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Grammarly

3.5

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Grammarly Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the effectiveness of its application in improving writing quality and enhancing productivity. Users appreciate its user-friendly features and the significant support it provides for both academic and professional writing. However, some concerns have been raised regarding limitations in functionality, such as word and card maximums, as well as issues with certain corrections that can feel counterproductive. Additionally, there are requests for better tutorials and customization options. Overall, while the service is valued for its utility, there is room for improvement in user experience and support resources.

This summary is generated by AI, based on text from customer reviews

service
212
value
139
quality
209
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Georgia
1 review
0 helpful votes
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Easy to use
November 20, 2021

Love the insight and feedback Grammarly provides. It's fun & easy to use!

Date of experience: November 20, 2021
Ohio
1 review
0 helpful votes
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Very nice feature
November 20, 2021

Very nice feature and very helpful when creating email and other stuff. Gives me hint on how the email sounds to recipients.

Date of experience: November 20, 2021
Philippines
1 review
0 helpful votes
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5 star
November 20, 2021

Very helpful well income by making emails. It will correct and make my grammar be excellent

Date of experience: November 20, 2021
India
1 review
0 helpful votes
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Very good experience
November 19, 2021

Great. Helps big time to correct mistakes and constructing right sentences

Date of experience: November 19, 2021
California
1 review
0 helpful votes
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It is very useful to have Grammarly in checking quick responses and not having to reread all the text to ensure that all grammar is correct. It is a useful tool.

Date of experience: November 18, 2021
Kansas
1 review
0 helpful votes
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It helps me with school
November 18, 2021

It helps me with school and it out spells in incorrect words

Date of experience: November 18, 2021
Pakistan
1 review
0 helpful votes
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Good
November 18, 2021

Acceptable experience up till now. There is always a room for improvement.

Date of experience: November 18, 2021
Pakistan
1 review
0 helpful votes
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My experience with Grammarly
November 18, 2021

The service provided by Grammarly is great, Helped me a lot. I am a student... Self-taught web developer... When providing services to international customers, a good impression is Inevitable. (Here I mean... written conversation with international customers)
For people whose mother language is not English. It becomes necessary to take a service like Grammarly, to improve written CONVERSATION. Better emails etc.
It corrects spells. Gives suggestions & even minor comma errors.
One feature of Grammarly is great...( The TONE DETECTOR) It's great to have an idea that how your words will sound to readers... It's great.

As it's a review, honestly speaking, it's not so mobile-friendly but it works great o the Desktop...

Date of experience: November 18, 2021
Saudi Arabia
1 review
0 helpful votes
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Helpful
November 18, 2021

Helpful in bussines emails and very fast but some times it stuck i dont know why but overall i will give 8 out of 10

Grammarly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 17, 2021
Anna Y. — Grammarly Rep
over a year old

Hello Abdulrhman,

Thank you for taking the time to write this and for pointing out this issue. We strive to give all of our customers a great experience, and we want to keep improving. Also, thank you for your kind words about Grammarly. Our team members love to hear that our users enjoy using our product.

As for the issue that you mentioned, please contact our customer support team by submitting a request at gram.ly/3zJAHbw and provide some more details about this so we can take a closer look.

Thanks again,
Grammarly support team

California
1 review
0 helpful votes
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Grammarly is AWESOME
November 18, 2021

I love all the words they correct and the emails they send. They include really cute GIFs in their emails too! It is even correcting my review right now!

Date of experience: November 17, 2021
Anna Y. — Grammarly Rep
over a year old

Hi Rebecca,

Thanks for your kind words!

We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!

Thanks again,
Grammarly support team

New Zealand
1 review
0 helpful votes
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Cayden
November 16, 2021

It's fantastic to use Grammarly on my schoolwork at home.

Date of experience: November 16, 2021
Canada
1 review
0 helpful votes
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Motivation
November 16, 2021

I love the email updates of how I've been doing. It's such a nice touch. Personally, I need to know how I'm doing so this is fantastic

Date of experience: November 16, 2021
Afghanistan
1 review
0 helpful votes
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I love it.
November 16, 2021

It is a beautiful tool for writing well. I am constantly using Grammerly and thank you for a wonderful service.

Date of experience: November 16, 2021
Nevada
1 review
0 helpful votes
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Great Product!
November 16, 2021

Thank you for Grammarly! It is a sterling product that lives up to its' hype!

Date of experience: November 16, 2021
Thailand
1 review
0 helpful votes
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It makes me more comfortable working in writing an email.

Date of experience: November 15, 2021
Georgia
1 review
0 helpful votes
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It helps
November 15, 2021

I am bad at spelling and grammar but Grammarly really helped with that.

Date of experience: November 15, 2021
Canada
1 review
0 helpful votes
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Grammarly Review
November 15, 2021

I use Grammarly a lot. For work and personally as a writer/novelist.

I also use other types of grammar software.

Even the free Grammarly software is useful. I've tried both Premium and Free.

Sometimes I don't always agree with the input. But they may be a personal preference.

Date of experience: November 15, 2021
Anna Y. — Grammarly Rep
over a year old

Hi Wendy,

We appreciate you taking the time to share your experience with us!

If you have any examples of suggestions you disagree with, could you please contact our customer support team by submitting a request at gram.ly/3zJAHbw?

We're always happy to investigate!

Thanks again,
Grammarly support team

France
1 review
1 helpful vote
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If you want to use this gadget for emails or very short documents, then I guess it is fine (if you are ready to pay 30$ per month). If you want to use it to write your thesis, don't do it. It starts lagging after 30 pages and you can even lose your work because of crashes. It is insanely slow for documents of more than 100 pages (1min per edit!). I contacted the support and they are completely aware of that. Still, they don't say it anywhere.

Please don't waste your money.

Grammarly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 15, 2021
Anna Y. — Grammarly Rep
over a year old

Hi,

Thank you for taking the time to leave us a review, and we’re sorry to hear about your experience. We care deeply about the satisfaction of our users, and we want to address any issues we can in order to improve.

We have reached out to you separately to gather more details. We look forward to speaking with you and putting things right.

Thanks again,
Grammarly support team

Philippines
1 review
0 helpful votes
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Great app
November 15, 2021

So helpful but a bit expensive. I'm using the free version on a daily basis since it's comes with an extension for browsers. However, I can't upgrade since it's expensive.

Date of experience: November 14, 2021
El Salvador
1 review
0 helpful votes
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Muy bonito
November 14, 2021

Fue muy entretenido me gusto mucho y lo usaria de nuevo

Date of experience: November 14, 2021

From the business

Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.


grammarly.com
Founded in 2008
San Francisco, CA, United States
+67
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