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The company enjoys a generally positive reputation, with customers frequently praising the effectiveness of its application in improving writing quality and enhancing productivity. Users appreciate its user-friendly features and the significant support it provides for both academic and professional writing. However, some concerns have been raised regarding limitations in functionality, such as word and card maximums, as well as issues with certain corrections that can feel counterproductive. Additionally, there are requests for better tutorials and customization options. Overall, while the service is valued for its utility, there is room for improvement in user experience and support resources.
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Very effective and friendly to use
Active and punctual
Good for academic, does not make mistakes
I have used it to polish and improved my writing skills
This has been so helpful in my business to communicate professionalism to my clients.
Thank you,
CM
I had many assignment and this application was very helpful for me
I must it has been an amazing experience. And I would love to continue with it and would want to recommend the tool to others as well. It's a fantastic tool for people at corporate it for anyone who would like to apply it while writing
Grammarly works well and seamlessly. I even enjoy the weekly report they send via email.
I'm not a dummy, but as I'm typing in a hurry it corrects me as I go, it is a pretty neat tool. But it will work for the no-spelling dummies out there!
I think Grammarly is a great website. And I like that you can have a free account for it. But I hate that Grammarly isn't on everything that is google. Also, Grammarly should have their premium be free or get a free trial for Grammarly. So in my words, it is useful but needs a few things to be worked out.
Many years ago, I heard from one of your ads on social media that you offer a grammar service that is very effective for people who write constantly. I have used Grammarly for work and academic purposes, and I am thrilled to recommend it to anybody who writes professionally or recreationally. I have a personal and a business account.
Hi Oscar,
We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!
We will be sure to share this message with the rest of our team.
Thanks again,
Grammarly support team
Grammarly helps me write even right now
50 character limit
I am studying English (IELTS) and I found that application very useful for my study thanks to Grammarly
Hi Medhat,
Thanks for your kind words!
We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!
Thanks again,
Grammarly support team
I have been using Grammarly for several years, with the premium version. But in 2021 they made the conscious decision to stop supporting the Microsoft Word Add-In and to switch to a windows app that works externally. This has been clunky at best and IT DOES NOT PERFORM THE PLAGIARISM checks. You now need to paste 60 pages at a time into the browser to undertake a plagiarism check. Its too slow and definitely not what I paid a years subscription for. I tried to cancel because of the change and they were totally unhelpful. Time for a different approach!
EDIT: They tried to contact me to make it look like they still had the add-in but failed to properly acknowledge that the add-in says its unsupported, not being updated and has been discontinued per their support page. Either customer service are out of the loop or they just don't want to acknowledge that they've deleted a star product.
Hi Jessica,
Thank you for taking the time to leave us a review and for bringing this issue to our attention. We understand how inconvenient this may be for your writing.
We always appreciate hearing from our users because it helps us make our product better. We've shared your comments with our development team so that they can take them into account when making development plans for the future.
Please do not hesitate to contact us with any questions or concerns you might have. We are committed to making your experience with Grammarly pleasant and rewarding.
Thanks again,
Grammarly support team
Grammarly is great, but it can be annoying sometimes. I write in both French and English, and it tries to correct certain French words. I believe there should be an option for French. The premium suggestion are difficult to get rid of as well. But overall, Grammarly is very helpful.
Hi Maverick,
We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!
Recently, we introduced a change in the way the Grammarly browser extension works with non-English text.
However, if Grammarly still checks non-English text, you can deactivate it on websites where you normally type in any other language but English. If this option works for you, please check this article:
https://support.grammarly.com/hc/en-us/articles/115000091612
At this time, Grammarly analyzes only English spelling, grammar, punctuation, style. It's possible that someday we may expand into other languages, but we're focusing all our efforts on building product offerings that support anyone and everyone communicating in English.
Please continue to share your feedback with us as we listen and share all feedback with our team.
Thanks again,
Grammarly support team
Grammarly has really helped me. It corrects my Grammer mistakes and it can even tell you how your paragraph feels to other people! It's called tone detector. I suggest that you all download grammarly right now! It's helped my Test marks a lot! So...
Download Grammarly Today!
Helping you correct/connect
Hi Kenisha,
Thanks for your kind words!
We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!
Thanks again,
Grammarly support team
Grammarly helps with my college writing skills and I love how it works in all my courses.
Hi Wendell,
We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!
Grammarly support team
It sucks. Hgfgjghgfgxgcgvhbjhuythfcgvhbjhjoiuygftdgcgvbnklp; koiuytdfcvbnmkjhuygftgdxcvbnmjhg ghftvhfvhgfhtcdvhjgjcvmyjrchfmtvugmvjythjgbyufvucyrjfvgh
I am a former editor, so grammar means a lot, and with the fast pace of business grammarly really helps so I don't have to spend the time going back and proofreading.
Grammarly was a life-changer in terms of my writing life. Its suggestions on clarity are what constantly leave me in awe. It is such a wonderful and powerful tool for a writer. If as a writer, you are not using Grammarly, I wonder why.
Hi Emmanuel,
Thanks for your kind words!
We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!
Please continue to share your feedback with us as we listen and share all feedback with our team.
Thanks again,
Grammarly support team
I type fast and make mistakes. Grammarly picks out the errors
Answer: I agree with everyone else. I have been using grammarly for almost 2 years and I never had a problem with viruses or anything. It is a good product and well worth the investment.
Answer: Only for premium but everything else is free It's great!
Answer: Hi, Cath! We're sorry to hear about that. We care deeply about the satisfaction of our users, and we want to address any issues we can in order to improve. Could you please submit a support ticket via https://gram.ly/sitejabber so we can check on your request?
Answer: Make sure you have set it to your language, as the default is American English, and you may need to change it. If you don't need to, remember that you could have failed for other reasons (not enough information, too much information, using Grammarly as a tool that will get everything right etc.).
Answer: There is a limit, but I find that only a minor inconvenience. If the document goes over the size limit, just cut and paste the document by halves or thirds and run Grammarly checks on each part.
Answer: linguisoft.com - Gtrammarian PRO is a good one.
Answer: Hi, Aleksandra! We can't expect Grammarly to work effectively with song lyrics because grammar rules are often ignored altogether to add aesthetic elements to them. If you have any other questions, please contact us directly at http://gram.ly/3zJAHbw.
Answer: Hi, John! This shouldn't be happening, but if you are experiencing this issue, we suggest contacting our technical support team via: gram.ly/3zJAHbw. They can help you troubleshoot this issue. We hope this helps!
Answer: Hi, Anne! If you need to recover any of your recently deleted documents, contact our support team by submitting a ticket through this link: gram.ly/3zJAHbw. We might be able to recover them!
Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.


Hi Moses,
We are delighted to know that you have found Grammarly useful! We truly appreciate your time and note.
Thanks again,
Grammarly support team