Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Graze has a rating of 3.6 stars from 3,005 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Graze most frequently mention healthy snacks, customer service and snack box. Graze ranks 2nd among Meal Delivery sites.
We monitor reviews for authenticity
Timely-snacks arrive as they say they will. The snacks are awesome!
It's fine so far, but I need them a little less often. The one I ate today was good but it was already out of date. Please send them less frequently. Thank you.
So far I have enjoyed/loved all the choices you have sent thus far.
I love the tasty and healthy options in my craze boxes. The portion sizes are pretty good and I like seeing if the snack is a good source of fiber, protein, vitamins, etc.
I love the variety of snacks that arrive every two weeks! There is something for every mood, craving, and snack time of the day. Graze is easy to use and give feedback to regarding the items received. I love it!
I dislike the contents and would like my account to be cancelled immediately.
I started my account with Graze as a trial through a Groupon purchase because the Groupon made the boxes a bit more affordable. I've enjoyed all of my snacks, and I really like the fact that you can rate how much you like (or don't like) the different snacks in order to make sure you are sent snacks that you will like. I did a trial at a different snack box vendor prior to this, and ended up receiving some snacks I didn't like at all, which was a disappointment considering I basically paid for something I didn't like. My experience with Graze has been great, and I found out firsthand that their customer service is excellent. The snacks are a little pricey, but they're tasty enough and healthy enough for me to consider them worth it (although I do appreciate the occasional discount codes and the referral program). I plan to continue purchasing snacks from Graze.
I have loved the first few snack boxes I have received! I'm working on eating healthy which has always been a challenge but with Graze I find that I'm craving healthier snack options. Recently I contacted their customer service to talk about wanting to get more snacks that I had not tried yet and I was impressed with their response. I would highly recommend trying Graze. You will likely become hooked like I have!
Its fun to get a packet of surprises for snacking that are also healthy! My 16 year old nabs everything if he gets to the box before me - I pretend to be mad
I absolutely love these little snacks! Some healthy, some sweet, some salty, some combinations of all! I love waiting for these boxes they are such great surprises. I also love that you can choose "like" "love" "trash" or "try." This is a wonderfully successful concept. I very much feel it is worth the 6 or so dollars a month. I also love the nutrition facts being provided.
Pretty good snacks. I don't like anything spicy "hot" and have gotten that a few times, but that's not your fault. I'm not sure I'm going to continue for very much longer.
What a great idea! Most of the snacks I've tried have been good-very good. The fudge bits get too hard. Love the dried fruit mixes. Had to cut back on the schedule as I wasn't getting through 8 snacks in a week.
Well I have enjoyed most of their snacks. It does seem to be a bit expensive for the amount received. Would be nice to have some of their "seasonal snacks" made available more than just during their "seasonal" time. Overall, the snacks are pretty good, nutritional, info is provided w/the selections which are helpful & I just wish there was more of the product for the price.
I love getting my Graze boxes! Every two weeks its like a surprise waiting at my door! For the most part I have enjoyed the snacks I have received! If your not digging one just sign in and let them know and you wont get it again!
I do enjoy getting a package each week! I like the idea of having 130 cal snack in one small container, there is no fear I will eat too much with my snack. The variety is awesome, however it is hard to rank the flavors when graze asks because often times I have not eaten that flavor yet. As enjoyable as it is, sometimes it is hard to keep up.
Convenient and delicious snacks delivered every month for a very low cost.
Love getting my box in the mail. The snacks are unique and just the right size portions. Great tasting and healthy choices.
For the most part I received great boxes! And found them super good and the perfect treat! They arrived very fast and I can't wait to continue getting awesome boxes! As a college student it's hard to find heathy options and these boxes are perfect!
Graze box has honestly made my family better snackers! This may sound negative at first, but it has truly made me a believer of your products. My husband has a hazelnut allergy (it isnt too severe) whenever he eats the actual nut, however he eats the jarred hazelnut spread by the spoonful and has no reaction. With just a single taste of your hazelnut spread, he immediately started itching. No worries though, he took some Benadryl and was fine! My point is, your snacks are of such a high quality that he had an allergic reaction from just one bite vs store bought spreads that are full of fillers and preservatives. Thank you for changing my family's outlook on snacking!
I was really excited about this in the beginning, but now the novelty has worn off. There have been a few great things, but there have also been several not so hot stuff. Overall, neat idea and I enjoy it. I've just learned that I need to be pickier about my ratings and when they arrive.
Answer: Yes they will and then it'll be next to impossible to get him to stop charging you'll have to report your card lost to the bank and get a new card
Answer: No give it a miss, you will spend much time trying to stop the payments, the so called free box is the carrot to tempt you it's far from free.
Answer: No its not safe to put in your credit card or bank info. Its very difficult to cancel the auto shipments
Answer: Don't just cancel, remove your payment method. I got charged after canceling. I canceled the day i received my trial box. They have no phone number to contact. Only email. After canceling, when i click manage frequency or pause boxes, it reloads the page, so i have now removed my card. These snacks are small and under 300 calories. Some only 100 calories. $14 for 8 snacks isn't a good deal and they expire pretty quickly. I wouldn't pay $1 per snack. Because i cancelled, i didn't even get to pick the snacks i unauthorized the charge for. Got two of the same crap beet snack sent. Will not be eating the coming box and expect a full refund and cancellation with cancellation email.
Answer: Hi Denise, What a great idea! Thanks for using our service this lovely way:) Snack preferences are entered when logged in, so if you provide your niece with the email and password combination you entered, that will grant her access to this. You could alternatively log in yourself and do this with her or on her behalf if you prefer. I'm sorry we don't have a more simple process for gift subscriptions just now. This is definitely something we'd love to work on in future, so that more and more folks can spread the love with graze! For now, I hope this does the trick for you both - and if you'd like any extra detail or assistance, just drop us an email at [email protected] :)
Answer: Hi Doll, we're sorry to hear that you're having some trouble cancelling your subscription. We don't require card details to be entered when going through the cancellation process. With this in mind, we recommend that you email us at [email protected], so we can lend a hand with this. Our team look forward to hearing from you.
Answer: Hi Janet, you can find full cancellation instructions here: https://us.help.graze.com/hc/en-us/articles/360000332497-how-do-I-cancel-my-ongoing-subscription- Alternatively, you can email our team at [email protected] and we'll cancel your subscription for you :)
Answer: Hi Esther, you can find full cancellation instructions here: https://uk.help.graze.com/hc/en-gb/articles/115000308849-how-do-I-cancel-deliveries-of-my-subscription-boxes- Alternatively, do feel free to email our team at [email protected] - we'd be happy to assist further :)
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account