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Grammarly Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the effectiveness of its application in improving writing quality and enhancing productivity. Users appreciate its user-friendly features and the significant support it provides for both academic and professional writing. However, some concerns have been raised regarding limitations in functionality, such as word and card maximums, as well as issues with certain corrections that can feel counterproductive. Additionally, there are requests for better tutorials and customization options. Overall, while the service is valued for its utility, there is room for improvement in user experience and support resources.
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Okay, Your app is great and it helps me show that I can type better than I used to do. But why pay to get better help I guess make it for free, and yeah you might lose tons of money but people out there can't afford those things. Thank you
I love that not only are errors called to my attention, but the corrections are offered as well.
I bought grammarly for a year. I only had 1 year left of school. When the billing came around again they charged me. I couldn't afford it. I tried to dispute the charge. The royally destroyed me. I can't afford to buy food this month now because of this 200$ charge. Thank you Grammarly for nothing I thought you were suppose to help students.
Writing is my weakness but with grammarly I am empowered and feel confident to write letters.
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It is easy to use and it remembers the rules, the verbs time, and some other tips to write
It helps me with my writing because English is not my first language. It is my third language.
Grammarly makes suggestions in real-time which definitely cuts down my editing time!
Very efficient and useable too. I have enjoyed every bit of it all the way
It helped me tremendously write work emails, business reports, and even text messages. I have more confidence in all my writings, and Grammarly is one productive tool I cannot live without each day. I subscribed to the Premium membership, which is well worth the investment. Keep up all your great work.
Hi David,
Thanks for your kind words!
We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!
Please continue to share your feedback with us as we listen and share all feedback with our team.
Thanks again,
Grammarly support team
It was pretty nice and helped with some of my assignments at school
Hi Josiah,
Thank you for taking the time to leave us a review!
Please continue to share your feedback with us. We love to hear it!
Thanks again,
Grammarly support team
It really helps with school work. It makes writing papers
The team refunded me a membership renewal and made sure I was catered to. The platform itself is great. I recommend.
I bought the Premier version for 1 year. Good program but BEWARE. There is no subscription reminder provided by Grammarly as is common with other programs. I canceled the renewal on the first day after the new auto subscription took effect and it came to my attention, but monetary cancellation only takes effect at the end of the renewed year. And, so, I pay another $140 subscription fee I don't want with no refund recourse available. In my estimation this is an ill mannered way of squeezing more money out of customers. Providing top-notch support to customers insures loyalty, not such practice as this. I'm disappointed. You may have squeezed another $140 out of my pocket but I definitely would not go with the program again.
Update: in all fairness, after emailing Grammarly I was granted a full refund as a courtesy which is to their credit. However, such a situation can be easily avoided, making it easy for both parties if Grammarly would send out a renewal notification prior to the end of the current billing cycle to give a customer a heads-up to either renew or cancel.
Grammarly has been very useful and helpful. I cannot believe I have never used it before. Sometimes we do not agree but that is o. K. I like it a lot and glad I found out about it.
Hi Shelia,
Thanks for sharing your feedback with us. We especially love hearing that you are finding value in Grammarly Premium!
We strive to give our users a great experience, and it's our users' feedback that allows us to continuously evolve.
Thanks again,
Grammarly support team
It helped me a lot at work or in any other daily activities (texting email, reporting, chatting, etc)
From the business
Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Gavin,
Thank you for sharing your feedback with us, and we're sorry for this misunderstanding.
Allow us to clarify: Grammarly subscriptions automatically renew until they are canceled, and subscriptions that aren't canceled before the start of a new billing cycle will be charged for a new subscription period.
However, our support team has already refunded your payment (incident #3336642). The refund will appear on your credit card within the next 10 business days.
If you consider the matter resolved following the refund of your payment and feel that the current review is not an accurate reflection of your service experience, we'd appreciate it if you could update your review and change the rating.
Please feel free to contact us at gram.ly/3zJAHbw with any additional questions or concerns you may have.
Sincerely,
Grammarly support team