Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently praising the effectiveness of its application in improving writing quality and enhancing productivity. Users appreciate its user-friendly features and the significant support it provides for both academic and professional writing. However, some concerns have been raised regarding limitations in functionality, such as word and card maximums, as well as issues with certain corrections that can feel counterproductive. Additionally, there are requests for better tutorials and customization options. Overall, while the service is valued for its utility, there is room for improvement in user experience and support resources.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Download is easy and I use it all the time for everything. Love it!
Tenho usado sempre que preciso em média 3 a 4 dias na semana, fiquei muito feliz de encontra Grammarly.
I am currently a college student writing lots of papers, Grammarly has really helped improved my sentence structure and my writing in general
Still using the free version. Appreciate the fact that it gives you an option - add the adverb or not - some notes using slang/less formal 'English' is appropriate - other times no. Love that you can select to dismiss a suggested correction too. Easy and all SHOULD have it.
Ma donner une grande opportunité dans la rédaction des textes et je manipule le clavier sans penser trop aux erreurs.
La tache es confiée au grammrly.
Merci une autre fois
Since I started using Grammarly my writing has improved and I feel more confident sending business emails at work. I can't thank enough the support team behind the scene of this unique App. I recommended it to all my friends and colleague.
Very helpful for spellcheck and grammar especially for people who don't have the English language as their mother tongue.
I began to write an autobiographical book and in some sentences that seemed simple to me or that perhaps I had some doubts, grammarly immediately came to the rescue and thus managed to have a fairly good writing of what I am going to do.
Many thanks
Every time it changes something for me, it changes it back and forward like 3 times before stopping. SO irritating!
Sometimes when I'm doing something that I don't need Grammarly's help to do, it ends up popping up.
Hi Jaina,
We appreciate you taking the time to share your experience with us.
For cases when you don't need Grammarly's suggestions, we recommend turning Grammarly off temporarily. If you're using the browser extension, you can learn how here: https://gram.ly/3Kq6eVm. If you're using Grammarly for Windows and Mac, see here: https://gram.ly/3KOsqrc.
Grammarly Support team
I was pleasantly surprised to find out that I still had reasonable writing skills in me! I was given high percentages on grammar, vocabulary, and unusual words maybe even spelling! I was critiqued on things such as my use of commas and overuse of exclamation marks. I like the way it comes up in one's writing to remind you of commas and spelling.
I only have the free service but it alone has a great help in spelling, punctuation, and word order.
It is so easy to use. It corrects the many mistakes I make. English is a second language to me but it really helps me realise, that I still make plenty of grammar mistakes.
Whether writing a personal note, spelling a word correctly, using the correct form of a verb, this writing tool is a must for everyone who writes any type of document
It's always there when I needed it the most. Very useful
It was nice knowing I had the correct spelling and did not spell incorrectly.
We will look into this
It does great helping me but some times corrects me wrong
Hi Jaquevian,
Thank you so much for your positive feedback and for taking the time to post this review.
If there are cases, where you find Grammarly provides incorrect suggestions for words in your text, there are a couple of options to prevent suggestions. Firstly, you can use your personal dictionary to add common words. Here's how: https://gram.ly/cbbHWbj. You can also contact our team directly at http://gram.ly/3zJAHbw and request to add missing words in our dictionaries, and we'll have a team member take a closer look and improve our algorithms.
Please continue to share your feedback with us. We love sharing it with our team!
Thanks again,
Grammarly Support team
Grammarly helps clarify tone, something that I find hard to determine. It would be nice to get suggestions on how to easily change the tone.
Great at catching my spelling errors, my right hand is slightly faster than my left!
Answer: I agree with everyone else. I have been using grammarly for almost 2 years and I never had a problem with viruses or anything. It is a good product and well worth the investment.
Answer: Only for premium but everything else is free It's great!
Answer: Hi, Cath! We're sorry to hear about that. We care deeply about the satisfaction of our users, and we want to address any issues we can in order to improve. Could you please submit a support ticket via https://gram.ly/sitejabber so we can check on your request?
Answer: Make sure you have set it to your language, as the default is American English, and you may need to change it. If you don't need to, remember that you could have failed for other reasons (not enough information, too much information, using Grammarly as a tool that will get everything right etc.).
Answer: There is a limit, but I find that only a minor inconvenience. If the document goes over the size limit, just cut and paste the document by halves or thirds and run Grammarly checks on each part.
Answer: linguisoft.com - Gtrammarian PRO is a good one.
Answer: Hi, Aleksandra! We can't expect Grammarly to work effectively with song lyrics because grammar rules are often ignored altogether to add aesthetic elements to them. If you have any other questions, please contact us directly at http://gram.ly/3zJAHbw.
Answer: Hi, John! This shouldn't be happening, but if you are experiencing this issue, we suggest contacting our technical support team via: gram.ly/3zJAHbw. They can help you troubleshoot this issue. We hope this helps!
Answer: Hi, Anne! If you need to recover any of your recently deleted documents, contact our support team by submitting a ticket through this link: gram.ly/3zJAHbw. We might be able to recover them!
Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.


Hi,
Thank you for taking the time to leave us a review, and we're sorry to hear about your experience.
We've contacted you directly to get a better understanding of the issue and see how we can help, but unfortunately, we haven't heard back from you.
Please know that you're always welcome to contact us directly at gram.ly/3zJAHbw so that our support team can look into any issue that you've encountered.
We are committed to making your experience with Grammarly pleasant and rewarding.
Thanks again,
Grammarly Support team