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The company enjoys a generally positive reputation, with customers frequently praising the effectiveness of its application in improving writing quality and enhancing productivity. Users appreciate its user-friendly features and the significant support it provides for both academic and professional writing. However, some concerns have been raised regarding limitations in functionality, such as word and card maximums, as well as issues with certain corrections that can feel counterproductive. Additionally, there are requests for better tutorials and customization options. Overall, while the service is valued for its utility, there is room for improvement in user experience and support resources.
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Love the insight and feedback Grammarly provides. It's fun & easy to use!
Very nice feature and very helpful when creating email and other stuff. Gives me hint on how the email sounds to recipients.
Great. Helps big time to correct mistakes and constructing right sentences
It is very useful to have Grammarly in checking quick responses and not having to reread all the text to ensure that all grammar is correct. It is a useful tool.
It helps me with school and it out spells in incorrect words
Acceptable experience up till now. There is always a room for improvement.
The service provided by Grammarly is great, Helped me a lot. I am a student... Self-taught web developer... When providing services to international customers, a good impression is Inevitable. (Here I mean... written conversation with international customers)
For people whose mother language is not English. It becomes necessary to take a service like Grammarly, to improve written CONVERSATION. Better emails etc.
It corrects spells. Gives suggestions & even minor comma errors.
One feature of Grammarly is great...( The TONE DETECTOR) It's great to have an idea that how your words will sound to readers... It's great.
As it's a review, honestly speaking, it's not so mobile-friendly but it works great o the Desktop...
Helpful in bussines emails and very fast but some times it stuck i dont know why but overall i will give 8 out of 10
I love all the words they correct and the emails they send. They include really cute GIFs in their emails too! It is even correcting my review right now!
Hi Rebecca,
Thanks for your kind words!
We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!
Thanks again,
Grammarly support team
I love the email updates of how I've been doing. It's such a nice touch. Personally, I need to know how I'm doing so this is fantastic
It is a beautiful tool for writing well. I am constantly using Grammerly and thank you for a wonderful service.
Thank you for Grammarly! It is a sterling product that lives up to its' hype!
It makes me more comfortable working in writing an email.
I use Grammarly a lot. For work and personally as a writer/novelist.
I also use other types of grammar software.
Even the free Grammarly software is useful. I've tried both Premium and Free.
Sometimes I don't always agree with the input. But they may be a personal preference.
Hi Wendy,
We appreciate you taking the time to share your experience with us!
If you have any examples of suggestions you disagree with, could you please contact our customer support team by submitting a request at gram.ly/3zJAHbw?
We're always happy to investigate!
Thanks again,
Grammarly support team
If you want to use this gadget for emails or very short documents, then I guess it is fine (if you are ready to pay 30$ per month). If you want to use it to write your thesis, don't do it. It starts lagging after 30 pages and you can even lose your work because of crashes. It is insanely slow for documents of more than 100 pages (1min per edit!). I contacted the support and they are completely aware of that. Still, they don't say it anywhere.
Please don't waste your money.
Hi,
Thank you for taking the time to leave us a review, and we’re sorry to hear about your experience. We care deeply about the satisfaction of our users, and we want to address any issues we can in order to improve.
We have reached out to you separately to gather more details. We look forward to speaking with you and putting things right.
Thanks again,
Grammarly support team
So helpful but a bit expensive. I'm using the free version on a daily basis since it's comes with an extension for browsers. However, I can't upgrade since it's expensive.
Fue muy entretenido me gusto mucho y lo usaria de nuevo
Answer: I agree with everyone else. I have been using grammarly for almost 2 years and I never had a problem with viruses or anything. It is a good product and well worth the investment.
Answer: Only for premium but everything else is free It's great!
Answer: Hi, Cath! We're sorry to hear about that. We care deeply about the satisfaction of our users, and we want to address any issues we can in order to improve. Could you please submit a support ticket via https://gram.ly/sitejabber so we can check on your request?
Answer: Make sure you have set it to your language, as the default is American English, and you may need to change it. If you don't need to, remember that you could have failed for other reasons (not enough information, too much information, using Grammarly as a tool that will get everything right etc.).
Answer: There is a limit, but I find that only a minor inconvenience. If the document goes over the size limit, just cut and paste the document by halves or thirds and run Grammarly checks on each part.
Answer: linguisoft.com - Gtrammarian PRO is a good one.
Answer: Hi, Aleksandra! We can't expect Grammarly to work effectively with song lyrics because grammar rules are often ignored altogether to add aesthetic elements to them. If you have any other questions, please contact us directly at http://gram.ly/3zJAHbw.
Answer: Hi, John! This shouldn't be happening, but if you are experiencing this issue, we suggest contacting our technical support team via: gram.ly/3zJAHbw. They can help you troubleshoot this issue. We hope this helps!
Answer: Hi, Anne! If you need to recover any of your recently deleted documents, contact our support team by submitting a ticket through this link: gram.ly/3zJAHbw. We might be able to recover them!
Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.


Hello Abdulrhman,
Thank you for taking the time to write this and for pointing out this issue. We strive to give all of our customers a great experience, and we want to keep improving. Also, thank you for your kind words about Grammarly. Our team members love to hear that our users enjoy using our product.
As for the issue that you mentioned, please contact our customer support team by submitting a request at gram.ly/3zJAHbw and provide some more details about this so we can take a closer look.
Thanks again,
Grammarly support team