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Gordon Electric Supply has a rating of 4.8 stars from 6,619 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gordon Electric Supply most frequently mention customer service, timely manner and good condition. Gordon Electric Supply ranks 1st among Electronic Component sites.
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Great customer service! I accidentally ordered the wrong part. They immediately responded to my email and corrected my order.
I didn't want to pay the expensive shipping fees and other than the slow shipping process to arrive by standard shipping everything was good.
Gordon Electric Supply had the specific boxes that I needed. The local supply houses had to special order in that would've taken weeks. Quick turn around, will definitely use again.
Shipping was quick.
Panel box arrived well packaged but was all tapped up.
New panel box looked really nice except there was no cover / lid?
Website was easy to use, delivery was fast and product was exactly why I ordered. All around great experience
Ordering items was easy, delivery was on time. Great overall experience
I needed a replacement breaker panel cover for our breaker box. Locating it by model number was easy and quick. It came quickly and fit perfect.
The part I ordered was not actually the version I wanted. This happened mainly because the part description on Gordon website and on manufacturer"s Spec Sheet did not clearly differentiate this part from the one I wanted. This led me to order the wrong part.
Gordon's Return Authorization dept. was completely accommodating. I was able to return the parts and Gordon paid the return shipping. I am very pleased with the service I received.
It was a great experience; looking forward to future ordering with your company with our customer's needs.
Ordering was easy. Shipping was very fast. Product is exactly as described.
I ordered a light fixture that arrived with a slight damage to the glass. It would be nice if Gordon would give me a rebate for the damage, but I don't have a clue how to ask for that.
I have had more difficult amazon purchases! No notes! I know where to order electrical supplies in the future!
Fast delivery, customer service reached out to let me know they had limited stock and couldn't ship everything I needed, along with a lead time of when they expected more stock in, which was greatly appreciated and gave me plenty of time to look for alternative options.
Had to request a new unit as the one received via this shipment was defective. Intermatic via your (Gordon Electric Supply) is sending a new replacement. Should receive it today before noon. Defective unit return label has been received and I will ship the defective unit back to Gordon Electric Supply INC, ASAP.
Gordon Electric Supply INC customer service (Asley) was understanding and made sure my new unit was sent to me express. Very good support from her.
I placed an order for 2 items. I needed these parts for a project in a little over 2 weeks. There was no tracking numbers, no estimate on delivery dates. They arrived on the day they were needed for the project but i was expecting them a week earlier. I contacted them and no response. Definitely not ideal customer service. Id buy somewhere else next time.
Easy order process, great delivery time, no hassles whatsoever, just a little imperosnal but the important part went speedy, reliable and efficiently. Keep it like that and look forward on a next order.
Great customer service! Placed online order and we received the material within two days - order complete.
Yes, I received the replacement on the Timer. Great customer service and shipping. Thank you for your quick turnaround.
Exactly what I ordered. Processed and shipped order quickly with great communication on order status.
Answer: They offer refunds but will scam you of your time -- they put literally every electrical part to ever exist on their website and sell it to you... then they try and order it from the manufacturer. They sell you items that they don't have.

