GO Outdoors

Not a single care given trying to deliver my order. No option to email in and pure incompetence on the phone.

Ordered two items, both have been received - so no problem there.

However, I do not understand why they would forcibly require you to have a members card at the cost of £5 - surely this defeats the object that they claim of saving money, and who wants to be a member anyway - why should one need it? It seems to be a ponzi scheme - some people will order many items and some will hardly order at all, and its from this latter group that the company recoups their money for all the savings they claim that a customer can make.

I was able to contact them and have the card and membership cancelled, but why should I need to do that, why create this extra work for myself, why force a person or try to pull a fast one over this?

However, there was a pair of sandals on their site that interested myself, instead of ordering again from this outfit and having the same problems, I ordered directly from the company (peterstorm) where I got free delivery and the sandals were also cheaper, both of which was the opposite on gooutdoors.