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Grammarly

3.5

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Grammarly Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the effectiveness of its application in improving writing quality and enhancing productivity. Users appreciate its user-friendly features and the significant support it provides for both academic and professional writing. However, some concerns have been raised regarding limitations in functionality, such as word and card maximums, as well as issues with certain corrections that can feel counterproductive. Additionally, there are requests for better tutorials and customization options. Overall, while the service is valued for its utility, there is room for improvement in user experience and support resources.

This summary is generated by AI, based on text from customer reviews

service
212
value
139
quality
209
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Arizona
2 reviews
0 helpful votes
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Great backup for an aging typist1
September 4, 2021

Have been using it for several months and it has proven to be very helpful.

Date of experience: September 4, 2021
South Africa
1 review
0 helpful votes
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Where I encounter some glitches is when I am working on bigger documents, where it slows the system and often freezing documents.

Date of experience: September 3, 2021
Anna Y. — Grammarly Rep
over a year old

Hi Siyabu,

Thank you for taking the time to leave us a review, and for bringing this issue to our attention. We’re sorry to hear things don't seem to be working properly. We care deeply about the satisfaction of our users, and we want to address any issues we can in order to improve.

We have reached out to you separately to gather more details, and in the meantime, we’ve shared your issue with our team.

We look forward to speaking with you directly and finding a resolution to your problem.

Thanks again,
Grammarly support team

Australia
1 review
0 helpful votes
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Grammarly Review
September 4, 2021

It gives great feedback to help edit your work. My teacher even asked me what platform I was using and she said that it was great!

Date of experience: September 3, 2021
Illinois
1 review
0 helpful votes
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Liking Grammarly
September 3, 2021

Great every once in a while misses things but overall great

Date of experience: September 3, 2021
Anna Y. — Grammarly Rep
over a year old

Hi Angel,

Thank you for bringing this issue to our attention. We'd love to look into this.

Could you please contact our customer support team by submitting a request at gram.ly/3zJAHbw and provide the original sentence or paragraph where we might have missed a mistake?

Our grammarian staff will need specific examples in order to investigate the issue and implement a fix.

Thanks again,
Grammarly support team

Curacao
1 review
0 helpful votes
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My personal English coach
September 1, 2021

Excellent! Now I feel more confident when I am writing in English using Grammarly. Is like to have your English coach 24 hours with you. Amazing!

Date of experience: September 1, 2021
Nigeria
1 review
0 helpful votes
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Prompt correction.
September 1, 2021

Good and on time improvement, it bring correction online, so perfect.

Date of experience: September 1, 2021
South Africa
1 review
0 helpful votes
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Very helpful
September 1, 2021

Helps by correcting all the errors and help make understandable sentences.

Date of experience: September 1, 2021
Australia
1 review
0 helpful votes
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Good but not good
October 1, 2021

Hello! I love this app but i wish their was more free stuff because some can't afford it
Thank you!

Date of experience: August 31, 2021
Michigan
1 review
0 helpful votes
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Sales
August 31, 2021

We do lots of emailing, texting, and customer account updates. My grammar is been a sore spot for me and has caused public scrutiny. My emails were often times read out loud in meetings to exemplify how not to do it. I am very successful but this I did not need. Installed Grammarly just the simple addition and wow what a difference. Thank you it has made my life better.

Date of experience: August 31, 2021
GB
1 review
0 helpful votes
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Excellent grammarly
August 31, 2021

Very useful, helpful, and I'm grateful for Grammarly.

Date of experience: August 31, 2021
India
1 review
0 helpful votes
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I m having average drafting with the help of Grammarly I am able to polish my drafting day by day.

Date of experience: August 30, 2021
India
1 review
0 helpful votes
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Very good app
August 31, 2021

Its a very good app whenever I do any mistake it corrects me. I recommend you guys to download it. It will be so helpful in your school/college and office work.

Date of experience: August 30, 2021
Australia
1 review
0 helpful votes
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Grammarly is for me a game-changer. The software has given me the self-confidence to go on writing, but it has also made me lazy. I try hard to write correct English but sometimes, only sometimes, I just leave it to Grammarly. I look anxiously at your reports. How did I do? Through the many pages, I can feel slow progress. Am I really getting better? The Internet and smartphone writers may have ruined the English language or is it just a development? A language is like a living animal. It does not stop to grow and develop. It is just me who is left behind. English has come a long way since Bernhard Shaw, or was it his wife? Grammarly is a friend but it can also be an unfaithful mistress. Correctly spelled words are left untouched even if is the wrong word. Maybe it is too much to ask? One thing though, Grammarly will always give me an easily understood explanation of my faults but also a pat on the shoulder. Thank you.

Date of experience: August 30, 2021
Morocco
1 review
0 helpful votes
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Scientific papers review
August 30, 2021

Great tool. It so useful for article editing and revision..

Date of experience: August 30, 2021
Zambia
2 reviews
0 helpful votes
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Grammarly, your writing aid.
August 29, 2021

It has made corrections much simpler and the tone of essays has been improved in certain instances.

Date of experience: August 29, 2021
France
1 review
0 helpful votes
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Very very helpful!
August 29, 2021

I wanted something to prevent me from making unintentional typos in comments and letters. Grammarly is excellent for this, plus it keeps my grammar up to scratch.

Date of experience: August 29, 2021
GB
1 review
0 helpful votes
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Life saver
August 28, 2021

Having just published my first book, Grammarly was of great assistance. Much appreciated.

Date of experience: August 28, 2021
Iraq
1 review
0 helpful votes
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From a non-full version user
August 28, 2021

Usually, I make tons of typos and grammatical mistakes but since I downloaded Grammarly I feel that it has helped me so much to get along with the grammatical laws and my common typos, I only gave 4 stars cuz I don't know how it feels to be on the full version, but I assume that high probably I'll go for 5 starts with it since so far so good, thanks for the Grammarly team for this amazing app :)

Date of experience: August 28, 2021
Costa Rica
2 reviews
4 helpful votes
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Too slow and no concensus
September 15, 2021

It's too slow, I rather correct myself, than wait for this as it's inefficient. Also, each week, the corrections may vary, which ends up making it even more inefficient, for example: cancelled - canceled. Makes this annoying.

Date of experience: August 27, 2021
Kristina M. — Grammarly Rep
over a year old

Hi Carla,

Thank you for taking the time to leave us a review, and we’re sorry to hear about your experience. We care deeply about the satisfaction of our users, and we want to address any issues we can in order to improve.

Please note that "canceled" is more common for American English, while "cancelled" for British English.

Grammarly recognizes a number of spelling, grammar, and punctuation differences in American, British, Canadian, and Australian English.

You can change your language preference at https://account.grammarly.com/customize/language.

You can also set up your language preference in the Grammarly browser extension: simply click the Grammarly icon in your browser's toolbar and select your preferred setting in the dropdown menu next to 'I write in'.

To learn more about this feature, please visit https://www.grammarly.com/blog/how-to-switch-dialects/

Thanks again,
Grammarly support team

India
1 review
0 helpful votes
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When I started grammerly my vocabulary was eh but when it helped me show how words matter I became very good at it thanks to grammerly my english has gotten better

Date of experience: August 26, 2021

From the business

Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.


grammarly.com
Founded in 2008
San Francisco, CA, United States
+67
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