GovSimplified
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GovSimplified Reviews Summary
GovSimplified has 725 customer reviews and ranks 86th in the Government Records category. Common review topics include security card, security office.
Bogus page. I fell for it. Should have known when they wanted payment before any info was entered. $37 charged to my card for something that was free with a 20 minute line wait at my local SS office. In the process of trying to get a refund.
I had no trouble accessing the site and it was so nice to get quick and accurate service. I recommend more people to this site.
This site masquerades as an official site and charges an outrageous fee for something free on the IRS website. The site form requires more information and time than the official IRS.gov online application. And when applying on the ACTUAL government site, you get your confirmation letter digitally immediately.
The person helping me was very knowledgeable and pleasant but there was never once a mention of a cost until we were finished. I was under the impression that this was part of the IRS service and it upset me to have to figure out where to get a $147.00 for something I thought was free. It was a learning experience and not necessarily a good one.
VERY PROFESSIONAL AND PLEASANT EXSPERIENCE. NICE PEOPLE TO BE ASSISTED BY AND EXTREMELY HELPFUL. ALL PROBLEMS WERE FIXED AND RESOLVED, BEFORE THE CLOSE OF THE BUISINESS DAY! WOW! WOW! WOW! Thats what i call service with a smile!
Wonderful experience. I followed direction and it was fast and easy. Would recommend to anyone. I would use this site again for future endeavors
Reviewed several other providers GovSimplified seemed to be better priced as it was after hours on the east Coast IRS was already closed was promised that we would have our Tax ID by Noon it actually arrived just after 9am was great service, used the telephone option to get the id would definitely recommend them thx
Had a great experience. If I had to do it all over again I wouldnt change anything. The website was very simple. I thought I would have to call in to ask questions and everything was right there for me with no unanswered questions.
It seemed expensive. Is there a way to keep the cost down? Is there a way to get the id number by mail for persons without a computer?
Thank you for making this process quick and easy
Liz Miles
New Hope Boro Tax Collector
New Hope, Pa *******
The process was easy and stress free. I was able to complete the application to obtain my EIN in a matter of minutes.
Thanks for the simplicity, forms were easy to fill out with pop question and answers to the side. I didn't have a lot of information on hand but I only needed the essentials, business name, address, basic functions, and services
I followed the directions on the site to submit for my replacement SS card. I included the proper documentation which included my original birth certificate, photo ID and proof of address.
After questioning why it was taking 17 days for any update, I spoke with a
Khadejah Payne (GovSimplified) who asked what documents I sent. After listing what I sent, no reply.
A few days later I received a letter containing my original documents (original birth certificate included) and a rejection stating that I did not provide proof of age!? When contacting Khadejah Payne again I was told "You said you only provided work ID" when in a previous email I received this...
"Apr 19,10:11 AM EDT
I mailed a work ID card proof of address and the birth certificate per the requirements so everything was in order and it has been now 21 days with no update and I have received nothing.
Khadejah Payne (GovSimplified)
Apr 19,9:17 AM EDT
Dale,
What documents besides your Birth Certificate did you mail in?"
When I asked for a refund I was told...
"You didn't provide proof of Identified You advised us that you sent in your work ID, Your work ID doesn't have proof of age. The proper documents were not provided to the SSA"
NO attempt to look back at their own responses from earlier or to contact the SSA to verify what was sent.
ABSOLUTELY IDIOTIC AND RIDICULOUS. A BLANTANT RIP OFF OF MY MONEY! DO NOT USE THIS SITE!
You can get a FREE replacement card once you register with the SSA on their website. I only wish I would have know that earlier.
QUICK AND EASY PROCESS FOR GETTING EIN FOR MOM'S ESTATE. BUT WE NEVER RECEIVED EMAIL THAT EIN WAS READY. AFTER 2 DAYS WE CHECKED BACK AND IT WAS READY BUT WHEN WE PUSHED SEND SS4 TO EMAIL MULTIPLE TIMES WE NEVER RECEIVED THE FORM IN EMAIL. SO JUST COPIED THE FORM AS JPG AND DOWNLOADED.
Customer service was good and helpful but was shocked at how much it cost. Still not quite sure why I needed this but want to stay legal. Not sure how to use it but guess I will find out as I put this fundraiser together.
For some reason I trusted we could get my son's card in 14 days. Still NO card, no help and our trusted personal documents are not returned. Very disappointed trying to figure out where and when my son's SS card will get to us. We should have gone to the SS office instead of trusting this service.
Really quick and easy, and can you say simple, simple, simple. I would recommend this to family and friends.
It was really simple to use what else should I say but very easy and so on easy easy easy easy ill keep on going but I dont know what to say
Representatives I spoke with were knowledgeable and helpful. Worked with me until I got it right. Provided information on what my next step is to be. Should have called the them first. Wonderful employees!
My call was answered in a timely manner. Everyone was so very nice and helpful to my business and myself. I had no trouble what so ever other than my name is spelled wrong.
We understand that the customer is unhappy with the service and we would like to apologize for any inconvenience caused. We realize how frustrating a situation like that can be and we are currently working to make it right.
After reviewing the records, we found that the customer has applied for SSN card on March 26,2018 and customer has also contacted us on April 19th, 2018 for Guidance, our rep has advised to submit the required documents and submitted. The customer has once again contacted our customer service on April 25,2018 stating that the SSN has denied due to proof of age. The customer has requested a refund, as we have guided the customer and informed the customer that we will not be able to issue the refund.
We regret that the customer had a bad experience in this time to get the refund. It is the exact opposite of what we pride ourselves on. We value our customers and understand how important it is to offer exceptional service.
Since the customer is unhappy with the service, we have issued the full refund of $37.00 back to his card on file.
Refunds are made to the source of the original payment, and processing generally takes 4 to 5 business days. Please contact your bank or credit card company directly to inquire as to when you can expect this refund to show up in your account.
We would also like to inform you that we will take extra measures to make sure that such errors don't happen again in the future.
We apologize again for the inconvenience.