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The company enjoys a generally positive reputation, with customers frequently praising the effectiveness of its application in improving writing quality and enhancing productivity. Users appreciate its user-friendly features and the significant support it provides for both academic and professional writing. However, some concerns have been raised regarding limitations in functionality, such as word and card maximums, as well as issues with certain corrections that can feel counterproductive. Additionally, there are requests for better tutorials and customization options. Overall, while the service is valued for its utility, there is room for improvement in user experience and support resources.
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Specially for non native English writers and speakers, this is an amazingly helping app. It adds value and authenticity to the writing experience.
This is such a great tool. I use it mostly for work communication and always have it on. English is my second language, so it's always good to have a "second eye" on my emails and texts.
I mostly agree with Grammarly's recommendations. Some I disagree with so I just dismiss them. It is like a high school English teacher checking your grammar in real time. Mostly great!
Most of the time I am happy to be notified of errors. There are a few times that it tries to grammatically change words I use in Spanish, telling me it's misspelled or suggesting something totally different. There is usually a slight delay in checking my work as well. Otherwise, it's a fabulous product. I'm recently retired from a high school career and it was wonderful to have Grammarly check student work since it drives me bonkers to see misspelled words and homonym exchanges. That made it wonderful!
Love it. It is really useful in so many ways. I don't know what I would do without it.
It has been great having Grammarly. It never seems to miss any punctuation marks nor spelling errors, it is always on point and I am very thankful for being introduced to it. It helps me with my essay writing and the learning of new words to better prepare me for exams. It has been a pleasure
Hi Liala,
Thanks for your kind words!
We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!
Please continue to share your feedback with us as we listen and share all feedback with our team.
Thanks again,
Grammarly support team
Grammarly checked like ******* words since april I don't even think wrote that much
The app is amazing and so is the extension. Even without premium, all basic features are available which makes everyone being able to use it. And getting definitions and synonyms upon double click is amazing and so is the addon for office 365. Overall, a 5 on 5. Suggestions include having a database of abbreviations, selecting a part of a word for definition, and definitions for phrases and prepositions, and replacing words or certain phrases with prepositions. Amazing app, there is room for improvement but what doesn't. Speechless, literally.
Grammarly add-in continues to corrupt MSWord 365. Tech support suggested what I had already done. Useless. After two weeks of wasting my time, I cannot use Grammarly, so I canceled my subscription after 10 months. Great concept, but not the proper tech support.
Hi Jessica,
Thank you for taking the time to leave us a review, and for bringing this issue to our attention. It looks like our support team has already helped you fix an issue (incident #2781063).
If you consider the matter resolved and feel that the current review is not an accurate reflection of your service experience, we'd appreciate it if you could update your review.
Thank you for your patience and understanding.
Sincerely,
Grammarly support team
Grammarly has been useful to me and as I'm writing this review Grammarly is correcting but, the flaws in Grammarly is you cannot recover deleted documents and if there is you need to make it more visible. And I have to wait a day to get this recover so now my school work will be lat so thank you for that.
I hope you found this information useful and it will also help Grammarly to be more better I'm not trying to be mean I just want you to see it from my perspective.
Hi Anne,
Thank you so much for your feedback and for taking the time to post this review. We can see how this feature could be helpful to our users.
While we don't have a timeline now, please know that we are listening and sharing your suggestions with our product team. If we have an update down the road, we'll be sure to let everyone know.
Thanks again,
Grammarly support team
Interesting and eager to write more because of it's help.
I did it. I use them, they use me. It is fair.
I did it. I use them, they use me. It is fair.
English is a changing language, but the grammar does not change. However, Grammarly showed me the up to date style of writing. I enjoy the interaction with Grammarly, which makes me think carefully about my expression in writing.
Hi Derek,
Thanks for your kind words!
We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!
Please continue to share your feedback with us as we listen and share all feedback with our team.
Thanks again,
Grammarly support team
Grammarly helps me to portray my ideas like a true speaker, I usually think in my language and then translate to English, instead of think in English and write it down. Helps me to write in an ordinary and friendly way or very formal.
Useful for correcting spelling and grammar - was surprised how often I was in the wrong!
I am 82 years old and grammar help me a lot thank you for let me use it on facebook.
I think this is a great application as started using it a month ago. I will give my send rating when I'm alerting to give a real experience.
Answer: I agree with everyone else. I have been using grammarly for almost 2 years and I never had a problem with viruses or anything. It is a good product and well worth the investment.
Answer: Only for premium but everything else is free It's great!
Answer: Hi, Cath! We're sorry to hear about that. We care deeply about the satisfaction of our users, and we want to address any issues we can in order to improve. Could you please submit a support ticket via https://gram.ly/sitejabber so we can check on your request?
Answer: Make sure you have set it to your language, as the default is American English, and you may need to change it. If you don't need to, remember that you could have failed for other reasons (not enough information, too much information, using Grammarly as a tool that will get everything right etc.).
Answer: There is a limit, but I find that only a minor inconvenience. If the document goes over the size limit, just cut and paste the document by halves or thirds and run Grammarly checks on each part.
Answer: linguisoft.com - Gtrammarian PRO is a good one.
Answer: Hi, Aleksandra! We can't expect Grammarly to work effectively with song lyrics because grammar rules are often ignored altogether to add aesthetic elements to them. If you have any other questions, please contact us directly at http://gram.ly/3zJAHbw.
Answer: Hi, John! This shouldn't be happening, but if you are experiencing this issue, we suggest contacting our technical support team via: gram.ly/3zJAHbw. They can help you troubleshoot this issue. We hope this helps!
Answer: Hi, Anne! If you need to recover any of your recently deleted documents, contact our support team by submitting a ticket through this link: gram.ly/3zJAHbw. We might be able to recover them!
Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.


Hi Sonia,
Thanks for your kind words! We appreciate you taking the time to share your experience with us.
Our goal is to provide users with the best experience, so we try to constantly improve our product. Recently, we introduced a change in the way the Grammarly browser extension works with non-English text.
However, if Grammarly still checks non-English text, you can deactivate it on websites where you normally type in any other language but English. If this option works for you, please check this article: https://gram.ly/3ERyhKr
Please continue to share your feedback with us as we listen and share all feedback with our team.
Thanks again,
Grammarly support team