the sweeter flavored snaxks are usually the ones that taste better and i would like them to have better tasting salty/savory snacks
I've found the Graze products to be convenient. I just keep in my bag, so I save time searching for a snack when I need one. I am satisfied with this company and the wonderful variety as well.
I love the tea and cookies the most. The tea is very good and I would love to get more. I wish you had snacks for bariatric operations. I will need to suspend for a while. The snacks are perfect for work.
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Hi Marcy, thanks for your review.
I'm really sorry if your second box was sent sooner than expected. It takes us up to a week to prepare and ship boxes, but we know lots of new grazers like to have some time to enjoy their sample box before receiving their first full box.
With this in mind, we offer a few different delivery schedules, including bi-weekly and monthly subscriptions. There's also the option to "snooze" deliveries for up to four weeks at a time, to allow flexibility between deliveries. I'm sorry if these options weren't clear enough at the time though, and appreciate your feedback about the experience you had.
If there's anything else we can help with at all, please do feel free to send our customer service team another email - we'll gladly lend a hand.