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Godsey Supply

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Godsey Supply

4.3
godseysupply.us

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Godsey Supply Reviews Summary

Godsey Supply has garnered a mixed reputation, characterized by strong product authenticity and competitive pricing, which many customers appreciate. Positive feedback highlights reliable shipping for some orders and commendable customer service prior to payment. However, significant concerns arise regarding service delays, particularly with shipping times and unresponsive customer support, leading to frustrations over order fulfillment and returns. While some customers report successful transactions and satisfaction, a notable number express distrust and dissatisfaction, suggesting a need for improved communication and service consistency to enhance overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
8
value
7
returns
7
quality
7

We monitor reviews for authenticity

Texas
1 review
6 helpful votes
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I ordered 4 pairs of shoes on 10/4/19 and got them on 10/20/19 which is pretty good for the prices I got. I have not had any issues with customer service and the items are definitely authentic. Cheers, thanks Godsey Supply.

Date of experience: October 23, 2019
Texas
2 reviews
6 helpful votes
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THIS PLACE IS AWESOME!
October 2, 2019

They deserve MORE than 5 stars. I ordered two mystery boxes and am very very happy with the customer service and experience. Items are authentic and packaged really really well. Thank you Godsey and team for the items!

Date of experience: October 1, 2019
Virginia
1 review
7 helpful votes
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Amazing
September 29, 2019

Best website for shoes I have ever seen and the customer service is amazing always get quick responses

Date of experience: September 27, 2019
Virginia
1 review
3 helpful votes
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Great company
July 22, 2019

Easy to deal with and great products. Will continue doing business long time. The owner is a great guy and extremely easy to deal with. Don't look at these bad reviews... they are clearly fake.

Date of experience: July 21, 2019
GB
1 review
5 helpful votes
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Scam Show
May 20, 2019

I thought very highly of this company but they have proved me wrong. Ordered 4 pairs in total and yet to receive any of them. First ordered in February and its now nearly June. I would like to speak to you personally on the phone to arrange my money back but get no response anyway. Speaking to my bank now!

Date of experience: May 20, 2019
Canada
2 reviews
23 helpful votes
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I purchased about 6 pairs of shoes and a t-shirt from Godsey Supply back in late January/early February. It is now the middle of May and I've only received one pair of shoes so far. That pair seemed like it came from StockX (which is quite sketchy considering how they mention that all of their stuff comes from the UK). Throughout the 3 months of waiting, I have tried to reach out to Godsey multiple times via email and Instagram and they pretty much ignored all of my emails and DMs despite being very active on Instagram and always emphasizes how "emails are responded to much quicker". I've since filed a chargeback for the transactions because it has literally gotten to the point where if I don't do so now, Godsey can pretty much take my money and not send me my items. If they had given me a valid reason as to why my shipping was delayed, I would've been fine with that. However, they never did. I have previously done businesses with Godsey back in 2018 and have never had any issues with them. I understand that the business has gone through some troubles in the past year. But I find it unacceptable that they are ignoring their customers and being dishonest about their process. Because, clearly, that 1-month shipping timeframe is not true.

Date of experience: May 14, 2019
Michigan
1 review
5 helpful votes
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Scam
May 11, 2019

Complete scam. Ordered 7 pairs in February. Received one. Complete fraud. Do NOT do business with or you will be burned.

Date of experience: May 11, 2019
Florida
1 review
2 helpful votes
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Honest Truth
April 29, 2019

I bought 2 pairs of Bape x Adidas Ultraboost, in February, and I finally received 1 of them April. Throughout the 2 month waiting time I emailed Godsey 2 times and only 1 email was responded to. The shoes that I got were authentic which is guaranteed by Godsey, but the waiting time is ridiculous.

My recommendation to Godsey if they are reading this is.

- Everything seems like you guys are figuring things out as you go. Which sucks because you are making mistakes with peoples money and time on the line. Figure things out before selling your merchandise.

- Every email should be responded to, I see lots of reviews of only 1/2 emails being responded to and that also happened to me. You shouldn't have "Email days" as you say on Instagram to look at emails and reply. Every day should be "Email Day" in that case because you are not getting to all of them and on top of that you are a running business, you are always going to get emails from customers.

Godsey I am not hating on you, I will probably most likely give you business again besides the 3 other orders still pending and have no word from which I also ordered in February. But things need to change because if not once a month goes by and people are still not getting their orders. You are going to be called a scam 9 times out of 10.

If you have patience, I recommend Godsey Supply. Although I waited 2 months for my shoes, they were authentic at the end of the day. And I paid retail for a pair of shoes that are reselling for almost double.

Date of experience: April 27, 2019
Washington
1 review
21 helpful votes
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He answered my email once and after that I've emailed him about 5 times no response. Says he's supper busy but is always posting on Instagram and just ignores everyone asking him to check emails. Its been over 2 months since I ordered and I still have nothing. Pretty much just gave this guy a 2 month loan of over 2k he will delete any negative review he sees. Im sure he pays ppl to post positive stuff. Everyone's positive reviews pretty much sound the same how he reply's quick communicates right away and they get orders with in 3 weeks which is a lie. I've notice that on this review site everytime someone post something negative about 6 accounts will comment positive pretty strange wouldn't doubt if godsey is out here making fake accounts and giving himself positive reviews. I've left negative comments on insta and on his actual sales page to make ppl aware and he deletes them he doesn't want customer to see the truth he will only leave what's positive and lie to customers. He will say that we are the liars and he's never done business but I have proof of my purchases. Called my credit card company yesterday to dispute charges since he won't reply for a refund. Also he hit me with my items got held by customs but they had gotten release that was a month ago he tells everyone the same story. I've message ppl that I see asking him to check emails to see what he tells them and it's the same story I also have proof of that.

Date of experience: April 23, 2019
New Jersey
2 reviews
5 helpful votes
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Amazing Company!
April 18, 2019

You can't go wrong dealing with Godsey Supply! Honest, trustworthy and always looks out for the consumer.

Date of experience: April 17, 2019
Virginia
1 review
5 helpful votes
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Amazing customer service. Amazing customer service. Amazing customer service. Amazing customer service. Amazing customer service.

Date of experience: April 16, 2019
New York
1 review
2 helpful votes
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COMPLETE SCAM!
April 16, 2019

Ordered 15 shoes in January. Was expecting my shoes within the 30 day time frame or automatic refund as stated on site. How wrong was I. It's now May 1st and I haven't gotten my orders. They haven't responded to emails in months. I was finally able to get in contact with Justin through DM. Justin asked me to remove my negative reviews I left. How dare he? But he then says he will offer me a refund through PayPal payment. I thought my troubles were done. After 4 months I was finally going to get my money that was basically loaned to Godsey Supply. I WAS WRONG AGAIN! The refund was sent through E-check on Paypal, which I thought was kind of odd, why not just refund the regular credit card purchase? Well I waited and waited for the E-check to process. Just received a notification that the payment failed. Justin lied and never intended on refunding me. Please please do not do business with this company. I was personally scammed over $2000, but I am just one of hundreds of other people who will never get their orders, and lost hundreds or thousands to this company.

Date of experience: April 16, 2019
Justin G. — Godsey Supply Rep
over a year old

Hi there Mendel, we do not delete comments on our social media unless they are blatant spam, we will however, filter comments if sensitive information is posted in regards to that individuals order as per our privacy policy and out of respect of our clients. We are not scammers, and fulfill hundreds of orders a week. While I do apologize, and recognize there was a logistical issue with your order, I do not feel it warrants the title and disparage you are expressing since we have been relatively open with communication with you. I look forward to fulfilling your orders and having them out soon as promised. Thank you for your business.

Virginia
1 review
4 helpful votes
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Not only did my shoes arrive on time, but you can really tell Godsey Supply cares about helping you find the best fit. Customer service goes above and beyond!

Date of experience: April 16, 2019
Virginia
1 review
5 helpful votes
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Highly Recommend
April 18, 2019

Great customer service, answered my questions in a timely manner! Very nice people. Would recommend to everybody!

Date of experience: April 16, 2019
North Carolina
1 review
4 helpful votes
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All my questions were answered. Reliabe resourcesful company. Always got the latest foot wear on stock. The easiest online shopping ive ever done

Date of experience: April 15, 2019
Virginia
1 review
5 helpful votes
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Amazing company!
April 17, 2019

Seriously one of the best and easiest companies I have ever ordered anything from. I'm extremely happy about the service I received from them and the easily answered any questions I had.

Date of experience: April 15, 2019
Texas
1 review
5 helpful votes
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So often when shopping online you worry if what you are getting is actually what you ordered. With Godsey Supply they guarantee what you are getting and then actually follow through, which let me tell you is RARE! I love to find a good deal on gently used items that may otherwise be hard to find. If Godsey has it that's awesome, but if he doesn't he will go out of his way to find it. You can trust in this company. I love that I am also supporting a local company with a self starter.

Date of experience: April 15, 2019
Germany
1 review
5 helpful votes
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Love my shoes
April 17, 2019

Literally one of the best companies to order from! Very trust worthy and reliable! Absolutely love them!

Date of experience: April 15, 2019
Texas
1 review
3 helpful votes
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Thank you!
April 17, 2019

Needed a pair of sandals for Easter, ordered from these guys, and I got them just in time! Definitely be using Godsey again! 10/10

Date of experience: April 15, 2019
Virginia
1 review
4 helpful votes
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Great service
April 17, 2019

We had great customer service and a trustworthy seller! Everything came out to exactly what it was suppose to.

Date of experience: April 15, 2019

From the business

A premium online consignment store offering great style for any budget. A huge selection of 100% Guaranteed authentic styles available. Our goal is to maintain a strong commitment to community while providing a safe and reliable platform to buy and sell sneakers, clothing, and other accessories.


godseysupply.us