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Gordon Electric Supply Reviews Summary
Gordon Electric Supply has a rating of 4.8 stars from 6,619 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gordon Electric Supply most frequently mention customer service, timely manner and good condition. Gordon Electric Supply ranks 1st among Electronic Component sites.
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You have people working and they have time to process all orders, regardless of size. This looks like a "stick it to you" for just needing a small item.
I ordered the product, it was shipped, I received it. Would use Gordon again.
Order came on time everything was ok.
Have A good day.
Great product, easy to order, and the delivery was on time.
Ordering process was easy. Tracking and follow up was great!
I called Gordon Electric Supply prior to placing my order for an Appleton ACP6034BC plug to confirm this was the item I needed. The staff was professional and informative confirming the connector plug I needed was indeed what I planned to order. Thank you for you assistance!
Ordering was easy once I found what I needed.Had order in a couple days.
Thank you
Easy to place order and very flexible about payment.
They sold me a product that is 90 to 120 days backordered but forgot to mention it.
Never do business with them ever again.
The product arrived undamaged in a very timely delivery. It was just the product I needed to complete no the job. Thank you.
Great service, fair price, good communication. Gordon always pulls through for me on time with those items that are not readily available locally.
Like many have stated, they take your order and money, respond by telling you they're out of stock and give you a shipping eta that's months away. Eta date passes and no response, you reach out to them and no response. Don't do business with this company.
I needed replacement parts that were difficult to find. I'm not very handy either so I needed the exact parts to make the project simple. Gordon had the exact items I required at a reasonable price. The communication was excellent and delivery was quick. I got exactly what I needed and am happy overall. I would think of them first in the future when needed.
It was good, buy only thing would be nice is if tracking number was emailed when part was shipped. I am glad you had it and could send to me. Part was delivered when I needed it
The website states items will ship the next day. The website states items as in stock. Then it turns out items are out of stock. Then I receive an email that it will take up to 8 business days for an item to be shipped. When I sent emails with my concerns there was no response. Completely unacceptable.
Ordered electric panel on 8/5 that was said to be in stock and ship in 1-5 days. Recieved email 8/5 stating order was processed and it would ship on 8/13. Called to see why it was going to take so long and was told it isn't in stock and they don't know when they will have it.
Naturally I asked to cancel and was told they would and send me a confirmation email. Still waiting on that as well.
Excellent web page and customer service. Found everything I was looking for. I highly recommend this online company fore your electrical needs.
My products came in a reasonable amount of time and in great shape. If you call the store a human being will pick up the phone and that is also GREAT.
Stay clear of this company. Ordered a part on 10 June with no indication that it was out of stock. Estimated ship date was 16 June. Nothing happened by then so I emailed. They stated that part would not arrive at their warehouse until 27 Jun, meaning it was never in stock. I emailed again on 30 June only to be told that part would not arrive to them till 28 Jul. I cancelled order. But BTW, they collected the money on the day the order was placed. They are not honest about their stock status. If they don't have the part on hand, then they should say so... not take folks' money and then sit on it. Terrible company!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members