Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently praising the effectiveness of its application in improving writing quality and enhancing productivity. Users appreciate its user-friendly features and the significant support it provides for both academic and professional writing. However, some concerns have been raised regarding limitations in functionality, such as word and card maximums, as well as issues with certain corrections that can feel counterproductive. Additionally, there are requests for better tutorials and customization options. Overall, while the service is valued for its utility, there is room for improvement in user experience and support resources.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I love grammarly. It's helped me tremendously at work and personally!
This app gives me the confidence I need to write professional letters, and emails and fills out forms. English is not my first language but I can communicate thought writing with no problem
Hi Ezequiel,
Thanks for your kind words!
We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!
Please continue to share your feedback with us as we listen and share all feedback with our team.
Thanks again,
Grammarly support team
I started using Grammarly last month, and I'm using it very well. But it's a little uncomfortable because there's a function that you can use only if you pay for it. It would be better if you could experience it for about 10 days before paying.
Usually, I tend to send a text message after re-reading and reading, it was my relative who is an active user of Grammarly who suggested I use it after seeing the lack of confidence I have. Now I don't even have to read it again because I am confident that there won't be any grammatical errors.
Thank you, Grammarly
I'm a writer by profession and Grammarly has had my backs in more scenarios than I can count. It makes writing fairly stress-free. I also look forward to the weekly analytics update to see how my writing has progressed week by week!
Hi Aafreen,
Thanks for your kind words!
We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!
Please continue to share your feedback with us as we listen and share all feedback with our team.
Thanks again,
Grammarly support team
I'm thoroughly enjoying It. It gives me more confidence to pen down my thoughts. Love Grammarly.
Grammarly really helps give a quick edit of my office emails, when I'm rushing to get through. Grammarly always catches little errors to make my writing much more polished.
Hi Laura,
We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!
Thanks,
Grammarly support team
Helped me not fail so many times. After I learned how awesome Grammarly is, I told all my friends about it and how to install it, and when they worried if it would be hard to get it I showed them how to do it and they all agreed how easy it is.
While your writing what is on your mind, Grammerly gives you the comfort level knowing it will identify areas that you need to go back and reconsider changing to make your document pop. It's also nice to get the weekly reviews with an overview of your writing styles and education on trended common errors made throughout the week. A very resourceful tool!
Hi Lynette,
Thank you so much for your positive feedback and for taking the time to post this review.
It's our users' feedback that allows us to constantly improve our product. We're so glad you're happy with it!
Please don't hesitate to continue sharing your feedback.
Thanks again,
Grammarly support team
When I need to make a lesson Memo for my online classes, Grammarly really helps me a lot!
Hi Erie,
We are delighted to know that you have found Grammarly useful! We truly appreciate your time and note.
Thanks,
Grammarly support team
While I like it in my cell, I can't get it to work on my laptop
Hi Deborah,
Thank you for taking the time to leave us a review, and for bringing this issue to our attention. We're sorry to hear things don't seem to be working properly. We care deeply about the satisfaction of our users, and we want to address any issues we can in order to improve.
We have reached out to you separately to gather more details, and in the meantime, we've shared your issue with our team.
We look forward to speaking with you directly and finding a resolution to your problem.
Thanks again,
Grammarly support team
It's nice to have something that helps out for free... with the option to upgrade!
I have found great satisfaction in the improved quality of work that I write, and love the edification I receive along the way!
Thank you, Grammarly for helping improve my writing at work. Your suggestions have greatly made a positive impact on how I come across to others.
It was been wonderful and helpful. I have been able to improve the way I quote my professional email. It is great how you get all the inputs at one place and need not to get any verification.
It is awesome seeing those corrections/suggestions coming in at the time we need them, as well as the weekly reports/metrics.
Answer: I agree with everyone else. I have been using grammarly for almost 2 years and I never had a problem with viruses or anything. It is a good product and well worth the investment.
Answer: Only for premium but everything else is free It's great!
Answer: Hi, Cath! We're sorry to hear about that. We care deeply about the satisfaction of our users, and we want to address any issues we can in order to improve. Could you please submit a support ticket via https://gram.ly/sitejabber so we can check on your request?
Answer: Make sure you have set it to your language, as the default is American English, and you may need to change it. If you don't need to, remember that you could have failed for other reasons (not enough information, too much information, using Grammarly as a tool that will get everything right etc.).
Answer: There is a limit, but I find that only a minor inconvenience. If the document goes over the size limit, just cut and paste the document by halves or thirds and run Grammarly checks on each part.
Answer: linguisoft.com - Gtrammarian PRO is a good one.
Answer: Hi, Aleksandra! We can't expect Grammarly to work effectively with song lyrics because grammar rules are often ignored altogether to add aesthetic elements to them. If you have any other questions, please contact us directly at http://gram.ly/3zJAHbw.
Answer: Hi, John! This shouldn't be happening, but if you are experiencing this issue, we suggest contacting our technical support team via: gram.ly/3zJAHbw. They can help you troubleshoot this issue. We hope this helps!
Answer: Hi, Anne! If you need to recover any of your recently deleted documents, contact our support team by submitting a ticket through this link: gram.ly/3zJAHbw. We might be able to recover them!
Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.


Hi Jennifer,
Thank you for taking the time to leave us a review!
Please continue to share your feedback with us. We love sharing it with our team!
Thanks again,
Grammarly support team