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The company enjoys a generally positive reputation, with customers frequently praising the effectiveness of its application in improving writing quality and enhancing productivity. Users appreciate its user-friendly features and the significant support it provides for both academic and professional writing. However, some concerns have been raised regarding limitations in functionality, such as word and card maximums, as well as issues with certain corrections that can feel counterproductive. Additionally, there are requests for better tutorials and customization options. Overall, while the service is valued for its utility, there is room for improvement in user experience and support resources.
This summary is generated by AI, based on text from customer reviews
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I like the way it looks over my shoulder and provides corrections on the spot-keeps me honest and at times, provides a learning moment.
Grammarly is easy to use, offers great writing prompts for any kind of writing with customizable solutions to tailor your writing for a variety of audiences. Can highly recommend.
Happy all round with the service. I only joined in November and my writting quality has improved greatly.
It is an easy-to-use, reliable, and, most of all, a great product. It corrects me and provides good ideas.
I love grammarly, I have been using it for writing my emails. It is a very efficient program and I love how helpful it is. I dont know how to access AI filter, maybe im not smart or something but yeah😅
As I write on a daily basis I make many mistakes, some from hitting the wrong keys, but others are miswritten words. You guys are like having the two guys on my shoulders who tap and show me my mistakes
"I am very excited about using the Grammarly app and have been using it extensively."
Great, the only problem I'm having is that sometimes I can't see the icon in places that I know grammarly works. For example: slack/google docs/etc.
Also, it doesn't work in Coda so that's sad (I don't mind it that much though)
I had a few cases where I wanted it to rephrase something and it didn't change anything (I wrote the text as I was thinking about it and had some repetitive parts)
Hi Luis,
Thank you for taking the time to leave us a review.
Please know that you're always welcome to contact us directly at http://gram.ly/3zJAHbw so that our support team can look into any issue that you've experienced.
We are committed to making your experience with Grammarly pleasant and rewarding.
Thanks again,
Grammarly Support team
I am annoyed by the constant green icon in the way of what I am working on! And no, I am not going to upgrade this sentence, so you just have to understand English. I have no idea how to get rid of it, and I am cutting my costs right now, so I will not be upgrading at this time. I may cancel all together if you don't quit having flashy stuff all over. I need to be able to just have the beginner level for now. Thank you!
Hi Lindsay,
We apologize for the inconvenience caused! Our engineers are aware of this issue. Please rest assured they are working on it, but unfortunately, we do not have an ETA for a fix just yet.
In the meantime, we recommend using Grammarly for Windows and Mac—it offers a widget that you can move across your screen. This product offering works where you write, allowing you to always have access to Grammarly’s writing suggestions! Install it once on your device to easily move between apps, platforms, documents, and emails. You can find more information here: https://gram.ly/3qj0YLK
Please contact us with any questions or concerns you might have: http://gram.ly/3zJAHbw. We are committed to making your experience at Grammarly pleasant and rewarding.
Thanks again,
Grammarly Support team
When I am working with important documents it always helps me and makes me feel more confident.
My experience with Grammarly has been nothing short of exceptional. I can confidently say that this app is the best writing assistant I have consistently used. It has not only significantly improved the formality of the reports I send to others, but it has also elevated the quality of my writing to a level I never thought was possible. With its advanced features and unparalleled accuracy, Grammarly has undoubtedly become an indispensable tool for me. I highly recommend this app to anyone looking to enhance their writing skills and produce high-quality, polished work.
I don't know how I lived without this. It knows when to use a semicolon instead of a comma.
Hi Beth,
We’re sorry to hear about the issue that you've experienced. We care deeply about the satisfaction of our users, and we want to look into the issue you reported.
Could you please reach out at http://gram.ly/3zJAHbw so that we can gather more details and see what we can do to fix it?
We look forward to speaking with you directly and finding a resolution to your problem.
Thanks again,
Grammarly Support team
Four stars only cuz Grammarly works only in English. I regularly work in three languages: English, French, and Spanish. It's pretty good in English though. The green Grammarly symbol/link tends to frequently get in the way cuz it's always on top of everything else.
That's it, me think.
Hi Louis,
Thank you for taking the time to leave us a review and sharing your feedback.
Please note that Grammarly's primary focus is analyzing English writing. We know how helpful it would be to receive these suggestions in other languages, and it's a request our team is evaluating as we improve our product. We appreciate you sharing this request, and we'll be sure to pass it along.
We apologize for the inconvenience caused by the Grammarly icon appearing above your text! Our engineers are aware of this issue. Please rest assured they are working on it, but unfortunately, we do not have an ETA for a fix just yet.
In the meantime, we recommend using Grammarly for Windows and Mac—it offers a widget that you can move across your screen. This product offering works where you write, allowing you to always have access to Grammarly's writing suggestions! Install it once on your device to easily move between apps, platforms, documents, and emails. You can find more information here: https://gram.ly/3qj0YLK
Please contact us with any questions or concerns you might have: http://gram.ly/3zJAHbw. We are committed to making your experience at Grammarly pleasant and rewarding.
Thanks again,
Grammarly Support team
I love my experience with Grammarly. It gets 5 stars in my opinion. It is great for school purposes such as essays, paragraphs, tests, or books.
Answer: I agree with everyone else. I have been using grammarly for almost 2 years and I never had a problem with viruses or anything. It is a good product and well worth the investment.
Answer: Only for premium but everything else is free It's great!
Answer: Hi, Cath! We're sorry to hear about that. We care deeply about the satisfaction of our users, and we want to address any issues we can in order to improve. Could you please submit a support ticket via https://gram.ly/sitejabber so we can check on your request?
Answer: Make sure you have set it to your language, as the default is American English, and you may need to change it. If you don't need to, remember that you could have failed for other reasons (not enough information, too much information, using Grammarly as a tool that will get everything right etc.).
Answer: There is a limit, but I find that only a minor inconvenience. If the document goes over the size limit, just cut and paste the document by halves or thirds and run Grammarly checks on each part.
Answer: linguisoft.com - Gtrammarian PRO is a good one.
Answer: Hi, Aleksandra! We can't expect Grammarly to work effectively with song lyrics because grammar rules are often ignored altogether to add aesthetic elements to them. If you have any other questions, please contact us directly at http://gram.ly/3zJAHbw.
Answer: Hi, John! This shouldn't be happening, but if you are experiencing this issue, we suggest contacting our technical support team via: gram.ly/3zJAHbw. They can help you troubleshoot this issue. We hope this helps!
Answer: Hi, Anne! If you need to recover any of your recently deleted documents, contact our support team by submitting a ticket through this link: gram.ly/3zJAHbw. We might be able to recover them!
Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.


Hi Paisley,
Thanks for your kind words!
We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!
To find out more about Grammarly's generative AI features, please see this article in our blog: https://gram.ly/3LV4qoQ
Please also don't hesitate to contact us at http://gram.ly/3zJAHbw if you have any further questions or comments. We are always happy to assist!
Thanks again,
Grammarly Support team