Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Grammarly

Grammarly

3.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Grammarly?
grey stargrey stargrey stargrey stargrey star

Grammarly Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the effectiveness of its application in improving writing quality and enhancing productivity. Users appreciate its user-friendly features and the significant support it provides for both academic and professional writing. However, some concerns have been raised regarding limitations in functionality, such as word and card maximums, as well as issues with certain corrections that can feel counterproductive. Additionally, there are requests for better tutorials and customization options. Overall, while the service is valued for its utility, there is room for improvement in user experience and support resources.

This summary is generated by AI, based on text from customer reviews

service
212
value
139
quality
209
This company does not typically respond to reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Dawn Z.
Unfollow Dawn Z.
Share Review
Report Review

Grammarly Greatly Appreciated
January 13, 2023

Download is easy and I use it all the time for everything. Love it!

Date of experience: January 12, 2023
Brazil
1 review
0 helpful votes
Follow Fabiana O.
Unfollow Fabiana O.
Share Review
Report Review

Tenho usado sempre que preciso em média 3 a 4 dias na semana, fiquei muito feliz de encontra Grammarly.

Date of experience: January 12, 2023
Canada
1 review
0 helpful votes
Follow Joy O.
Unfollow Joy O.
Share Review
Report Review

I love this App!
January 12, 2023

I am currently a college student writing lots of papers, Grammarly has really helped improved my sentence structure and my writing in general

Date of experience: January 12, 2023
Rhode Island
1 review
0 helpful votes
Follow Elizabeth X.
Unfollow Elizabeth X.
Share Review
Report Review

Quick sanity check
January 12, 2023

Still using the free version. Appreciate the fact that it gives you an option - add the adverb or not - some notes using slang/less formal 'English' is appropriate - other times no. Love that you can select to dismiss a suggested correction too. Easy and all SHOULD have it.

Date of experience: January 12, 2023
Colombia
1 review
0 helpful votes
Follow Diana T.
Unfollow Diana T.
Share Review
Report Review

I love it
January 12, 2023

It is an excellent tool for my personal and professional life.

Date of experience: January 12, 2023
Morocco
1 review
0 helpful votes
Follow ALI D.
Unfollow ALI D.
Share Review
Report Review

Je suis tres satisfé des services
January 12, 2023

Ma donner une grande opportunité dans la rédaction des textes et je manipule le clavier sans penser trop aux erreurs.
La tache es confiée au grammrly.
Merci une autre fois

Date of experience: January 12, 2023
Canada
1 review
0 helpful votes
Follow Bella Z.
Unfollow Bella Z.
Share Review
Report Review

Best App Ever
January 11, 2023

Since I started using Grammarly my writing has improved and I feel more confident sending business emails at work. I can't thank enough the support team behind the scene of this unique App. I recommended it to all my friends and colleague.

Date of experience: January 11, 2023
GB
1 review
0 helpful votes
Follow Daniel O.
Unfollow Daniel O.
Share Review
Report Review

Great experience
January 11, 2023

Very helpful for spellcheck and grammar especially for people who don't have the English language as their mother tongue.

Date of experience: January 11, 2023
Colombia
1 review
0 helpful votes
Follow Gustav M.
Unfollow Gustav M.
Share Review
Report Review

I began to write an autobiographical book and in some sentences that seemed simple to me or that perhaps I had some doubts, grammarly immediately came to the rescue and thus managed to have a fairly good writing of what I am going to do.
Many thanks

Date of experience: January 10, 2023
California
1 review
0 helpful votes
Follow Anoymus P.
Unfollow Anoymus P.
Share Review
Report Review

Ok
February 9, 2023

Every time it changes something for me, it changes it back and forward like 3 times before stopping. SO irritating!

Grammarly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 10, 2023
Anna Y. Grammarly Rep
over a year old

Hi,

Thank you for taking the time to leave us a review, and we're sorry to hear about your experience.

We've contacted you directly to get a better understanding of the issue and see how we can help, but unfortunately, we haven't heard back from you.

Please know that you're always welcome to contact us directly at gram.ly/3zJAHbw so that our support team can look into any issue that you've encountered.

We are committed to making your experience with Grammarly pleasant and rewarding.

Thanks again,
Grammarly Support team

Wisconsin
1 review
0 helpful votes
Follow Jaina H.
Unfollow Jaina H.
Share Review
Report Review

Sometimes when I'm doing something that I don't need Grammarly's help to do, it ends up popping up.

Date of experience: January 9, 2023
Anna Y. Grammarly Rep
over a year old

Hi Jaina,

We appreciate you taking the time to share your experience with us.

For cases when you don't need Grammarly's suggestions, we recommend turning Grammarly off temporarily. If you're using the browser extension, you can learn how here: https://gram.ly/3Kq6eVm. If you're using Grammarly for Windows and Mac, see here: https://gram.ly/3KOsqrc.

Grammarly Support team

GB
2 reviews
0 helpful votes
Follow valentine H.
Unfollow valentine H.
Share Review
Report Review

Excellent tool for honest feedback
January 9, 2023

I was pleasantly surprised to find out that I still had reasonable writing skills in me! I was given high percentages on grammar, vocabulary, and unusual words maybe even spelling! I was critiqued on things such as my use of commas and overuse of exclamation marks. I like the way it comes up in one's writing to remind you of commas and spelling.

Date of experience: January 9, 2023
Tennessee
1 review
0 helpful votes
Follow Debra X.
Unfollow Debra X.
Share Review
Report Review

Great Help
January 9, 2023

I only have the free service but it alone has a great help in spelling, punctuation, and word order.

Date of experience: January 8, 2023
Canada
1 review
0 helpful votes
Follow Corbeau J.
Unfollow Corbeau J.
Share Review
Report Review

The best programm ever.
January 8, 2023

It is so easy to use. It corrects the many mistakes I make. English is a second language to me but it really helps me realise, that I still make plenty of grammar mistakes.

Date of experience: January 8, 2023
Tennessee
1 review
0 helpful votes
Follow JIm R.
Unfollow JIm R.
Share Review
Report Review

An Excellent Writing Tool
January 7, 2023

Whether writing a personal note, spelling a word correctly, using the correct form of a verb, this writing tool is a must for everyone who writes any type of document

Date of experience: January 7, 2023
Kuwait
1 review
0 helpful votes
Follow Shireen V.
Unfollow Shireen V.
Share Review
Report Review

Amazingly helpful
January 6, 2023

It's always there when I needed it the most. Very useful

Date of experience: January 6, 2023
India
1 review
0 helpful votes
Follow Altaf B.
Unfollow Altaf B.
Share Review
Report Review

Excellent
January 6, 2023

Grammarly has helped me improve my writing. Some small mistakes always happens when you write, grammarly comes in to save you.

Date of experience: January 6, 2023
Missouri
1 review
0 helpful votes
Follow Burke H.
Unfollow Burke H.
Share Review
Report Review

Really good corrections.
January 6, 2023

It was nice knowing I had the correct spelling and did not spell incorrectly.

Date of experience: January 6, 2023
Customer Service R. Grammarly Rep
over a year old

We will look into this

Alabama
1 review
0 helpful votes
Follow Jaquevian D.
Unfollow Jaquevian D.
Share Review
Report Review

It is great
January 5, 2023

It does great helping me but some times corrects me wrong

Date of experience: January 5, 2023
Anna Y. Grammarly Rep
over a year old

Hi Jaquevian,

Thank you so much for your positive feedback and for taking the time to post this review.

If there are cases, where you find Grammarly provides incorrect suggestions for words in your text, there are a couple of options to prevent suggestions. Firstly, you can use your personal dictionary to add common words. Here's how: https://gram.ly/cbbHWbj. You can also contact our team directly at http://gram.ly/3zJAHbw and request to add missing words in our dictionaries, and we'll have a team member take a closer look and improve our algorithms.

Please continue to share your feedback with us. We love sharing it with our team!

Thanks again,
Grammarly Support team

Canada
1 review
0 helpful votes
Follow Carrie Z.
Unfollow Carrie Z.
Share Review
Report Review

Very helpful
January 5, 2023

Grammarly helps clarify tone, something that I find hard to determine. It would be nice to get suggestions on how to easily change the tone.

Great at catching my spelling errors, my right hand is slightly faster than my left!

Date of experience: January 5, 2023

From the business

Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.


grammarly.com
Founded in 2008
San Francisco, CA, United States
+67
See all photos