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Good Game Reviews Summary

Goodgame Studios is a leading game developer and publisher that specializes in developing and publishing free-to-play games for mobile and browser platforms. They offer a range of strategy, simulation, and role-playing games that can be played directly from the computer or through an app on smartphones or tablets.

This summary is generated by AI, based on text from customer reviews

service
20
value
18
shipping
8
returns
9
quality
19

We monitor reviews for authenticity

Utah
1 review
2 helpful votes
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LOSERS!
April 2, 2019

Heads up... GOODGAME BIG FARM is a RIPOFF... They take your money and
Don't deliver what you bought then when you dispute it they close your
Account and take your money... Losers!

Date of experience: April 2, 2019
California
1 review
10 helpful votes
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Programmed to keep you constantly feeding the game if you refuse to buy rubies. Ruby buying customers are given incentives and gifts which gives them total advantage over those players who dont. Game demands housing many soldiers to stay competitive, but prevents you from being able to feed them unless you buy rubies. I was sick for one day and operating at maximum food production and came back to all my soldiers dead. After only one day gone. I lost Soldiers it took me months to obtain (bc i wont buy them).

So this game is rigged for ruby buyers and punishes those who arent. If you play for free, the game will dictate all your time just to keep up with ruby buyers. Its programmed this way so you will tire and buy rubies. This game does notput all players on the same field of chance. Money spenders have an exponential advantage over those who dont.

DO NOT PLAY!

Date of experience: July 20, 2018
Illinois
1 review
2 helpful votes
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Beware
May 31, 2018

I paid for a few days then was suspended not long after last purchuse unable to play makeing all i paid and done for nothing to sell something then dont allowww you youse it. Sounds like fraud to me beware

Date of experience: May 31, 2018
District of Columbia
4 reviews
34 helpful votes
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Bad
December 30, 2017

I played good game empire with my brother over three years ago. However, I moved across America from the west coast to the east coast and wasn't able to log on for a few weeks and I logged back on and my account had been restarted. All my progress was gone. I don't know what happened, maybe I was attacked? I still don't understand why it restarted my account. The mission things or whatever they're called are impossible to complete. I tried several times and my account was deleted every time. Very bad games.

Date of experience: December 30, 2017
Tennessee
1 review
12 helpful votes
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Used to be good.
December 22, 2017

The manager, Dennis, has destroyed this game. The company laid off 200 people and brought in an idiot manager who is trying to make this a war game. Bad decisions all around. Game is really bug filled and all problems are blamed on the players. Hard to keep coops going as people are leaving and not coming back. Play for free, but don't use any real money... they'll steal it. Horrible customer service.

Date of experience: December 21, 2017
Poland
1 review
3 helpful votes
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BUG FARM
December 21, 2017

In the past i had really fun with this game ;) The game has really great graphics and animations but that's all. Now you can call it BUG FARM! Why? Because of many bugs after each update, the events are broken and they trying to fix it but they can't do it. (like hard worker event). Another thing yesterday they made a bug that selling something gived millions. Some players used this bug without knowing about this and they banned them. They said it''s players fault but next day after huge critic response from players they changed their mind and said it's their fault.
At the end i want say that the game goes in wrong direction and players are leaving and it's really sad what they done to this game.

Date of experience: December 21, 2017
Alabama
1 review
10 helpful votes
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Play the game and you won't get anywhere without making a purchase. Items purchased go missing in updates, you won't get them back. It will take forever to hear back from them if you ever do and when you do they will say they can't help. I wouldn't recommend playing this rip off of a game.

Date of experience: October 12, 2017
Arizona
1 review
12 helpful votes
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Empire Four Kingdoms: they release patches before fully testing. Code is always buggy causing in game issues. Their policy is to not provide correction or restitution for their buggy code/game issues, but they will gladly keep take your money and refuse to refund. You will have to fight with google or your bank for refunds!
Submit a ticket to customer service/supprt: waiting 6 to 7 weeks, Customer service's answer is and always will be, "No, that... issue has not been reported and we do not have any issues". Yet the forums are riddle with compliants of... said issues. You provide customer service a direct link to the forums complaining of... said issue and customer service's response is, " No we do not have that problem, nothing in our Databases show any issues". You will not be provided a replacement for your in game lssue/losses!

After enough people have complained on the forums,... said issues are stated as known issues, blah. Blah. Blah. We are working on the issue. Yet customer service ignores ticket request when a form of reimbursement is asked for.

I could go on and on. Dont waste your money on this game.

Goodgame studios is CRAP.

Date of experience: September 1, 2017
Greece
1 review
12 helpful votes
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BIG FARM GAEM: They dont care for the players, but just for their money. Any upgrades they do, anything that they do to enhance the gameplay or its performance, they serve one purpose: to grab your money. And they start, buy addicting you to this from the beginning. Stay away, or just play it for a little relaxation. Just that.

Date of experience: August 31, 2017
GB
1 review
11 helpful votes
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Greed Greed Greed
August 19, 2017

NEVER play this greedfest of a game. GGS does NOT care about the player base it just wants your well earned money in any underhanded way they can get it. The competitions and challenges are just for the players who are crazy enough to throw money at the game to win, YES YOU CAN BUY YOUR WAY TO THE TOP! It's just one bug filled game of greed.

Date of experience: August 19, 2017
Serbia
1 review
9 helpful votes
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Big Farm is Big Headache

This review is based on personal experience.

Do you like farming games?
Yes?
Good.
AVOID THIS ONE!

Game is created by Goodgame Studios, an online games company founded in 2009 and based in Hamburg, Germany.

Goodgame Big Farm is a free-to-play (freemium) farming simulator.

Game requires flash player, a lot of RAM, is very slow and buggy.
Customer support is useless.
Community is great.
Gameplay is very slow.
Higher levels require YEARS of playing to achive.
Game update on 16 August 2017. Made many players VERY unhappy.

Date of experience: August 18, 2017
Illinois
14 reviews
149 helpful votes
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Greed
August 18, 2017

Well I've been on bigfarm for years. Got into galaxy for years too. Galaxy they stopped supporting, which was actually a good thing. At least changes didn't foul everything up. We knew what we had. And I spent money on that one too. Then they just up and pulled the plug. Nothing like flushing your customer base.

Well now BigFarm just recently added a new feature. A ship yard. VERY expensive to upgrade ships however, money made from fish was profitable. Enough to pay for the other insanely overpriced items.
Well this week, without warning, we can no longer sell off fish. They introduced a market, which doesn't pay squat!

They also keep adding more and more competitive events. This is NOT a battle game. It started out a simple balancing game of farming. And yes, you could spend real money to buy "gold" to upgrade things. That's how they stay in business. However, they make it very easy to accidentally lose your gold, and will NEVER give it back. Requests for a lock of some kind have gone ignored for years. And now everything about this game really requires spending of gold. It's turned into nothing but a greedy money pit.

Would I recommend it to anyone? Not anymore. And if you do try it, keep your credit card FAR from the computer. Honest, it's not worth it. If you want to spend money on a game, buy a game, install it on your computer, they you know what you have and the rug won't be pulled out from under you.

Date of experience: August 18, 2017
Ohio
2 reviews
13 helpful votes
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I played this game for 29 months, and it just continued to get worse. Sometimes gold purchases steals your REAL money. This game will be toast soon, tons of players are leaving it. It is extremely buggy, and difficult to log in! The initial game concept was great until they introduced pay to play items that disqualified many players from advancing. I don't regret playing for so long, but I hope that a class action lawsuit for wire fraud pushes forward. Good game studios has failed over and over with attempts to make a decent game. The developers are inept and should be working at the DMV with the rest of the tards that "cant". After investing in entertainment and advancing they burst the bubble rendering your cash worthless. I would not recommend any game from this corrupt trash.

Date of experience: August 16, 2017
Malaysia
1 review
1 helpful vote
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PLEASE BRING BACK THE OLD GAME LIKE GOODGAME FASHION. THAT GAME WAS MY CHILLHOOD GAME. I NEED GGS TO BRING THEM BACK :'(( (((( IT SAD TO KNOW THAT GGS HAS ENDED THE GAME

Date of experience: August 14, 2017
Argentina
1 review
3 helpful votes
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$#*! $#*!ING $#*!
May 12, 2017

Why the $#*! do you use malware to trick people into playing your garbage games? You $#*!ing losers do it cause otherwise no one would play them.

Date of experience: May 12, 2017
Australia
1 review
5 helpful votes
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YOU IDIOTS!
February 5, 2017

You got rid of goodgame disco cafe and fashion... IM NOT PLAYING UR DUMB $#*! GAMES ANYMORE UNTIL YOU BRING THEM BACK!
All the people that spent rl money n those games and you jut get rid of them!

BRING THEM BACK!

Date of experience: February 4, 2017
Utah
1 review
8 helpful votes
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YOU HAVE RUINED YOUR WEBSITE YOU WOULD HAVE HUNDREDS MORE AND STILL BE MAKING MONEY IF YOU DIDNT GET RID OF ALL THE GOOD GAMES YOU RUINED IT BY ADDED YOUR $#*!ED BIG FARM ILL ONLY FORGIVE AND FORGET IF YOU BRING BACK THE ORIGINALS FOR NOW I WANT NOTHING TO DO WITH YOUR WEBSITE AND THOUGH'S GAMES WERE MY FRIENDS AND MY CHILDHOOD AND NOW I COME BACK TO IT AND ITS NOT THERE.

Date of experience: January 4, 2017
Hawaii
2 reviews
13 helpful votes
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Terrible game play designed to rip off the player at every turn. Spending money is a virtual requirement and then they manage to not give you what you paid for. Buy a game at the store, way less expensive and less frustrating.

Date of experience: December 21, 2016
Indiana
1 review
10 helpful votes
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Brought gold for my game and never got it. Contacted support and was answered once then no further contact from them. Horrible customer service as well as over priced items in the game.

Date of experience: July 3, 2016
Australia
2 reviews
9 helpful votes
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After 2 weeks and many emails about Big Farm, a reply to my missing 200% gold bonus appeared!
"Regarding your concerns about a 200% bonus, I have checked our records and have found that although there were offered available on your account at these times, there was no offer that had any gold bonuses." So in effect, Goodgames are saying that I am an idiot to think that a purchase of Gold plus 200% means that I was getting 200% more Gold?!
Goodgames never explained why the 200% wasn't related to the gold purchase nor what the 200% bonus actually meant?! Paypal are hopeless as they just send back an email saying they have reviewed my claim without any details of what they actually did or of any reply by Goodgames!? Obviously Paypal does not care what fraud Goodgames commits as long as they are getting their share of the money. To challenge their review you have to go through the whole process of another claim... their hope is that you give up!
I have wiped the game as a purchase with a 200% bonus means that I should be getting 3 items for the price of one... or has the meaning of 200% bonus changed over the years?
There is too much fraud on the internet and people running Paypal and Ebay give far too much protection to these fraudsters such as Goodgames!

Date of experience: June 28, 2016