GotShop.co.ukReviews 43

I have been with GotShop for just over a year and overall am pleased with the service. They have had problems with websites but i understand that they're a new business and very much learning on the job. There have been outages to the website over the summer but I received a free year as compensation which I thought was very fair but of course I would rather the site be working all the time. I am writing this review now as their newly launched and revamped site has been up and running for a bout a month and is really easy to use. I was surprised how straight forward adding products wer as the older versions of the site were a bit labour intensive. It's very pretty too. I am happy yo be part of something that is new and is British and is for crafters. Their Facebook presence is quite big so there is also a good community of crafters helping each other which is why I like GotShop that extra bit more than some similar sites like Etsy which is too big, imo.

Absolute waste of time and money. Awful service from start to finish. If I could give them zero stars I would.
I signed up almost a year ago and the site has not worked for 95% of that time. Extremely poor customer service. I have sent various emails which have been ignored, sent messages to their facebook page which have been ignored even though I can see they have been read and have also posted on their actual facebook page only to be blocked and my comments deleted. They obviously don't want people to see all the negative comments people are leaving.
I am currently in the process of speaking with the Citizens Advice regarding this as they are taking people's money and not providing the service. Please do not waste your money and precious time that could be put into your own business.

As the previous reviewer said, nearly a year with no service. I've emailed asking for a refund to be told "as soon as I have resolved the issues I have with monies paid for none receipt of services I will ensure anyone wanting to end there subscription can get a refund. " Fabulous grammar! I shouldn't have to wait until issues are sorted with the developers, i want a refund now as they have not provided the service i have paid for. Totally unprofessional and very poorly planned this venture was doomed from the start!

I signed up in February this year during a offer period they were having, in the past 7 months I can count on 1 hand the number of weeks the site has working to a standard that I could actually use it. Stupidly I gave them chance after chance to redeem themselves and now can't claim through PayPal. They refuse to refund based on their terms & conditions which state 'no refunds' however they have voided their own terms & conditions by not providing the service I've paid for. They won't reply to emails so now I am passing it over to trading standards to deal with. AVOID!

I am both a buyer and seller on Gotshop. All of my purchases have been stress free, easy and good quality. MY sales have also all been easy. It is very good value for money and would reccommend the site to anyone, buyer or seller. The negative reviews here are people who obviously struggle with online selling, maybe gotshop is not for them, but it is certainly for me!

Having sold through Etsy and EBay it's a pleasure to be part if Gotshop. There's a Facebook group who provide support and help, great networking and a great website.

Had been issues but was given SIX MONTHS free! For a couple of weeks out of order, that's customer service at its best!

Exciting to be part of the next big crafty selling platform.

Gotshop is a great selling platform, easy to set up, advertised in national publications and a fab admin team. A full year for £25 ( which if you sell a lot on other platforms you can easily spend in a month) and they don't take commission on your sales. Love it.

I've had my gotshop since it opened, as a new selling platform Id highly recommend it.
It's opened up my little craft shop to a whole world of new customers and at a very reasonable price too!
They also advertise in various crafting magazines and all over the Internet so Is great for your business!

In my eyes to turn down the opertunity to join this online community with the support they offer for this price you'd have to be crazy!

Gotshop is a brand new selling platform that enables crafters & small businesses to manage, advertise & sell items through their own 'online shop' within the site. It is very easy to set up & manage, very affordable, well managed & the support is outstanding! With gotshop reaching a huge audience through various social media sites as well as other means of advertising, in my opinion any small businesses & crafters would be silly not to join.