Global Lending Services

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Global Lending Services

1.3

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Global Lending Services Reviews Summary

Global Lending Services (GLS) is a company that provides auto loans to customers. They have over 20,000 dealers nationwide who trust GLS for financing solutions. The company has a strong culture and has been named a Fastest Growing Company nine times by Inc. magazine.

This summary is generated by AI, based on text from customer reviews

service
38
value
35
shipping
19
returns
19
quality
32

We monitor reviews for authenticity

Texas
1 review
4 helpful votes
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Ugh
March 28, 2020

I haven't had too many issues just how they only extended my car payment by a month after I was on hold for her up ask permission to do so. Weird. I told the lady I'm not working and I'm supposed to go back to work sometime next month because of covid 19

Date of experience: March 27, 2020
California
1 review
7 helpful votes
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Smdh
March 27, 2020

Due to this pandemic i was laid off work and have to apply for unemployment. So i called to get a payment deferral and was told that i can't and it's out of their hands. This is unbelievable! ZERO STARS FOR THIS COMPANY

Date of experience: March 27, 2020
Washington
1 review
25 helpful votes
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Covid-19 help, not!
March 23, 2020

Advertise that if you were financially affected by COVID-19 that they would help, I live in Washington State where everything is shut down and work is very limited. I asked for an extension/deferment, I got a big no. No help from these jokers. Big corporate cant help in this huge time of crisis, sad, very sad. Terrible business practice. I'm not asking for a handout, just a hand up.

Date of experience: March 23, 2020
Pennsylvania
1 review
12 helpful votes
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So back in Feb of 2020 before all hell broke out with Covid I got my car back they never put it back in my name never paid it no mind that I never got a registration renewal in the mail because of everything that was going on in the world. So long story short I tried to get the car inspected and realize my registration expired last year an these $#*!s never put the car back in my name. Got approved to refinance my car but can't because the car still not in my name after sending paperwork back to them last November smfh. This company has $#*!ed me so much on the last two years I finally gave birth to a 2 pound 3 ounce hermorrhoid smfh

Date of experience: February 28, 2020
Germany
1 review
11 helpful votes
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Total crap
February 16, 2020

Do not apply for a loan through global Lending Services you will never speak to anyone that knows English and they will begin spam calling you on the day your payment is due threatening to repossess your car

Date of experience: February 16, 2020
South Carolina
1 review
12 helpful votes
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I am so glad I no longer deal with these idiots. So much disrespect and bullies, I will make sure everyone knows not to deal with these things. Karma is coming big time! There is a GOD! There is KARMA! And there is the UNIVERSAL LAW! All kingdoms will fall one day and I can not wait! By the way you can keep the car! It has served its purpose. On to bigger and better things. Already got another car and I owe no one! Sucker!

Date of experience: February 6, 2020
Germany
1 review
7 helpful votes
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This business is a joke honestly I would never do business with the company again all there employees are foreign and don't understand English that well and make you identify ur account like 5 different times before u can actually do anything with ur account every time I call I have to ask to speak to a supervisor because the Foreign call takers don't understand what I'm saying, also they do not work with you they want there money and there not whiling to switch ur payment days! Worst company in the world! Don't recommend anyone to do any business with this company

Date of experience: December 13, 2019
Germany
1 review
8 helpful votes
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Dont fool with these people
September 10, 2019

I can't wait to refinance and I just go my car a month ago. This is the dumbest most unprofessional company ever. Firstly, I'm so glad I'm no dummy. Today is the normal day my car payment would have been made if I was still with my prior car finance company (NISSAN). I got this lender's information off of the internet (SINCE I HAVE YET TO RECEIVE DOCUMENTS REGARDING MY NEW CAR) called to see when my payment was due and sure enough it was today. The phone system said it verified me via my phone number when I called. I went to make the payment, then the auto system asked for the 10 digit account number.? Um, hell now I have to call this dumb $#*! company and deal with these dumb $#*! people. I call to get my account number and they have a person that BARELY speaks English trying to assist. Fu*k these people. But its my own fault as well. My credit was horribly messed up since opening my own business last year. I went from being financed by the direct dealers (NISSAN, FORD) to having to deal with 3rd party crap $#*! companies... lesson in life, keep your credit score up so you don't have to deal with others.

Date of experience: September 10, 2019
Georgia
1 review
6 helpful votes
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As a minority owned vendor providing services to auto finance lenders, I
Have tried to do business with Global Lending Services in South
Carolina and Atlanta for several years to no avail. They prefer to do
Business with large corporations rather than help out asmall minority owned business. The larger companies with 75-100 or more employees, multi million dollar companies that are not owned by women or minorities but by filthy rich men or even larger shell companies who fly multiple representatives to Atlanta and Grenville SC to wine and dine, play golf, give them keys to use the companies condo on the beach for limitless vacations, unlimited use of the box seats for sporting events, slip them cash under the table, and the likes. The VPs operates this way so why shouldn't the people beneath them do the same? GLS sends vendor relations people to "visit" your location so they have the opportunity to be bribed so they can determine who to hand out their contracts to. Then when the executives from those larger corporations get together they laugh and talk about these GLS company representatives and what they gave them to get their contracts in front of all of the other vendors. Other lenders use a third party for outside visits to avoid such dishonesty and corruption. GLS needs to clean house starting with the managers and assistant managers of their departments. Corruption runs rampant in the departments that deal with the consumers.

After this review, I know they will never do business with me but it needed to be said. There are numerous small and mid size businesses trying to make it in this world and companies like GLS that do not try to do business with them should be embarrassed.

It 2019 guys!

Date of experience: May 13, 2019
Texas
1 review
8 helpful votes
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DISGUSTED
April 23, 2019

I'd been dealing with global lending since Hurricane Harvey and against my better judgment I went ahead and got a car from them only because I trusted the car. Dealership Mike Smith here in Beaumont Texas. I approved immediately to buy the car at 9000. 00 for a 2014 and that wasn't bad considering it fully loaded. What was odd is that immediately after being financed through Global Lending LLC my price went to 23,000... that robbery at the time I really had to have a car seeing as how it was crucial for those who were affected by Harvey to work if they could because so many others had lost jobs and could not return to fix there homes for several months... I'll never do that again and it Ill still have to pay an addt'l 1200. 00 because I've truly tried to get from under that car ridiculous financing, I even had my bank try to negotiate with them and they did not want to work with my credit union. On the day they picked up the car I'd left my purse in the trunk and when I called to retrieve my items I had to go through several people just to get to the local recovery service in my town... Thank God for small favors I was able to retrieve my items and I can save some money and in a couple of months just by a acr. NO MORE NOTES! I would not recommend Global Lending Services LLC. to anyone at anytime...
Yours truly
Beaumont Texas

Date of experience: April 23, 2019
Michigan
1 review
8 helpful votes
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A cold heartless company
October 31, 2018

I called to make arrangements for my November car note due to my mother passing and we need to pay for the funeral due to the insurance place only paying some. They told me there nothing that can be done I have ten days after due date to pay it. They are heartless didn't try to help at all. I will never recommend no one to go through them. I just need help and they don't care.

Date of experience: October 31, 2018
Florida
1 review
25 helpful votes
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I just recieved a call from one of the reps Sherry at ext ******* from Global Lending asking me for Rosie Osorio and Oscar Govin. I explained to her I knew nothing of them and had no contact and that how and why would she be calling me. She then said they had a daughter and kept on with more information that I have nothing to do with or care. I called back and asked for a supervisor. I was attended by a rep who transfered me back to Sherry who I was trying to complain about for harrassing me without me being a customer of theirs. I was hung up on when I called back I got a so called Carlos as a supervisor who was rude did not even ask me for the persons name who Sherry was calling about. Told me that I was rambling and that if I dd not be quiet he would just hang up on me. I told him he was very unprofressional and that he should not be a supervisor if he was one. Global Lending is a HORRIBLE company with HORRIBLE employees who are using their work timeto harrass people who have nothing to do with them.

Date of experience: October 16, 2014