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GoodReadsReviews 69

3.3

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GoodReads Reviews Summary

The overall reputation of the company is mixed, with notable strengths in its extensive library and community features that facilitate book tracking and recommendations. Many users appreciate the platform's potential for networking and discovering new authors. However, significant concerns arise regarding the site's reliability, user experience, and customer service. Issues such as fake ratings, inadequate moderation of reviews, and dismissive customer support have led to frustration among users, particularly authors. The sentiment indicates a need for improved oversight and responsiveness to enhance user trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

value
7
shipping
3
quality
9

We monitor reviews for authenticity

New Zealand
2 reviews
2 helpful votes
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Dissappointed
March 29, 2017

I joined this reading site thinking it would be so simple. I found 2 books and tried to sart reading one. Found no way to read no where telling me to start although it told me i was reading. Sent messages to ask why no answer sent another 1 no relpy went to moderator site thought they might help but nothing so no i would def not recommend goodreads. I have got it from the library

Date of experience: March 28, 2017
Ukraine
7 reviews
17 helpful votes
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Have been using it almost for two years and I 100% satisfied. I have found a lot of interesting poeple, readers and writers on site and keep the contact with them till now. Also, there are a lot of useful options on the website which help you track your book reading progress and rating.

Date of experience: March 14, 2017
Florida
1 review
0 helpful votes
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There are major bugs with importing books and with simply logging in. If you click "Log in with Amazon" and enter your password, you are taken to a blank screen. If you try to log in using Facebook, it doesn't recognize your Facebook password. Also, the general layout and usability sucks in comparison to Shelfari. I was very disappointed that I had to give up Shelfari after years of use.

But the most frustrating part is the book import. When they dumped Shelfari, they told you to download your books and info into Excel and then upload into GoodReads (even though they are the same company). Once I did that, I noticed none of the dates that I entered in Shelfari carried over correctly. According to Goodreads I'd read my entire list of books in January. I spent years putting my Shelfari shelf together and would never be able to remember all of the months and years I read the books.

I emailed GoodReads and they got back to me and explained they'd reformatted my sheet and I needed to re-upload. I did this, and it changed nothing. I went back and forth with GoodReads over the course of months, and they kept giving me the same advice. I finally realized the person I was corresponding with did not really understand English and my repeated "I obviously did not read all of my books in January" wasn't translating. When I tried to get around this person by posting a complaint through the site, I got back to the same person with the same exchange.

And now I can't even log in. Terrible site.

Date of experience: March 6, 2017
California
108 reviews
176 helpful votes
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Avoid. No chance of Use
January 17, 2017

Community here tends to provide book reviews of variable quality and reliability, I recommend searching for reviews of a book on Amazon.com. There you can compare the percentage of a book's rating that received 5 star ratings or higher with other titles, recommended reading by the NY times, bestseller lists curated by Amazon's editors, etc. Look a title up at ALA.org or read a review in publications like School Library Journal. Bottom line - pass on this one unless given no other alternatives. Not recommended.

Date of experience: January 16, 2017
New York
4 reviews
2 helpful votes
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One of my top!
December 11, 2016

If you`re into reading much - use it! A great database of any books your soul can desire. Definitely would recommend!

Date of experience: December 10, 2016
Arizona
8 reviews
15 helpful votes
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Goodreads is my app of choice when it comes to finding great books, sharing my opinions of books, and learning what other people read. Now that I'm not in high school anymore, when we were all reading pretty much the same, it's so easy to miss literary gems. Goodreads allows me to find best books I'd love to read, and yet exposes me to books that my friends read, which is a step out of my comfort zone.

Date of experience: December 1, 2016
Illinois
30 reviews
51 helpful votes
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Really useful.
June 16, 2016

Love the site. Wished they'd change their policies on webcomics and comics, though.It would be nice to review them on the platform.It would be nice to be able to keep track of them where I keep track of my other reading. Stil really useful.

Date of experience: June 16, 2016
GB
2 reviews
2 helpful votes
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Fantastic
January 25, 2016

I download goodreads as an app on my iPad to help keep track of the books I was reading. I highly recommend this site, it turned out to so much more than a place to store lists. You can add other people to see what they recommend or have suggested books depending on your preferences, I have read so many authors that I would have never really picked up.
Give it a go for me there is no downside to this site it's free so if it doesn't suit your needs you can get rid of it.

Date of experience: January 25, 2016
Illinois
13 reviews
45 helpful votes
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This site helps manage, catalog, and rate books. You can organize them by ones you have read, want to read, own, and so on. They also offer giveaways of books not yet released that authors will give for free in addition for an honest rating (which isn't required just encouraged). TRY THE GIVEAWAYS. So far, in the past year i have won almost 40 books (want proof, I would be happy to show you my many emails and exploding bookshelf haha!). To those saying this site only reviews top books and publishers, that is false. The site itself reviews nothing, its the users that review. And thanks to programs like the new book giveaways, obscure books are getting ratings! I also love that authors themselves use this site and often interact with readers!

Date of experience: August 9, 2015
GB
1 review
2 helpful votes
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Next to last.fm this may be the best site on the internet. Here you can keep track of what you read and write reviews about your favorite (or not so favorite) books. It also logs stats about your past reading history. I always come here when I want to find interesting books and it never disappoints me. Highly recommended for keeping a book journal.

Date of experience: March 12, 2015
Arizona
2 reviews
2 helpful votes
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I must say i love this particular website. Great neighborhood associated with visitors putting up thoughtful feedback. Looking at the buying price of books these days, it is worth purchasing a book from this site. In addition, you receive announcement and also ads through experts or maybe submitting brands you are interested in.

Date of experience: October 18, 2014
Canada
1 review
2 helpful votes
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It's clearly best/biggest of type, hence i was highly motivated. That didn't last long. It's a very typical kind of website: looks slick but has a clunky interface and worse 'help'. I waded through its ratings process [rate 20 books or die!], when i didn't need GR recommendations.
I was there to meet people. I gathered the only way to do that is to join a "discussion group". But i couldn't even find any, much less join one. I'm tired of fighting interfaces [of apps too] so i gave up. I should've had more patience? Funny, that's what they all say.

Date of experience: August 2, 2014
California
24 reviews
63 helpful votes
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I like this site
March 24, 2014

I like this site. Quotes are well structured. You can always find quote in category you are interested and also read about author of quotes. If you like books and quotes - this place is for you.

Date of experience: March 24, 2014
India
1 review
2 helpful votes
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I don't find any usefulness on this website, I was searching for free books download, i found this website and it asked me to rate the book before downloading any book, it asked me to rate around 20, i did it still i was not able to download. Finally i thought i wasted a lot of time rating and going into this website. I dont recommend it

Date of experience: February 4, 2014
Colorado
6 reviews
16 helpful votes
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This is my number one "go to" app on my iPad. I read a ton of books and I love to share my thoughts on each book with others. This site allows me to do so! I also love reading others reviews before purchasing my next ebook.
This site is tons of fun, you also get to update with comments or page number your on and share it with others as well. I love to go back on a book I've ad and read my updates on how I was feeling throughout the book so ill know if I want to re read it or not!

Date of experience: November 22, 2013
California
1 review
4 helpful votes
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Permits authors to network and swap reviews, falsely inflating the perceived value of their work. Scam all the way. The site is set up to encourage scams like this, and they ban anyone who protests. Keeping unscrupulous authors happy is Goodreads' bread-and-butter. I like keeping track of my books there and sharing my opinion, but I would never buy a book based on the reviews I read there, and I stay far, far away if something was self-published. Too bad the scammers ruin it for everyone else!

Date of experience: September 19, 2013
California
3 reviews
7 helpful votes
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I've been a member for a while. They WILL send you unwanted and unsolicited emails. For example advertising events even after you unsubscribe 4x from ALL emails. I just got one that says

You are receiving this message because you've read a book by Anne Rice. We have some exciting news for you!

Um. Yeah and I rated that book I read 1 star. They don't care what your opinion of a writer is. They just push them on you.

My recommendations were broken for a year and a half. They fixed them the week before they sold the site to Amazon.

Facts on books are often wrong. Help is not helpful. It's a fairly bad site that Amazon bought when Goodreads was looking into selling books. Expect it to get swallowed at some point by Amazon who didn't want it for the community but was preventing competition..

Date of experience: September 6, 2013
GB
4 reviews
20 helpful votes
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Do NOT trust reviews on Goodreads. Between author shills, troll wars and the staff deleting good reviews for books by authors that are attacked by their pet trolls, there is no credibility in a large number of the so called reviews. They do not require a 'reviewer' to read a book to review it.

Approach with caution, and depend on reading samples as the review section has become like a high school in bad neighborhood.

Date of experience: September 6, 2013
Colorado
1 review
10 helpful votes
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Goodreads is the WORST place for authors to promote their books. It is a site that is VERY hostile to authors. There is a gang of roaming trolls that plague the site and attack them. I recommend staying far away from Goodreads and using other online tools for book promotion and social networking.

Date of experience: September 5, 2013
New Jersey
1 review
8 helpful votes
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If you are an author, I would not suggest listing your book on this site. Once it is listed, you can never sever the link. The rules of this site are not enforced by the site managers. It is easy to become a target and become a magnet for inappropriate shelving and reviews. As a library source for a reader, it is easy to use, but it is not geared to be supportive of authors.

Date of experience: September 5, 2013