GovSimplified
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GovSimplified Reviews Summary
GovSimplified has 725 customer reviews and ranks 86th in the Government Records category. Common review topics include security card, security office.
I thought the price of $147 was for setting up a LLC corp and getting a EIN number.!
Boy was I mistaken it was on to get the EIN number from IRS which you can get yourself for free just as quick as they did. This is a scam and ripoff. They will not refund your money either!
Very user friendly website. Made setting up companies for stress free. Would totally recommend setting up on line
I applied for an EIN and expected to receive it in two days. Paid them $197 and then learned the IRS does it for free. Took four weeks to get my refund, after I immediately cancelled their service. Would never do business with them again.
Save your money and go to your nearest social security office to get a card. It's my fault I got suckered into the scam but if I can help someone else out by warning them against this company, I will maybe feel better!
There is a much simpler way to get a replacement SS card. Please go to socialsecurity.gov their services are free!!! WASTE OF MONEY
All this company does is send you a FedEx package for you to send to Social Security. They used the wrong address on my label. Now someone has my documents and I have talked to five people. I talked to Oliver Varkers after talking to Khadijah after Mack Nadine and after three other people. Khadijah said no one by the name of Mack Nadine worked there! Funny I had three calls with the guy! Nobody will give you a straight answer. SocIal security says this company is a scam. DO NOT USE.
Please, do not ask this company to help you, they are money hungry at best. All you have to do is to contact your local Social Security Office (google the address and telephone number) request by them that you want to order your Social Security Card and you want to do it my mail. Your local Social Security Office will help you and guide you along the way. Mail your important documents and the social security card application, and they will mail everything back to you for FREE. A social security card is FREE. Do not ask this company to help you, they will charge you $97.00 for no work at all. Pleas listen to me.
GovSimplified is totally illegitimate. They told me I can only get $50 back of my 97 due to postage.
This place is a scam. Don't use. There was no price when I hit submit and then the price showed up as $97. I sent an email immediately to customer service and called at 8am the following day to request a refund. The company would not provide a refund.
This company is a scam. I emailed 18 minutes after receiving my confirmation email asking for clarification of the documents needed - still haven't received a response 24+ hours later. I called after the email and was told to go to my doctor's office to have them write a letter confirming my existence. That didn't make any sense but I was at work and couldn't call back for assistance until that evening. When I called back, they were closed. I called today and was on the line for 20 minutes asking for a refund. I explained the phone call and email and they claim they never received it, even after I read them the email address it was sent to/from and the time stamp. She said she could only refund me 50%. The forms they provide you are available for FREE on the social security website and can be mailed to that location yourself. Save yourself $37 and a headache and print off your own form and pay for your own stamp.
We would like to apologize for any inconvenience caused. We realize how frustrating a situation like that can be and we are currently working to make it right. We have checked the records, we didn’t receive your email as you have stated. We received your call and our customer service team tried to provide discount to continue the service. Our policy is to provide easy access to our customer support and we do our best to ensure we provide high quality services. We have already processed the refund of $20 since you are unhappy with the services we will issue the remaining refund of $17 back to card on file. We would also like to inform you that we will take extra measures to make sure that such errors don't happen again in the future.
We apologize again for the inconvenience.
I needed to get a EIN for my company. I paid extra to get it in one day. They came back and needed a copy of my articles of incorporation. I faxed it to them and then got an email stating it would now take longer. I called them up to get a refund of the extra amount I paid, they declined and when I wanted to cancel the order they said I would get only have of what I paid. When I told them I should get a refund of the extra amount, they said no, because they had to still do the same work, when I asked them are they doing anymore work than the normal fee would be, they reply no. They are liars, and scammer. DO NOT USE THEM AT ALL. It has been 6 working day and still no EIN number and once again they have lied I was assured I would have it 6 working days NOPE NOT YET
Thank you for providing us the information, our support team will follow up on your request and resolve the issue to your satisfactory. You can also reach our customer support team for further assistance.
Needed help and talked to a man who was very helpful.
Instructions were understandable and easy for a senior to understand
Was fine. Tried to do it online but was confusing. Person who took my call was very helpful and courteous.
Very professional and helpful with all of my questions
I did this by phone and it was very quick and efficient. The call was answered on the first ring, the person was pleasant and helpful and it only took a few minutes for them to complete the application. I received the EIN number by email within an hour.
The representative was very knowledgeable and able to explain the needed information in detail. Ray made the process very simple and I am appreciative. We got disconnected and he quickly returned the call. Excellent service.
Thanks,
Dr. Stephanie Morgan Frye
My experience was pleasant and the form was user friendly
And receive number quicker than I expected
You helped me to make this easy to get through Thank you.
I was mislead by too many options and spent a good three hours on hold with at least two other contact persons. Finally I saw this number and tried it. To my great surprise my call was answered within three minutes and the gentleman was extremely nice and helpful and the entire experience was made simple and efficient.
Carol H.,
We're so happy to hear of your experience! As a private third party company we strive to simplify government processes for our clients.
Thank you for providing us the information, our support team will follow up on your request and resolve the issue to your satisfactory. You can also reach our customer support team for further assistance.